EdenAurora said:I'm having the same problem. After I select shipping option, I get this message:

"We're sorry!
An error occurred when we tried to process your request. Rest assured, we're working to resolve the problem as soon as possible. If you were trying to make a purchase, please check Your Account to confirm that the order was placed. We apologize for the inconvenience.

This has been going on for 3 days now. I spent over an hour talking to 3 different representatives. They finally said that they would refer it to their technical department. They said that I *should* be able to place an order within the next 3-5 business days

They had no idea why it was happening. I guess it has to do with the coupon. BTW, I was trying to order a Garmin Forerunner.

Welcome to the club! I am still waiting for Amazon to fix this - its been almost two weeks now. Every time I call them, I am told that the technical ppl are working on it, and there is no eta on when it would be fixed.

Love my forerunner 305, btw. Check out Zappos - they might even PM Amazon's after coupon price.

woohoo, picked up an sd870 for an upcoming graduation gift! for those of you who got cameras with this promotion, do you think the cx7400 for $20 (after $50 rebate) is worth it? TIA!

Just ordered Nuvi 660 by using this $20 discount combined with Amazon HD-DVD $50 off good for any purchase coupon, sweet, thanks OP.

Just order this Motherboard
for $20 off, that's the cheapest price I found including shipping plus $5 Pricegrabber rebate. Thx for the post!

this stacks with the $50 off coupon if you received the email from Amazon today. Glad I waited until today to buy the 660

Garmin nüvi 660 4.3-Inch Widescreen Bluetooth Portable GPS Navigator
$304.33 - Quantity: 1 - In Stock - Amazon Prime: Two-Day Shipping is free

Items: $304.33
Shipping & Handling: $0.00
Promotion Applied: -$20.00
HD DVD promotion: -$50.00

Total Before Tax: $234.33
Estimated Tax: $0.00

I love Amazon!

thanks OP

just signed up for card, used $20 coupon, will get $30 credit on bill.....and got 4 months of Amazon Prime

Saved me $50 on a new Nikon Lens.

Can't apply $20 the second time:

Important Message
We're sorry, but the promotional code you entered cannot be applied to this purchase. Please refer to your promotional coupon for information about item or store restrictions.

I even tried another account (same Amazon Visa credit card) and that failed too.

Thanks OP. Just ordered this for my PSP:

Shipping Method: FREE Super Saver Shipping
Shipping Preference: Group my items into as few shipments as possible
Subtotal of Items: $221.99
Shipping & Handling: $5.58
Super Saver Discount -$5.58
Promotion Applied -$20.00
------
Total for this Order: $201.99

Shipping estimate for these items: April 28, 2008
1 "Sony MSMT16G 16GB Memory Stick PRO Duo (Mark2) Media"
Electronics; $221.99

Sold by: Amazon.com, LLC

if you have any problems with your high dollar order just call them. they gave me $20 refund on my credit card (already showing) for my Amazon Kindle. with very little resistance other than wanting to know the details.

but you know Amazon has tiered refunds/credits for every sale based on (you,your purhcase).

they usually start at $5 up to $10 on small issues.

$10-20 and up on bigger sales.

Probably some magic secret but the NON-AMERICAN speaking folks seem to be well quite a bit easier to deal with.

the kindle customer care (couple of dudes in a room in lab 126) told me to go call chase (Amazon visa) at which time i was about to tell him where to stick his kindle and the chase card since thats not the tone you take with someone who has spent so much money to pay for his salary.

rigor said:
Probably some magic secret but the NON-AMERICAN speaking folks seem to be well quite a bit easier to deal with.

the kindle customer care (couple of dudes in a room in lab 126) told me to go call chase (Amazon visa) at which time i was about to tell him where to stick his kindle and the chase card since thats not the tone you take with someone who has spent so much money to pay for his salary.

While I appreciate the factual info from rigor, what's up with the totally gratuitous slam against "NON-AMERICAN speaking folks"? WTF? What's speaking "American" anyway? Is that a joke or is that just a comment from someone who's unaware that we speak English in this country?

I've dealt with plenty of completely incompetent CSR reps who were definitely based here in the continental United States! As someone who's worked in Europe and Asia, and been pretty impressed by the level of education, overall customer service, etc., I'm pretty amused (and frankly, a bit indignant) about this whole trend of ranting on FW about overseas CSR/call centers. If you haven't noticed, the people based in the US who answer these calls aren't typically rocket scientists...

The fact is it's just usually crappy customer service that's the issue b/c companies, including AMZN, are trying to drive costs down by hiring low-skilled people to handle these calls, and that's the problem -- not where the actual CSR person is located or whether they speak English...uh, I mean "AMERICAN."