Someone mentioned earlier about disabling the counting chip ---can someone post the details?

thanks

bippie said:Has anyone verified that the toner cartridges that come with this printer have the same printing capacity as a new cartridge? Sometimes printer manufacturers ship printers with starter cartridges that have a smaller amount of toner. Just wanted to confirm this isn't a problem before buying one of these. Thanks....

Staples had this similar deal few months back, people at SD had the printer delievered with new toner. calls to HP and website confirmed it will come with full 2000 page toner.

My store receipt shows:

coupon 1: 18361 $-50.00 (printer trade-in)
coupon 2: 69926 $-15.00 (instant 15)

The system will not accept the $20 off 100 coupon in the same transaction. You will need to pay with credit card (not debit card) and call Customer Service 800-3STAPLES to get it applied. But it SHOULD ACCEPT the other 2 coupons with no problem. Anything else they tell you is a lie. Have the guy key in the coupon number and it should take.

also, to clarify rules specifically say save 50$ on any printer priced REGULARLY $159 and above. This means the pre-discount price of $164.99 on this printer QUALIFIES.

The only thing they can get you on is that it isn't valid for refurbished printers. Hopefully the manager does not catch this.

cimorene said:My store receipt shows:

coupon 1: 18361 $-50.00 (printer trade-in)
coupon 2: 69926 $-15.00 (instant 15)

The system will not accept the $20 off 100 coupon in the same transaction. You will need to pay with credit card (not debit card) and call Customer Service 800-3STAPLES to get it applied. But it SHOULD ACCEPT the other 2 coupons with no problem. Anything else they tell you is a lie. Have the guy key in the coupon number and it should take.

also, to clarify rules specifically say save 50$ on any printer priced REGULARLY $159 and above. This means the pre-discount price of $164.99 on this printer QUALIFIES.

The only thing they can get you on is that it isn't valid for refurbished printers. Hopefully the manager does not catch this.

Hmmmm - the cashier has been there for eons and is super nice, and the manager was new - but nice. I saw the cashier scan the $15 one, then the $50 one (which was rejected at the POS terminal) - then she tried the $50 only. It look that. Then added the $15 and thpt! I'd think they might be pulling a fast one on me if I didn't see the errors come up myself.

Dang I'd be happy at the $99 point with trade-in. The manager suggested the basic HP $99 laser (at $49 after trade coupon) since there wasn't a instant savings coupon to mess up the works and it qualified since it's regular price was high enough. Next nearest Staples is a city away, and I'd go there if I knew they would make the deal fly somehow.

Mercurian said:TinCanFury said:I've never done the printer trade in thing. Do I just take my old printer to my local Staples and they give me a $50 coupon? then I use that coupon code when ordering online?Anybody? I am in the same situation.

How does it work? Do I go to counter first with tradein printer or go straight to kiosk to order the printer?

Never done even kisok order before.

just go to Staples store and you will big sign in the front door (and inside poster) mentioning HP trade in program; ask for clerk to help you and tell her/him your trading your printer and want it applied to an online order. it wont hurt if you go in and just talk to the sales people, most are nice.

YMMV with the trade as some managers might shoot you down becuase its not suppose to work with refurbs, but if they dont you scored one! bring your printer with you, if it goes through you get $50 off instantly and they take your junk printer.

more info can be found here at staples and here at hp.

the main thing is to get them to apply the $50 trade in for you and the $15 instant; if they say no go on the $20 cash off from the email, just purchase and call to have it applied after the sale.

IndyCanard said:I called Staples twice just now. I did get the $50 trade-in and $15 instant in store. Both phone CSRs said I would have to go back to the store to get the extra $20 off. Is there anything special I must say on the phone to get them to apply the $20 (HP $20 off $100 HP products email coupon)??
I had the same experience yesterday: both CSRs said that I would need to return to the store to have the $20 coupon applied.

What worked for me was to call after 2:00am eastern (earlier may have worked). The CSR I spoke to said that the people that would need to adjust for the coupon were gone for the day. He took down my order # and the coupon # and said that he would send an internal email to get it applied. Sure enough I got a confirmation email this morning that $21.20 (with tax) was credited back to my credit card.

No guarantees, but it's worth a shot if the regular CSRs have been shooting you down on the $20 coupon.

Pretty sweet deal for $80 plus tax! Thanks OP!

The Coupon gets sent in an email. Mine came immediately. Paid for my printer last night at the store. Total price including tax -- less than $86.00! Sweet!

Ordered online using $15 off (instant) and $20 off (signed up and got email).

CSR called today and said I had 3 choices:
1. remove $20 off
2. remove $15 off
3. cancel order

She was very nice, just said you can't combine discount offers and the $15 off was considered a discount offer. I chose to remove the $15 off.

I didn't buy because the cheapest price I could pay was $115 after trade. They would not take the $15 instant coupon off *and* the $50 trade in. I did leave the store with a $50 coupon as I let them keep the trade-in printer.

Sounds like a good time to call CS for some help.

mlgbwk said:so you didn't buy the 2600? - you don't have to buy a printer to get the $50 coupon for trade-in??


thekid72 said:HELP! (gee, now that I got your attention )

Went to my local Staples this morning first thing. No problem ordering the printer, but the store would only accept ONE coupon - I had my choice of...

$15 off instant coupon to bring it down to $149.98
$20 HP/Staples coupon
$50 trade-in on the cheap unused HP printer I bought just for the ink.

The register would not accept anything beyond the first coupon (even the $15 has a UPC they have to scan)

I am sure I am not alone here - what's the workaround? BTW I did leave the toss-away HP D1415 printer there (less ink of course), so I do have a $50 coupon.

Mine got delivered yesterday. So far this has been fantastic print quality for the price. I wasn't holding alot of hope on those that say the picture quality lacks. But as far as the simple day to day printing it does very good in my book. It is a monster though its huge. Those on the fence, "Get out there & get one". You won't be disappointed! Thanks OP for posting the deal! I did trade in a old crappy printer. They applied the $50.00 off and the instant $15.00, but didn't try to push the coupon as well. Didn't want to jeopardize my deal. But I'm happy having shelled out $105. for this thing. Just wish the hubby wouldn't mind getting another just for the extra toner.