I'm not going to give my entire story cause im pissssssssssssssssssssssssssssssed. Plain & simple, Office Depot has the worst customer serivce department i've EVER dealt with.

NoMoneyInMyWallet said:cruelsister said:The one downside to this printer is that it seems it's not a refillable toner cartridge. With the Samsung lasers I use now it's a $6 job; with this one it's more like $60.Only $40 if you get a spare printer.

Or $25 in my case.

This isn't refillable? I thought that was one of the main reason we bought laser printers -- to save money by refilling!

Violator said:fkabarca said:I'm not going to give my entire story cause im pissssssssssssssssssssssssssssssed. Plain & simple, Office Depot has the worst customer serivce department i've EVER dealt with.


oh man. i recognize your name, fkabarca... were you the guy yelling "i'm going to sue you back to the stone age!!!" at the manager?

i had just given him $45 to sell me the rest of their printers at the discount price, so he had to get rid of you.

No you asshat, this was all done over the phone.

Fatwallet keyboard warriors..? I never thought i'd se the day. Pretty original there violator.

jonnashville said:mistycoupon said:cruelsister said:The one downside to this printer is that it seems it's not a refillable toner cartridge. With the Samsung lasers I use now it's a $6 job; with this one it's more like $60.

REALLY ??
Google is your friend

This is a new product, and I believe toner will hit the market from many sites soon.That link is for a UK site. I've found none on this side of the pond.

Read another site then.here
"The new Samsung ML2851 can be refilled using our Universal ML powder as there is a refill plug under the end cover however the red warning light will continue to flash and an out of toner status message pops up whenever you print however you can keep on printing."
So therefore you buy universal ML powder for other Samsungs, such as ML-2010, 2510, etc, and use it.
Remember this is new, so saying there is no toner refills is a little premature, especially with the info I just furnished you. Buy it on eBay.

went to OD couple of hrs back , asked the mgr if he has it and he said they have 4 in stock , and he gladly gave me without any fuss for 40 bucks.

they said OD is trying to get rid of excess inventory which i don't care, but he did say this cartridge is refillable.

jonnashville said:mistycoupon said:Remember this is new, so saying there is no toner refills is a little premature, especially with the info I just furnished you.Agreed, but I'll wait until Tonerkits has a refill AND a chip in one package as they do for other Samsungs. I'll avoid the fleaBay gougers (call it a personal preference). There's no rush... Probably like a lot of FWers, I have 2 ML-1740s and a ML-2510 unused in the basement, plus this one. And about 5 el-cheapo toners for each from the Best Buy clearance last fall.

You do not have to avoid the fleabayers. Buy high quality toner from any site that deals with Samsung. Its the same thing.
The other printers you mention are not duplex or networked. Duplex is a big improvementfor things like books. The other printers you mention can do it, but its a PITA and you run the risk of jams. Not worth the effort to try.

WhoMeCheap said:

They state that the ML-2010 and 2510 cartridges need to have a hole melted into it and that's just plain wrong. Is it a simple error or do they want to sell a few more melters than they should?

If you have ever tried to take a plug out of a ML-2010, you would realize that melting a hole the size of the nozzle for the toner might be a lot easier and cleaner.

Thanks OP! Picked one up yesterday. The manager told me that he had put it in the back incase one of the employees wanted it, but none of them wanted it. Bunch of idiots! So, I lucked out! Can't wait to set it up. It'll be replacing an ML-2010.

Thanks!

microkelvin said:How can I refill toner in a hole of the size of the nozzle?I think they mean the noozle on the refill container.