According to Tmonews, starting August 29th T-Mobile will be increasing their SMS rates to .20 per text. This is a good time to cancel your contract to jump ship for whatever service you are looking to head to.
Come join me at Sprint if they have a good network where you are... and they likely do. I was so happy to be rid of T-Mobile and its network.
I wish this "out" was available back then bokkas.
CheapDealSurfer
Addicted Member
posted: Jun. 25, 2008 @ 10:31a
Thank you OP! This came just in time! Can anyone tell me how and when I cancel my contract? Can it be done now over the phone? Also can you also port your numbers? TIA!
CheapDealSurfer said: Thank you OP! This came just in time! Can anyone tell me how and when I cancel my contract? Can it be done now over the phone? Also can you also port your numbers? TIA!
We the OP said " This is a good time to cancel your contract to jump ship for whatever service you are looking to head to." they meant after the new rate goes into effect.
Once it does you just get someone to send you a test message, then our your next bill you will see that outrageous $0.20 for a single message. Then you call in and complain that TMO has changed the terms of your contract and that is not right.
Dennis
nvgear
Member
posted: Jun. 25, 2008 @ 11:02a
i wouldn't be suprise if T-Mobile has a line in their contract that says, even though we increase rates, you are still subject to a contract termination fee. lol being that the contract is like a billion lines long...
bokkasrealm said: According to Tmonews, starting August 29th T-Mobile will be increasing their SMS rates to .20 per text. This is a good time to cancel your contract to jump ship for whatever service you are looking to head to.
Wow... are they just begging everyone to go to ATT and buy a new 3G iPhone? Music to my ears... I wanted the 3G iPhone anyway and this will be pretty good timing.
matt76
Senior Member
posted: Jun. 25, 2008 @ 11:16a
just got rid of my $4.99 text messaging add-on, can't wait to get out of contract again.
on a side note, for those who have gotten 'free-phones/CashBack' from local dealers, you might want to check if you can cancel the contract. Because it might affect their commission and they in turn will charge you for it. I think they allow you to jump after 6 months....
but I wonder... if you stay with the service, but terminate the contract.. would that work???
thanks OP!! Great Deal!!!
mikep12355
New Member
posted: Jun. 25, 2008 @ 11:30a
whatever you do if you want to cancel your contract, DO NOT pay your bill with the new charges. Paying the bill is a legal consent that you agree to the new charges and they will not cancel your contract. Refuse to pay the bill even if they say it is taken care of on their end, wait until it can be verified.
I had a guy tell me it was taken care off and to go ahead and pay my bill. When i paid and called back i realized that nothing was taken care of and that i had just legally agreed to the charges. They will also offer all sorts of perks like free text messaging for the term of the contract to get you to stay, they might even knock the price down by $10/month
Just ask what they are "willing to do" to keep you
sailorwaves
Addicted Member
posted: Jun. 25, 2008 @ 11:32a
Or you can just move to Iowa and talk on the phone for several hrs a day w/ your family. They will cancel your plan w/o any charge. They just cancelled my plan because of that.
ILIKETATERS
Broke Member
posted: Jun. 25, 2008 @ 11:34a
People need to understand that this is not a material change in the contract. The contract only stipulates that you are provided with the ability to send and receive messages.
Bit too late for me though. My current contract runs out in September anyway, so I'll just save my energy of bitching to T-Mobile and asking them to cancel my contract.
BTW, to the contract cancellation experts. I recently moved to a new place and T-Mobile coverage over here is very shitty! I don't get a signal at all in my home unless I stand right next to the window. Is this reason good enough to cancel my contract without ETF? I hear that the Sprint network is pretty good over here.
seanH2O
Senior Member - 1K
posted: Jun. 25, 2008 @ 11:34a
I hope VZW does this soon. I need to come out their dreadful 2 yr contract.
SpetsnazOp
Member
posted: Jun. 25, 2008 @ 11:34a
sailorwaves said: Or you can just move to Iowa and talk on the phone for several hrs a day w/ your family. They will cancel your plan w/o any charge. They just cancelled my plan because of that.
What region? They have coverage in Ames and actually are affiliated with iWireless for much of the rest of the state
sailorwaves
Addicted Member
posted: Jun. 25, 2008 @ 11:36a
iowa city/coralville. They cancelled my roommate's plan too.
ILIKETATERS
Broke Member
posted: Jun. 25, 2008 @ 11:40a
dealmaddy said: Great info OP. Thanks for sharing.
Bit too late for me though. My current contract runs out in September anyway, so I'll just save my energy of bitching to T-Mobile and asking them to cancel my contract.
BTW, to the contract cancellation experts. I recently moved to a new place and T-Mobile coverage over here is very shitty! I don't get a signal at all in my home unless I stand right next to the window. Is this reason good enough to cancel my contract without ETF? I hear that the Sprint network is pretty good over here.
Call Customer Care and ask them to query your address in the coverage map. If your address shows that you have 3+ bars of signal you wont be able to cancel without the ETF. You need to make sure that your address is updated on your account. If your address is located in a 2 or less bar coverage area you can cancel without the ETF. If you havent updated your account and received a bill at your new address you will need to fax in some sort of confirmation, like a utility bill or something showing your name and your new address.
ILIKETATERS said: dealmaddy said: Great info OP. Thanks for sharing.
Bit too late for me though. My current contract runs out in September anyway, so I'll just save my energy of bitching to T-Mobile and asking them to cancel my contract.
BTW, to the contract cancellation experts. I recently moved to a new place and T-Mobile coverage over here is very shitty! I don't get a signal at all in my home unless I stand right next to the window. Is this reason good enough to cancel my contract without ETF? I hear that the Sprint network is pretty good over here.
Call Customer Care and ask them to query your address in the coverage map. If your address shows that you have 3+ bars of signal you wont be able to cancel without the ETF. You need to make sure that your address is updated on your account. If your address is located in a 2 or less bar coverage area you can cancel without the ETF. If you havent updated your account and received a bill at your new address you will need to fax in some sort of confirmation, like a utility bill or something showing your name and your new address.
Thanks for the info ILIKETATERS . It seems my address is just outside a 3 bar area. I might get away with it. I'll call them asap.
nedbox22
Member
posted: Jun. 25, 2008 @ 12:01p
i did this for my sis when sprint was raising the txt prices. she wanted out and i told her the same thing the OP is saying.
I'm out of contract right now. I was looking at that Blackberry for developers deal. Do any of you think I could sign up with that deal..keep the blackberry(s), cancel my account in Aug., sell the Blackberry's and then go to Sprint? I could totally sell those phones, make a nice profit, and still dump T-Mobile?
I don't know about anyone else, but I'm sticking with T-Mobile. Of the 8 cell phone companies I've used, T-Mobile is by far the best. I've been with them since they were Voicestream,(2002) and I've had very little to complain about, and when I do complain, I get IMMEDIATE action to resolve the issue. Try that at Cingular, Sprint and Verizon!
Just in case your experience hasn't been as favorable as mine, the T-Mobile Customer Service Rep told me the info posted here is true. They will allow you to cancel your contract without an ETF (Early Termination Fee) due to the rate increase. However, bundled with the rate increase will be the ability to block spam messages, which are most of the text messages I receive. This ought to be worth an extra nickel for the ones I send out, (I get 50 free incoming, currently pay $.15 for outgoing).
Also, I'm anxiously awaiting the new 3G network, which is currently being tested in New York, and should be nationwide very soon.
(I'm not affiliated with T-Mobile, just a happy customer.)
OrlandoTiger said: Come join me at Sprint if they have a good network where you are... and they likely do. I was so happy to be rid of T-Mobile and its network.
I wish this "out" was available back then bokkas.
sprint nextel is 2nd to worst of the cell carriers. Avoid them as their network is pathetic and customer service even worse. Watch out for their extra fees like NOL messaging which probably a lot of people pay for but don't know what it is even.
thus
Ancient Member
posted: Jun. 25, 2008 @ 1:07p
ngenius said: I don't know about anyone else, but I'm sticking with T-Mobile. Of the 8 cell phone companies I've used, T-Mobile is by far the best. I've been with them since they were Voicestream,(2002) and I've had very little to complain about, and when I do complain, I get IMMEDIATE action to resolve the issue. Try that at Cingular, Sprint and Verizon!
Just in case your experience hasn't been as favorable as mine, the T-Mobile Customer Service Rep told me the info posted here is true. They will allow you to cancel your contract without an ETF (Early Termination Fee) due to the rate increase. However, bundled with the rate increase will be the ability to block spam messages, which are most of the text messages I receive. This ought to be worth an extra nickel for the ones I send out, (I get 50 free incoming, currently pay $.15 for outgoing).
Also, I'm anxiously awaiting the new 3G network, which is currently being tested in New York, and should be nationwide very soon.
(I'm not affiliated with T-Mobile, just a happy customer.)
Ill have to agree with you on that. Ive had a love hate relationship with tmobile. I moved to a new area about a year ago and really complained. As of now they have added 4-6 new towers and the service in the area has improved at least 20 folds. Its not as good as verizon but theyre getting there. I have an unlimited text messaging plan on my family plan from back in the day for $10 and cant beat that at all. Also I have a unlocked att phone with 3G and its simply beautiful in ny. Sends pics in a few seconds!
ILIKETATERS
Broke Member
posted: Jun. 25, 2008 @ 1:14p
My T-Mobile service works flawlessly. Although they dont advertise that it will work flawlessly I rarely have a dropped or failed call. T-Mobile's network is up to par with the big carriers in all of the major markets. Although there are some situations where you might consider going to another carrier from T-Mobile (I.E zero coveage at home), why would you want to go to another carrier only to pay activation fees, new equipment fees (if you dont choose the cheapy free phone) and a new contract, as well as over priced rate plans and overages?
T-Mobile's customer service far outpaces any of the other carriers.
peetah68
Thrifty Member
posted: Jun. 25, 2008 @ 1:27p
ILIKETATERS said: My T-Mobile service works flawlessly. Although they dont advertise that it will work flawlessly I rarely have a dropped or failed call. T-Mobile's network is up to par with the big carriers in all of the major markets. Although there are some situations where you might consider going to another carrier from T-Mobile (I.E zero coveage at home), why would you want to go to another carrier only to pay activation fees, new equipment fees (if you dont choose the cheapy free phone) and a new contract, as well as over priced rate plans and overages?
T-Mobile's customer service far outpaces any of the other carriers.
I have to agree with the people who support T-Mobile. I had AT&T right after it took over Cell One and at that point in time I was a 10 year customer. They ticked me off one day and then had the audacity to pull an ETF on me. Right after that I flipped to T-Mobile and am still waiting for them to give me a reason to leave them.
Also, I'm not sure why everyone is up in arms about the change in pricing for text messages. Get a text message plan and be done with it. You're going to end up paying for text messages in one form or another. Just because you get unlimited text messages included with your monthly plan, doesn't mean you're paying not for them. Look at it from this point of view, if you don't use text messaging, will they give you a credit because you don't?
T-Mobile has the best customer service, best plan rates, the best voice quality, and almost the best coverage in my area. I've been with at least 3 other carriers (Sprint was a nightmare, as was AT&T), and have never had better service than with T-Mobile.
Would somebody please recommend a carrier to switch to if I just want to keep my number and I don't need to make/receive many calls at all? I'm looking for the cheapest one that will just allow me to keep my number.
Hmm, would this strategy work with the Business Direct promos if you're not changing from T-Mo?
Family plan with 2 additional lines (just renewed 2 of the 3 lines for 1 more year, about to do the other one) When the time comes, cancel all the lines Once cancellation is processed, sign up for the latest Business Direct promos.
Except for grandfathered plans, this would seem to be a pretty good deal for many of us who just got in on the Blackberry deals. Is it feasible though since I'm not too savvy on how the cancellation process works (written notice, call in)?
gizmoduck
Senior Member
posted: Jun. 25, 2008 @ 1:50p
So, would they say anything if I signed a contract now, got a free phone, then cancel come August with no ETF, then resign another contract with T-Mobile?
Does this also work with family plan lines, like adding a line then removing only that new line?
TrollMama said: Would somebody please recommend a carrier to switch to if I just want to keep my number and I don't need to make/receive many calls at all? I'm looking for the cheapest one that will just allow me to keep my number.If you currently have T-Mobile and you're happy with it and you're out of contract, I'd suggest that you switch to T-Mobile to Go (prepaid).
It's relatively easy to switch. Just call them up (I not sure if you call post paid or prepaid customer care) and they will switch you account over to prepaid and add $5 to your account. You keep your number, phone, and SIM card.
Same here, except I hate them due to terrible coverage near the place where I moved to recently . I wish MDA would work with their HotSpot@Home service so that I don't have to switch from them.
I concur with all the T-Mobile Happy Customers in here. Their customer service is by far the best.
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