No go for me. I called and the lady said it is not for rebate problem; it is sale supports number.

nomansland said:Call (800)672-5390 tell them rebate issue.

You need the following:

Order number
Phone number
Denied tracking number

This worked for me and many other FW members.

nomansland said:Call (800)672-5390 tell them rebate issue.

You need the following:

Order number
Phone number
Denied tracking number

This worked for me and many other FW members.Thank you. I called back in January, they took all the information, promised to refund, but did not. Today, however, the prepaid visa has shown up in the mail with the note from Citi Bank that it, as any prepaid visas, can be taken to a bank for a free cash advance.