I have been paying $25/mo for AT&T DSL Express (1.5mbps). Comcast is offering 6mbps cable Internet service for $20/mo for the first 6 months only from its retailers, expiring end of September. Being an existing AT&T DSL customer, I tried to price match.
Today I called AT&T at 1-800-288-2020 (national Internet support #) and told them that Comcast is offering 6mbps cable Internet service for $20/mo but did not mention it's only good for 6 months; the first CSR offered a $50 visa card if I upgrade to the Elite service (6 mbps) for $35/mo regular price, but I declined.
Then they connected me to the second CSR who offered the Elite service for $17.5/mo for 6 months which beats the Comcast 6-month promotion offer. I took this offer for now.
It appears that the second CSR is well aware of my local Internet service competitor's promotion offer even though Comcast does not offer the $20/mo deal directly on their website any more.
After the first 6 months, I called the retention center again and received another 6-month for the same half-price.
Message edited by: nyny on 2009-05-18 20:24:55 CDT
Comcast also offers FAR cable modem, and depending on when you sign up, a $100 or $150 cash rebate incentive. Although there are mixed reviews on whether the $100 rebate will actually arrive. I signed up a few weeks ago, and will need to wait several months to see if it does.
@itedinfw When I signed up through broadbandoffers.com about 3 years ago, I received my rebate for the modem and the cash. Granted it sounds like it is a YMMV, but it worked for me. I forget exactly how long it took for the rebates to arrive, but they did.
We cuurntly have 6meg (elite service) and are paying 29.99/month
She offered me it for 17.95 month for a year, also lowered my phone bill $5 a month. So for us it was a savings of almost $18 per month
EDIT to add. All you have to do is make it sound like you are going to cancel...they want you as a customer and will try to keep you. IF you have no success with the first person you talk to, then ask to talk to someone in retention
Message edited by: billybabe3883 on 2008-09-23 21:29:10 CDT
ahmao said:the speed of comcast is far more higher than att DSLIsn't that a sweeping statement? FYKI, cable internet is shared bandwidth, DSL is dedicated. What you say is true "under standard test conditions". More users = Slower cable internet. IMHO, whoever gives me the best deal money wise will get my business, period.
Just got a flyer in the mail. $21.99 a month for Verizon high speed + first 6 months free, so its like $12 month for a year. Free modem with free shipping. 877-404-2833 or verizon.com/fast45
I had Comcast Internet and Cable "service" for over three years in two different brand new communities. It is faster than dial up and no doubt some broadband, but it is far from the "faster than DSL" that they advertise on TV and in other media.
In my three plus years of Comcast, the cable modem (furnished by Comcast) required a REBOOT AT LEAST ONCE A MONTH, service by a technical support specialist (and me waiting on a phone line for an hour or more) every three months on average; outages of 1 day or more on average about every 6 months and an on-site visit by a technician about every 6 months. Finally, I had enough. I moved to AT&T U-Verse about 3 months ago, so far no interruptions no support required, no on hold for an hour or more and service that is on the order of several times faster than Comcast ever was. And yes they are both "rated" at 6 Mbps, but the Comcast line is shared by everyone on a switch and so your speed gets slower during busy times. AT&T is dedicated and the 6 Mbps is all mine, not shared, no slowdowns, MUCH FASTER!
Just my experience, yours could vary but I would not go back to Comcast unless it was one heck of a deal on both TV and Internet and then they would have to pay me!
$150 - $120 ($20/mo for 6 mo) - $0 (FAR modem) = get paid $30 for 6 month trial peroid. is that worth it?
Paul46217 said:I had Comcast Internet and Cable "service" for over three years in two different brand new communities. It is faster than dial up and no doubt some broadband, but it is far from the "faster than DSL" that they advertise on TV and in other media.
In my three plus years of Comcast, the cable modem (furnished by Comcast) required a REBOOT AT LEAST ONCE A MONTH, service by a technical support specialist (and me waiting on a phone line for an hour or more) every three months on average; outages of 1 day or more on average about every 6 months and an on-site visit by a technician about every 6 months. Finally, I had enough. I moved to AT&T U-Verse about 3 months ago, so far no interruptions no support required, no on hold for an hour or more and service that is on the order of several times faster than Comcast ever was. And yes they are both "rated" at 6 Mbps, but the Comcast line is shared by everyone on a switch and so your speed gets slower during busy times. AT&T is dedicated and the 6 Mbps is all mine, not shared, no slowdowns, MUCH FASTER!
Just my experience, yours could vary but I would not go back to Comcast unless it was one heck of a deal on both TV and Internet and then they would have to pay me!
i am currently on ATT's pro service until sometimes in March 09 I think. I wonder if I can get in the elite for 20. I am paying like 25 for month when I sign up for 1 year. how can I get 20 for the elite.
SAMSAMHA said:i am currently on ATT's pro service until sometimes in March 09 I think. I wonder if I can get in the elite for 20. I am paying like 25 for month when I sign up for 1 year. how can I get 20 for the elite.
Pleas read OP's original message and other's success story posted above. Again, YMMV. Good luck.
We cuurntly have 6meg (elite service) and are paying 29.99/month
She offered me it for 17.95 month for a year, also lowered my phone bill $5 a month. So for us it was a savings of almost $18 per month
EDIT to add. All you have to do is make it sound like you are going to cancel...they want you as a customer and will try to keep you. IF you have no success with the first person you talk to, then ask to talk to someone in retention
I pay 29.99 for RoadRunner Turbo 20mbs down when I threatened to cancel for Fios in Manhattan....
I guess att might have some type of rating system. I have contacted them several time over last several months to ask for upgrade my basic dsl, they said the basic is only thing I can heave. I know my neighbors are using faster speed from att. And they argue the number of slot for faster speed is limited and they can't provide it to me. I tried several times threatening to cancel, it seemed every time they were happy to do that for me! I only do web surfing, so I am not heavy user.
In my opinion the more you sound like you are going to cancel (while talking nicely) and treat it as such (without actually cancelling) the better successs you will have. I think (in my opinion) you actually need to be transferred to the cancellation or retention department for this to work
TY again OP...you Rock
It works for many services. I just today lowered my DishNetwork bill $26 per month and got $25 credit basically doing the same thing, thanks to FW member named "Moviewatcher78" who poasted This Deal
Message edited by: billybabe3883 on 2008-09-24 12:44:44 CDT
got PRO for 50% off for 6mo and measured local at $5.83/mo. going to have T-Mobile at home and a landline for a total of $16 which is cheaper than what i was paying before. had express for $20 before. 2 lines worked out better for me as i have such needs.
timewarner sales guy lied and said he could match and waited a week to say he couldn't while my move planning is underway. so suck this roadrunner! i'm going to ignore you for another 6 months.
Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.
