TimmayCO said:Question 10 of the FAQ on the web site says the following:

10. Can my friends also get Trend Micro™ PC-cillin™ Internet Security?
Yes, if they also have HTC Internet Service, they can be protected for FREE. If they are not an HTC Internet Service customer they can purchase PC-cillin™ Internet Security for $49.95/year from an authorized reseller.

Sorry to rain on the parade here, but installing this software when you are not a customer of HTC is software piracy and is against the law. This is akin to finding a car with the keys in the ignition. It was a pretty dumb for the owner to leave the keys in the ignition, but hopping in the car and driving off would be stealing. This isn't a hot deal, this is stealing.

right, that's why they have the "download the software" hyperlink at the end of that FAQ#10 with absolutely no restriction for a "friend" to download it or payment asked for.

TimmayCO said:Sorry, mistercheap. I'm not trying to be a jerk and I'm not interested in arguing about this. I promise you I dislike the folks at Trend as much as anybody. I've supported their enterprise software for years. You haven't lived until you've listend to Trend support music for 4 hours.

The bottom line is that, unless you're a customer of HTC, downloading and installing this software is software piracy.

if the link is accessible to anyone without restrictions and doesn't require an email address (which they could easily establish and ask for) I think piracy is a strong term here. They've basically set it up for open downloading, there's no warnings or disclaimers and again, the download link is featured on a South Carolina news website to begin with, not the host page of the Internet provider itself (see www.sccoast.net)

michele13 said:I keep getting these....
Error Message
Invalid Serial Number

You have entered an invalid serial number. Please enter a valid number.

If you entered an incorrect serial number, click here to open instructions for entering the correct number.

If you have entered the correct serial number but continue to receive an error message, please contact Trend Micro Customer Support for help. (Error Code: 0x90000002)

any help????

When copying and pasting, watch the spaces at the end.. Sometimes they mess it up.

dealwagon said:michele13 said:I keep getting these....
Error Message
Invalid Serial Number

You have entered an invalid serial number. Please enter a valid number.

If you entered an incorrect serial number, click here to open instructions for entering the correct number.

If you have entered the correct serial number but continue to receive an error message, please contact Trend Micro Customer Support for help. (Error Code: 0x90000002)

any help????

When copying and pasting, watch the spaces at the end.. Sometimes they mess it up.
Ditto. My guess is when Michele13 Copy&Paste, her mouse captured an empty space and she didn't realize it. The extra space reads as a character in the install program. Just type the serial in by hand. It's not too bad. This is a good time to buy a good mouse (for control).

Sorry but I must share this. I think it's funny. Link

TimmayCO said:Sorry, mistercheap. I'm not trying to be a jerk and I'm not interested in arguing about this. I promise you I dislike the folks at Trend as much as anybody. I've supported their enterprise software for years. You haven't lived until you've listend to Trend support music for 4 hours.

The bottom line is that, unless you're a customer of HTC, downloading and installing this software is software piracy.

aargh?

TimmayCO said:
The bottom line is that, unless you're a customer of HTC, downloading and installing this software is software piracy.

your righteousness is commendable dude.....The rest of us are happy to download free software

Thanks OP

Thanks!! Don't forget to vote!!!

dealwagon said:Not to thread crap, just a FWIW if you are not running the latest hardware with 2 Gigs RAM..

We switched from Norton (BLEHGHGGT!!!) to Trend Micro on our 10 PCs. Well, we had to install more ram, as each of them slowed down significantly with Trend Micro installed. We are switching to AVG this year.

If you have the hardware, this is a good deal!

that's why you go into options and dial it back on weaker machines ............

i think that the download only works for subscribers of HTC internet. unless i did something wrong, it did now work for me.

desynced said:I will scan the receipt and post it for you since it's not on your MRI CD. Why would your receipt be on a CD of mine?