So how can we better serve consumers?

You're doing pretty well IMO (especially since you're getting bigger and bigger)...I kinda wish you'd have a CashBack comparsion chart like comparerewards for shopping online, but I guess I understand why you probably won't have one. ^_^ (If you do ever do that in the future, I'd add a suggestion to please include credit cards beacause the chase shopping portal is decent when combined with the freedom card...and shopdiscover is decent too) I also wish the "for sale/trade forum" would return too...but that's just me.

I like the free shipping and good dollar amount coupons

What are your frustrations and pain-points as a consumer?

I want nice store managers, close to real time (or anykind of)inventory for B&Ms for Staples, WalMart, homedepot, and bestbuy. (I don't want to hunt so hard...) I might be misunderstanding what's a painpoint, but I'm interpreting it as what annoys me as a shopper. I don't like the restocking fees, and the really bad "free item with the astronomical purchase price" purchase coupons. (I mean, the freebie might be "worth" $30, but I'd rather have a decent dollar value coupon instead...otherwise, I'm actually considering looking closely at the Sam's Club office supplies...sure they don't have free shipping for delivery, but at least they clearly state that the shipping is included in the price already.)

What are your un-met consumer needs?

better CashBack at big stores, more CashBack on credit cards, and I really wish for Sam's Club to be a real CashBack merchant (no percentage for it yet =( ) Also, can someone convince costco to have an affiliate program, please? oh well.

jokingly, I'd like more fatwallet schwag or more opportunities to get the schwag. ^_^

The mobile version needs a lot of work. The search function is about a useful as a coupon at Circuit City.

Remove the "dead deals" and put them some other place.
I do not like it when the deal has about 5 pages to it, and I read all the pages and come to page 5 and the deal is dead.

http://www.fatwallet.com/search/results.php?query=official+borders+coupon+thread&collection=default_collection&sort=date&tags=0

http://www.google.com/search?hl=en&q=official+borders+coupon+thread&btnG=Search

Why isn't the FW search box already powered by Google? I've been using the site:fatwallet.com command on Google for quite some time now, after being burned by the official FW search and missing out on some good deals.

Let the poster of a deal share a little part of savings. The OPs do all the work to bring deals to FW and then other FWers save money on it. Fair enough. However, If you start sharing a part of this FWers saving with the person who posted the ad I am sure we will get even better deals. If I confused you here is a practical scenario:
A post for a laptop@450 is a good deal. Say the store gives 2% Cash Back through FW link. Now out of this 2% if you share 0.2% with the OP that will make FWers more happy. Even if that kills the idea of sharing let them be awarded with a Shiny Shwag.

- Fry's CashBack
- CashBack links never work at my workplace and I have no way of fixing college IT guys' heads. Don't know - may be impossible for you to fix it at your end.
- May be start a buy/sell thing here and make the process less painful than over there at fleabay/pp.

nfg05 said:psuJC said:I'd love for you to automatically do the CashBack thing with links in the forums. When an OP links to say Dell, i'd like CashBack to automatically kick in, without having to visit the stores pages. The same thing when fatwallet automatically hyperlinks stores names like Circuit City, or Dell.

IMHO, this would clutter your clicked links history as you were browsing and make it harder to follow up.

I'd accept the clutter if it meant I could get CashBack on a deal that was limited, and time sensitive. I've also forgot to get the CashBack on too many deals simply because I clicked a link in an OP to check out a deal and simply forgot to go back to FW for the CashBack.

Just to clarify:
See this automatically linked keyword?---> Newegg <--- When I click that it should take me to Newegg AND activate CashBack.
And this manually added link--->http://www.newegg.com/Product/Product.aspx?Item=N82E16812120143<-- should take to the product page AND activate CashBack.

You have "Add To Favorites" but no tab/link to access your "Favorites." Can do? Or is it somewhere I don't see...?

Squonk said:You have "Add To Favorites" but no tab/link to access your "Favorites." Can do? Or is it somewhere I don't see...?You can see a list of your favs by clicking "Today".

1. secure CashBack link working well. we know it's NOT your problem. But you are only party can fight for FWers against merchandisers. Most FWers know Staples CashBack link working well. But OD CashBack link doesn't. That's one of reasons FWers love Staples much more than other vendors.
2. I may be wrong. Apply certain restrictions on "Red flag". I didn't say No Red Flags. Apparently, "Red Flag" is in kind of abuse presently. Misusing Red Flag, causes, i.) more readers but less OP. None wants "Red" due to his/her OP. Without new OP, FW forum will be dying off. ii.) argument or offensive among FWers sometimes. Several threads look useless because of too many arguments (some in personal) there and too much "Red".
3. Frankly. FW search engineer is worst I have seen, especially on combo of strings. search return of string combo often not very helpful. functions of "+", " "... not very powerful.