For existing customers (potentially, for VIP customers i.e. members who have been Vonage customers for a long time), Vonage is offering a new plan called $9.99 Basic 100 plan.
Kindly call in to get your plan changed as when you log on to your web account, this offer will not be displayed
According to the plan offering:
100 minutes of local and long distance outgoing calls anywhere in the US, Canada and Puerto Rico.
To enter a coupon code in your post please enter the following info:
Coupon Code:
Coupon Offer:
Merchant:
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saving...
Call an Account Manager directly at 888-861-6321 M-F 9-8 EST.
You'll need to talk to an account manager to get this deal anyway, so don't bother calling the 866 number.
Notes about deal: 100 minutes apply for ONLY outgoing calls. All incoming calls are free. Inbound minutes are not deducted from the monthly allotment of 100 minutes.
Message edited by: inurface on 2009-03-23 17:06:19 CDT
called in and changed... since the 500 min plan was going up to 17.99, saved 96 bucks a year. Only use it for incoming minutes only, and they're unlimited. Thanks OP
I don't understand, why would they do this since it only has the potential to REDUCE their revenue ?
I've been with Vonage for a few years. I love'm, but I don't use my phone much so I have what was the least expensive plan, and this recently went up from $19.xx to $24.xx. I know I'd probably make out better at $9.95 even having to occasionally pay for extra minutes. Am I missing something about this offer, cause this should save me like $14 bucks a month ????
I've been on the $14.99 Unlimited Residential Plan for a year and a half, as the name indicates it is unlimited and the price has never changed. Who's paying $24.99? And I must say, I haven't had an issue in months. In fact, I forget I even have Vonage, which is the best indicator IMO.
What # did you guyz call in.. i called in, and they said max they can downgrade me to, is 17.99 plan for 500 mins.. the guy at the other side couldnt find any plan for that...9.99 basic 100 plan.
patelbj said:What # did you guyz call in.. i called in, and they said max they can downgrade me to, is 17.99 plan for 500 mins.. the guy at the other side couldnt find any plan for that...9.99 basic 100 plan.
Call 1-866-243-4357. Press 2 to say "you are an existing customer" Say 'Change plan' Provide your Vonage phone number Provide your 4-digit pin number Speak with the rep
Please note: Not "all" existing customers will qualify for this offer. Should be a VIP member (member for a long time) as per Vonage
Toddler said:I've been on the $14.99 Unlimited Residential Plan for a year and a half, as the name indicates it is unlimited and the price has never changed. Who's paying $24.99? And I must say, I haven't had an issue in months. In fact, I forget I even have Vonage, which is the best indicator IMO.
Just to let everybody know, as per Vonage today, they have stopped offering the $14.99 unlimited residential plan. We need to follow up with Vonage again at a later time or continue checking their emails to see if the offer is available again
Spent some time on the phone and I had to speak to the "next level" account manager, but they did finally see it my way. Thanks OP !
Again, I'm very happy with my Vonage in terms of features and performance, and now in terms of price too, but getting this is not necessarily easy or a sure thing.
Hmm when I dial that number, it asks me immediately for my phone number -- no opportunity to say "you are an existing customer". I also called in the rep and asked if I could change from the 500 minute plan to the 100 minute plan, but I was told it wasn't offered yet. I've been with them for over 4 years now. I wonder what would constitute VIP membership/longterm member?
Message edited by: genux on 2009-03-18 16:26:30 CDT
HTuttle said:I don't understand, why would they do this since it only has the potential to REDUCE their revenue ?
It's most likely to keep people from moving to a lower-cost provider (which is what I did, about a year back). I switched to Callcentric; it's $3.45/month with all fees + usage. This is much cheaper than Vonage for me, since I use hardly any minutes. Even counting 100 minutes at a per-minute rate, it'd be less than $9.99 + whatever fees Vonage tacks on (at least $2).
There's also significantly lower-cost providers, such as VoipO, for people who do use minutes.
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