I called up Sirius since my plan will renew on 6/15 and asked if they would match the XM $77 plan. The rep asked her supervisor and got it approved for a $77.70 credit to my account effectively making the plan $77!
Try this, maybe you can get Sirius for 1/2 price! Post if you got it to work in the Wiki.
Other known Sirius renewal deals:
5 months for $25 6 months for $25 6 months for 50% off - $43 12 months for 50% off - $86 12 months for $77
aleck said: I am sure even in the worst case scenario, they'll stick around for a year or so. The content on Sirius is great, it is the "Colon Cleanse" and "Enhancement Tabs" commercials I can't stand.The male enhancement commercials on Blue Collar Comedy are quite entertaining. I'm still not sure how something can make you "thicker" and "wider" though. Isn't that the same?!
I tried and customer service and manager wouldn't budge to reduce the cost. They sent me to cancellation because I told them I would get an XM radio and reduce the price that way after cancelling. The cancellation department offered me $40 credit to stay so I took that.
FYI: Sirius/XM customers are about to see their rates rise by about $2 next month: http://www.orbitcast.com/archives/price-increase-sirius-xm-to-pass-music-royalty-fees-to-consumers.html. To offset an increase in royalty fees of about 6 cents per customer, they'll be imposing a $1.98 royalty fee. I still haven't figured out the math on that one.
Guido39 said: aleck said: I am sure even in the worst case scenario, they'll stick around for a year or so. The content on Sirius is great, it is the "Colon Cleanse" and "Enhancement Tabs" commercials I can't stand.The male enhancement commercials on Blue Collar Comedy are quite entertaining. I'm still not sure how something can make you "thicker" and "wider" though. Isn't that the same?!
Still paying the standard monthly rate for my Sirius but if they do raise the rates it will be a good excuse to cancel. I was tempted to cancel when they converted the metal station into nonstop Metallica for a month since that's pretty much the only station I listen to anymore other than a bit of news/traffic/weather when I travel which isn't that often.
TerpBE said: FYI: Sirius/XM customers are about to see their rates rise by about $2 next month: http://www.orbitcast.com/archives/price-increase-sirius-xm-to-pa... To offset an increase in royalty fees of about 6 cents per customer, they'll be imposing a $1.98 royalty fee. I still haven't figured out the math on that one.What BS. I thought I was safe for at least two years. I can't go back to FM, like many others, so what are you gonna do.
They are imposing these fees to get around actually raising rates, which they cannot due as part of the agreement to merge. I am thankful that I got my lifetime about 3 years ago. I have been immune to these repeated fee increases so far.
Things have changed since I first signed up. I didn't realize they had a music only package which suits about 99% of my needs. But I don't see any yearly package for this. Anyone know if they have one?
If you read the leaked document, if you lock in on a yearly package now, you don't pay the new fees till your renewal.
That is awsome! I have Sirius for over four years and I would never go back to 'regular radio'. Forget about stupid commercials on terrestrial, or same 'crystal clear' commercials on HD radio. Try to get 200 Gbytes of music anywhere else...each day (for less than a $0.40 per day).
I called on 6-4 and tried to cancel (just to get offered a better deal) and they offered 3 months free. I wonder if it is a numbers game and they want to keep the number of customers up for some marketing or buyout reason?? Anyway, I am going to keep the service even at $ 144 a year because the radio in East Texas is really really bad.
DeepEastTexas said: I called on 6-4 and tried to cancel (just to get offered a better deal) and they offered 3 months free. I wonder if it is a numbers game and they want to keep the number of customers up for some marketing or buyout reason?? Anyway, I am going to keep the service even at $ 144 a year because the radio in East Texas is really really bad.
It comes down to the cost of acquiring a new customer to replace those that leave. Think of it this way (with fictional numbers). Let's say they spend $100 on marketing, and this brings in 10 customers. That means it takes $10 to acquire each new customer. And those new subscribers may bring in $X amount of revenue over the first 6 or 12 months depending on what promotions they offer.
Now their models may say that Y% of new customers leave after 6 months, versus someone that's been a subscriber for over a year that's likely to stay for at least another year. They factor all of that into an equation, and see whether it's more cost-effective to keep you as a subscriber at a discount ... that it would be to acquire a new subscriber that may or may not stick around after their initial promotional pricing ends.
At least that's how they should be doing it ... but based on how the company is failing financially, who knows. The biggest mistake that both XM and Sirius made was entering a bidding war over talent. They wound up destroying their balance sheets by overpaying for talent in order to keep it from their competitor ... which wound up being the same company in the end. But now they're in financial ruin ... their talent is accustomed to being paid a certain amount of money (Half a billion for Stern, some crazy amount for Oprah to not do a show, Eminem gets cash for virtually no live shows, etc.), their line of radios is dated at best ... with limited innovation due to the year-long merger delays ... and their only option is to squeeze their customers.
I'm an XM subscriber ... been riding a $77 deal for three years or so ... but I listen to like two channels ... and if the rates jump (last time they tried to double my annual price) I'll drop their service.
The best hardware deals for the past 2 years have been on Black Friday at BB, etc. Buy a $50 subscription card, get a fairly decent, middle-of-the-pack receiver for free. If you can't wait, get yourself a refurb receiver from somewhere or scout around on eBay as there are usually new receivers for sale on there at good prices.
If you go the eBay route I'd search for "Sirius strong FM" or similar. The older receivers had a much more powerful FM transmitter that actually worked. On the newer radios you need yet another wire to go from the Sirius radio to your car radio, or a cassette adapter, or a 1/8" line. The less wires the better in my book.
jabramson said: I tried and customer service and manager wouldn't budge to reduce the cost. They sent me to cancellation because I told them I would get an XM radio and reduce the price that way after cancelling. The cancellation department offered me $40 credit to stay so I took that.
Just like with ANY other company that charges a monthly service fee (Comcast, DirecTv, etc), if you don't get the offer you want with the first call, politely thank them and hang up. Call back and unless you speak to the exact same person, chances are you'll get a different offer. The key is to mention cancelling, you need to get to the Retention department. They are the ones with the ability to appease you. This is always a YMMV, but I've never had a problem getting introductory rates every six months with Comcast or freebies with DirecTV (almost always on the first call, but sometimes not until the third or fourth). Always be polite and ask if that's the best offer, never threaten to cancel, just mention that their competitor has a better offer if you do end up cancelling.
When my three month trial subscription on my new GM car expired, XM sent me renewal notices via postcard. About once a month I would get a new offer and the offers got better and better. I'm currently paying $19.99 for 5 months ($4 per month). I'll call when that time is up and see what they offer me. Satellite radio isn't something I have to have, and I sure as heck won't pay $13.95/month for it.
Just want to thank the OP for this post... Sirius has been hounding me since my free sub was up for renewal. Every rep offered the same lame deal... 245 for 2 years. I basically told them a friend got a deal for $77 for 1 year, I want that deal or I'm cancelling. After checking with the supervisor, got the deal no problem.
Green to the OP! This worked for me too. Call the main # and just ask to speak with the cancellation dept. They will give you the "I can help you sir" blah blah, but just ask to speak with the cancellation department. They will review your account, check with a supervisor and more often than not give you the deal.
dslusarc said: Just called the number and they told me $230 per year. They would not budge even though I had received a 6 month for $25 email for one of my old radios they would not give that deal or the half price deal to the radio in my wife's car that just expired.
Once in a while you'll get a rep who won't budge from the full rate package prices. Just tell them that you'll think about it and end the call. Call back and try again. You're pretty much guaranteed to get a different rep who will probably be easier to deal with. Remember to tell them that you like the service but you're finding the rates to be really expensive right now and might have to cancel your subscription (don't actually do it, just say you might have to).
Or tell them that your friend just got the 5 months for $25 deal, and you were wondering if you could get it too. That should work too.
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