As a previous NFL Sunday Ticket subscriber, I called Direct TV with full intention to cancel my pending renewal for the NFL Sunday Ticket. I was immediately offered $20 off a month ($24.95) for the 6 month payment plan, including the Superfan. I never attempted to negotiate or request to speak with customer retention. They kept their hooks in me and I accepted their offer.
YMMV!
Message edited by: AhzRoeland on 2009-06-11 20:13:27 CDT
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I just got off the phone with them. They did not give me 20 bucks off per month, but they did give me 10 off per month and free superfan. This will make it 209 total. Repped!
Confirmed...I just called and they gave me $120 off and free superfan. Guy said it was because I was a long time directv customer and had the sunday ticket for many years.
Message edited by: sklar on 2009-06-11 20:51:09 CDT
foghorn26 said:What did you say you wanted to do when you got to voice prompt? Saying "cancel" will get you to customer retention immediately - they're the ones who have the real power to deal.
got NFL Sunday Ticket for free last year with this special:
Get every NFL game, every Sunday - plus our best TV package FREE. Order NFL SUNDAY TICKET™ now for just $74.99 a month for 4 months and get over 265 channels, including every premium movie channel, FREE for 4 months. Hurry! this offer ends November 1.
Although it was only for new subscriber, DTV gave it to me since I've been with them almost 10 years.
Thanks OP - just did this and got the $20/month off and free SuperFan. Note that they offered my free SuperFan first, I said no. Then they offered $10/month, I said no. Then she finally offered the $20/month off.
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