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Comcast 12Mbps Internet for $19.99/mo for 12/mo - for NEW Customers, no contract YMMV in: Phone & InternetInternet

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m3m3m3 said:For those in the Bay Area, how reliable is their comcast service? I have ATT dsl and never really have any down time or problems. Thanks!

I'm not in the Bay Area so this may be worthless to you. I am between three and four hours away by car though and my Comcast service has been very reliable. The only real downtime I have experienced was due to very severe weather.


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Just used the live chat to sign up for the promotion. Everything is set up and good to go. Installation is Monday.

I currently have dry loop and pay $29 a month for 1.5Mbps download.

Thanks OP!

Here is the live chat link: http://www.comcastsupport.com/chatwithus/userchatstartcom.asp


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GreenTrash said:I already have Comcast broadband and cable in the foothills above Sacramento, but I thought I'd try walking through online and playing dumb on the $19.95 deal. Got to the Chat closer and she said she couldn't give me the $19.95/mo for 6 months but she could give me Blast (16 megabit, supposedly) for 12 months at $29.99/mo. Being that I've been paying $52 or something per month for years for less speed I felt pretty good about saving about $20+/mo for a whole year, especially if my speed picks up a little. I haven't reset the modem yet - I want to do a before and after speedtest on DSLReports.com.

will try !


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amptor said:You guys are lucky but all I can say is right now I'm downloading at 455-755 kilobytes/sec and it is using up all my bandwidth so I can't even remote in to my computer any more. That is pathetic for cable. Hopefully whatever "upgrade" they did to the fiber optic lines is going to have some effect on the bandwidth soon.

thats like 4-8Mbits ps. more than enuf for remote login i guess


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being a current customer they offered to put me at 29.95 a month for 12 months for the 12Mbit speed


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thanks for info.will call them tomorrow


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leefidel said:being a current customer they offered to put me at 29.95 a month for 12 months for the 12Mbit speed

did it they going to call me 9:30am will see !? / anyhow tyop !


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Beware Comcast if you're a heavy downloader. I downloaded 400GB in a month and their 'security dept' called me, telling me if I download more than 250GB next month my service would be canceled. By my calculations if I used my full bandwidth I'd hit that limit in a week. Further, they didn't provide any method of monitoring my quota. I switched to WOW (Wide Open West) and haven't had a problem since.


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55391 speed test...

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Comcast sucks big time. See if you can get Astound cable if you live in the Bay Area. Service is way better and a lot more reliable.

Link to their special offers

Message edited by: Stillmatic on 2009-06-20 15:05:58 CDT
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Stillmatic said:Comcast sucks big time. See if you can get Astound cable if you live in the Bay Area. Service is way better and a lot more reliable.

Link to their special offers

Not available in zip code 95124


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GreenTrash said:I already have Comcast broadband and cable in the foothills above Sacramento, but I thought I'd try walking through online and playing dumb on the $19.95 deal. Got to the Chat closer and she said she couldn't give me the $19.95/mo for 6 months but she could give me Blast (16 megabit, supposedly) for 12 months at $29.99/mo. Being that I've been paying $52 or something per month for years for less speed I felt pretty good about saving about $20+/mo for a whole year, especially if my speed picks up a little. I haven't reset the modem yet - I want to do a before and after speedtest on DSLReports.com.

I don't know man but I think they cap your modem rather than the IP address since I've obtained maybe 5 ips within the past 2 months and have seen 0 speed difference even when I had an ip starting with 98 instead of 24, it was the same (slow as DSL) speed.

Speedtest is saying otherwise though, it says I'm getting 14.02Mb/sec down and 4.59Mb/sec up. That can't be right though because I never see those numbers anywhere I download from.

Message edited by: amptor on 2009-06-20 19:29:54 CDT
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Stillmatic said:Comcast sucks big time. See if you can get Astound cable if you live in the Bay Area. Service is way better and a lot more reliable.

Link to their special offers

They are only in SF and San Mateo county. They don't have service in the East Bay.


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Huh? Astound used Concord, Ca and Minneapolis, MN as their first two cities to establish service in. You use the term East Bay, way too liberally.

Ivanist said:Stillmatic said:Comcast sucks big time. See if you can get Astound cable if you live in the Bay Area. Service is way better and a lot more reliable.

Link to their special offers


They are only in SF and San Mateo county. They don't have service in the East Bay.


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amptor said:GreenTrash said:I already have Comcast broadband and cable in the foothills above Sacramento, but I thought I'd try walking through online and playing dumb on the $19.95 deal. Got to the Chat closer and she said she couldn't give me the $19.95/mo for 6 months but she could give me Blast (16 megabit, supposedly) for 12 months at $29.99/mo. Being that I've been paying $52 or something per month for years for less speed I felt pretty good about saving about $20+/mo for a whole year, especially if my speed picks up a little. I haven't reset the modem yet - I want to do a before and after speedtest on DSLReports.com.

I don't know man but I think they cap your modem rather than the IP address since I've obtained maybe 5 ips within the past 2 months and have seen 0 speed difference even when I had an ip starting with 98 instead of 24, it was the same (slow as DSL) speed.

Speedtest is saying otherwise though, it says I'm getting 14.02Mb/sec down and 4.59Mb/sec up. That can't be right though because I never see those numbers anywhere I download from.

8 bits = 1 byte

Mb = megabit
MB = megabyte

14Mb = 1.75MB


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This deal has been going on for months but you have to ask and be a totally new customer.

As far as TV goes I don't believe they can filter out all the channels so you may get something. I know in some areas people with QAM tuners in their digital TVs have been getting a dozen or more free channels.

There actually was a secret deal back in February where you could get cable and internet for $24.95 a month for one year.

Oh and if you have consistently slow download speeds ask to swap the modem or have an investigation of usage on your neighborhood hub. Comcast still has modems out there that are capped at 10Mbps.


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wildbottom said:Time to call AT&T to match that price for their 6Mbps DSL.

I'm paying $17.50 for 6.0Mbps ATT. Tell them you'd cancel if they don't lower the price or some crap like that. I got this offer for 6 months now. But I'll call up again after 6 months.

Message edited by: qwert1234 on 2009-06-20 21:27:43 CDT
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If I stream a lot of Hulu, Slingbox, Joost etc. how does that affect the cap? Is streaming considered downloading?


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MISURICK said:leefidel said:being a current customer they offered to put me at 29.95 a month for 12 months for the 12Mbit speed

did it they going to call me 9:30am will see !? / anyhow tyop !

no call - suckers !!!


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Your argument is valid for the rep you get, and not the actual standpoint of AT&T or even Comcast or Clearwaire, for the sake of argument.

qwert1234 said:wildbottom said:Time to call AT&T to match that price for their 6Mbps DSL.

I'm paying $17.50 for 6.0Mbps ATT. Tell them you'd cancel if they don't lower the price or some crap like that. I got this offer for 6 months now. But I'll call up again after 6 months.


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