leefidel said:being a current customer they offered to put me at 29.95 a month for 12 months for the 12Mbit speed
If you have other people in the household, sign them as a new customer and give a new phone number to Comcast during registration. Most times, that qualifies you for the "new customer" offers.

Anybody had luck getting this offer for existing customers?

amateurPro2 said:Anybody had luck getting this offer for existing customers?

Not yet ?)

ItsJustDon said:If I stream a lot of Hulu, Slingbox, Joost etc. how does that affect the cap? Is streaming considered downloading?

Absolutely !

Hulu streams at 700kbps which equals 300 megabytes an hour

I have been watching the free movies at Sony's Crackle.com lately and I am betting in the HD mode I am using 2 to 3 times the bandwidth of Hulu.

If you want to replace your cable with just internet and online viewing you need to think carefully. I am waiting for Comcast to consider my online TV viewing abuse of bandwidth.

pitflyer said:As an existing customer, I pay almost $60 a month for their basic high speed Internet service (since I have to pay $13 for cable I don't use at all) and even after escalating that's the best price they'd do. I was on some promotion when I first joined too, but after the promotion expired they refused to give me ANY discount (not even $1) and their rules are if you want to leave and come back to get a new promotion you have to be away for 120 days. Since DSL or FIOS is not available in my area and satellite is extremely expensive for even slower, I'm stuck.

So a good deal if you can get it.. and keep it!

if you have another household member, just do what bozo007 suggested. you'll likely get a promotional or much lower rate. after being with comcast for many years paying less than $30/m but recently being told by many csr in loyalty dept. that the best deal they can offer was $48/m, i went to comcast on line a couple of months ago and got $19/m for 6 mos via live chat using another household member's name & phone #.

Any hints on waiving the installation fee?

eugenile said:Yea if you are in the Bay Area, there is a guy on the "other" site that works at comcast who will set it up.

Thanks I'll try my luck to get a referral to someone here on the east coast.

Thanks so much.
I was looking for better internet service since my home owners connection is really slow.

I tried to call the 1800-Comcast line but got the local office in Palm Beach Florida. After talking to her for 15mins she suggested that I try online. The only offer they had was for 6 months
So I got online and started chatting with the rep who transferred me to sales. After going back and forth for 15 mins he processed my order and the installer will show up at my house on Wednesday!!!!.
So those of you that have 15 mins to spare try the online chat...they seem to be making concessions for new customers

Anybody who got this in Anaheim CA area???

Got in Houston/Spring, TX.