Word came down yesterday that starting July 27th, customers will start receiving snail mail notifications stating that effective September 1st T-Mobile is increasing their per minute overage charge. In an effort to better align with the competition as the email states, T-Mobile is attempting to ensure that customers receive the best value by notifying them if they are on a plan that is not in line with their usage. We are still trying to clarify what customers means, though we told it means all postpaid, nongovernmental, non flex-pay users but we’re waiting for clarification.
The answer to the question at least some of you have already started asking yourself is yes, T-Mobile is stating customers affected by this change can leave ETF free. Though again, we emphasize details are still coming forward and we can’t saying anything concrete until we learn more.
* FlexPay and Business/Government specific rate plans are not impacted by this change. * Overage for Single Line rate plans under $59.99 will increase to $0.45. All other Single Line rate plans will increase to $0.40. * Overage for pooling rate plans under $89.99 will increase to $0.45. All other pooling rate plans will increase to $0.40 * The average increase for customers who have usage charges is expected to be $3.34. Certain customers affected by this rate change will be notified via direct mail beginning July 27 and will be able to cancel their contracts without incurring Early Termination Fees.
I personally haven't tried it, I got the info from Tmonews.com
longdennis said: i wonder if i can still keep my phone number after i cancel my T-Mobile contract? since i love my phone#. If you port out to another carrier, then you would keep your old phone number, but if you just cancel w/o porting, you would lose it.
mosesjune
New Member
posted: Jul. 28, 2009 @ 12:39p
Thaks alot. I was getting ready to get into a T-Mobile plan, moving up from their pre-paid service, but I may have to rethink that.
Thanks for the info. I wouldn't mind getting out of mine and my wife's contract with AT&T.
Shuttle
Senior Member
posted: Jul. 28, 2009 @ 12:49p
What if you still want the service but don't want to be tied to a cotract your in now. Can you get out of the contract and keep the service under no contract?
Shuttle said: What if you still want the service but don't want to be tied to a cotract your in now. Can you get out of the contract and keep the service under no contract? I don't think that's possible. Unless you do pre-paid.
xxazndimsumxx said: longdennis said: i wonder if i can still keep my phone number after i cancel my T-Mobile contract? since i love my phone#. If you port out to another carrier, then you would keep your old phone number, but if you just cancel w/o porting, you would lose it.thank you, i think i better no cancel it.
nam256ram
Thrifty Member
posted: Jul. 28, 2009 @ 1:55p
mosesjune said: Thaks alot. I was getting ready to get into a T-Mobile plan, moving up from their pre-paid service, but I may have to rethink that.
Prices on the T-Mobile website still show the old overage charges when you sign up for a new plan...
Quatrix
Cranky Member
posted: Jul. 28, 2009 @ 2:31p
a-max said: I love free markets and the power of contracts.
Judging by this thread, people really love VIOLATING their contracts.
tjwoody
Addicted Member
posted: Jul. 28, 2009 @ 2:34p
Quatrix said: a-max said: I love free markets and the power of contracts.
Judging by this thread, people really love VIOLATING their contracts.
Well, shouldnt people have the chance if they change it on their side?
Quatrix , A contract is an agreement between two parties. If they change the terms of the agreement, and you do not agree you always have the legal right to void it in the USA.
Quatrix said: a-max said: I love free markets and the power of contracts.
Judging by this thread, people really love VIOLATING their contracts.
Yeah and it's T-Mobile violating their contract - as they're changing the terms.
And we're just taking advantage of the situation, let every good fat walleter would do.
Flowzarus
Member
posted: Jul. 28, 2009 @ 2:51p
Just spoke with a rep. They said that on page 2 of my bill and in the contract they have words stating that no matter the price changes, I'm locked in. Tell me if anyone has more success.
Quatrix said: Judging by this thread, people really love VIOLATING their contracts. It's not a violation of contract, T-Mobile's contract explicitly allows early termination without ETF in such cases. It's up to the end consumer if they want to invoke that aspect of the contract or not.
Can one have Tmobile expire the contract yet retain the service with them ? Personally, im not a Tmobile subscriber, but I know of someone who can benefit if they can just get otu of contract yet retain service with Tmo.
Flowzarus said: Just spoke with a rep. They said that on page 2 of my bill and in the contract they have words stating that no matter the price changes, I'm locked in. Tell me if anyone has more success.I'm not a lawyer, but what kind of contract is that then if they can change the price at will?
They are changing the T & C, that why they are sending the notice. (it the same for Credit card T & C, finance charge, APR). As a result, you can get out of your contact without the cancellation fee.
Otterley
Member
posted: Jul. 28, 2009 @ 3:52p
Flowzarus said: Just spoke with a rep. They said that on page 2 of my bill and in the contract they have words stating that no matter the price changes, I'm locked in. Tell me if anyone has more success.
Try again. If multiple reps give you the same answer, send a letter by snail mail telling them you do not accept the changed T&Cs and that they can cancel the contract if they want. (And they will.)
Otterley said: Flowzarus said: Just spoke with a rep. They said that on page 2 of my bill and in the contract they have words stating that no matter the price changes, I'm locked in. Tell me if anyone has more success.
Try again. If multiple reps give you the same answer, send a letter by snail mail telling them you do not accept the changed T&Cs and that they can cancel the contract if they want. (And they will.) Sorry for being dumb, but what's T&C?
I am out of contract period but am still month to month with T-Mobile. Haven't found a good cellphone plan to switch to - kind of like Sprint SERO! Are there any good deals that forum members are porting their number to after getting out of contract with T-Mobile?
drdomore said: Is SERO back?With a new name Everything Plus Plan and expensive 59.99 500 min with unlimited data/txt/video/picture also includes sprint navigation, Roaming both data and voice. combine that with 25% corp discount, you can search fatwallet for the discount.
drdomore
Member
posted: Jul. 28, 2009 @ 6:54p
netesh said: drdomore said: Is SERO back?With a new name Everything Plus Plan and expensive 59.99 500 min with unlimited data/txt/video/picture also includes sprint navigation, Roaming both data and voice. combine that with 25% corp discount, you can search fatwallet for the discount.
that's not quite SERO. But then, can that ever be mached?
If you're happy with T-Mobile yet want to use this contract 'breach' situation for your own good, what you should try is to get myFaves added for free and sign up with Google Voice. That way you can place unlimited calls for freeeeeeeee
NoTmo
New Member
posted: Jul. 28, 2009 @ 7:18p
will this effect family plans because we want to get out of ours
I would like to get a better phone out of this, or at least get a better phone for one of my family members. I am curious if any tmob members have managed to squeeze out a good deal with this. I have been a Tmobile member for many years and I think I get a pretty good deal through them. But if I could get a good deal on a phone or something through this, I would definitely try to take advantage. The only thing is that my family doesn't go over our minutes usually. I might just get shot down.
nam256ram said: mosesjune said: Thaks alot. I was getting ready to get into a T-Mobile plan, moving up from their pre-paid service, but I may have to rethink that.
Prices on the T-Mobile website still show the old overage charges when you sign up for a new plan...
I'm tempted to order a family plan with 5 phones right about now.
So reading T&C...they seem to think that an overage charge does not count as enough of a modification to the contract. Granted they also claim to have the right to change the contract in any other way which is on very shaky legal ground to begin with (IANAL)
tmo said: Our Rights to Make Changes. Your Service is subject to our business policies, practices, and procedures, which we can change without notice. UNLESS EXPRESSLY PROHIBITED BY LAW, WE CAN CHANGE PRICES, CHARGES AND ANY TERMS IN THE AGREEMENT AT ANY TIME. IF WE MATERIALLY MODIFY THESE T&Cs IN A WAY THAT IS MATERIALLY ADVERSE TO YOU, OR IF A CHANGE INCREASES YOUR SET MONTHLY RECURRING CHARGE(S) (the set amount – which does not include overage, features, optional services, taxes and fees – you agreed to pay each month for at least a one-year Term), WE WILL PROVIDE YOU WITH AT LEAST 30 DAYS NOTICE AND YOU MAY TERMINATE YOUR SERVICE WITHOUT AN EARLY TERMINATION FEE (WHICH IS YOUR ONLY REMEDY) BY NOTIFYING US WITHIN 30 DAYS AFTER YOU RECEIVE THE NOTICE. IF YOU FAIL TO TERMINATE WITHIN THOSE 30 DAYS, YOU ACCEPT THE CHANGES. {/q]
Skipping 246 Messages...
dcmanryan
New Member
posted: Nov. 4, 2010 @ 8:13p
Tmobile blows. I have 1 bar in my house and constantly drop calls.
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