I bought this ooma last month for $224.00. Its working great that I wanted to get another one. So I checked around and here it is again no tax free shipping $224.00 - $30 dollar credit from Amazon. Here is a quote from Amazon.
Get a Partial Credit Back After Purchase
Through December 31, get $30 credited back after you buy the ooma Core VoIP phone system. Simply make your purchase and the credit will be applied automatically to your Amazon.com account within 60 days for future use on the Amazon.com website. Offer valid only on products shipped and sold by Amazon.com. Does not apply to purchases made from other sellers on the Amazon.com website.
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Was available at Dell Small Business for $170 with FS (after 15% coupon) last Friday. Incidentally I missed the deal as the 15% coupon expired after 15,000 redemptions. Holding out for a similar deal.
Got the same deal as mushman... Amazon shipped it the next day and was here the following day (although I missed the mailman and had to pick it up at the post office yesterday). First call was to NYC from San Diego... No problems. Clear as a bell. Next call was to Philadelphia, slight echo on the other end, re-called, clear. Very happy with the ooma so far. Paid the $99 for premier service and began porting my AT&T landline over to ooma. Says about 3 weeks to be done. With the savings, I'll be bumping up my FIOS service up to a higher tier in a few weeks (when the port is done and I don't have to pay for the landline). Today, I placed a 30 minute call to London, cost me just $0.95. Sound was perfect.
Hmmm... $200 buys you the phone and free service for life. Your life, or ooma's life, whichever comes first.
On the other hand, the MagicJack costs $20 for the hardware + $20/year for service. But requires a computer be left on...
Wait, I bought this back in June from Wal-Mart for about $217, plus paid $99 for the year of premium service (because I was going to have to pay them $40 to port over my long-existing number). Are you telling me that NOW they add lifetime premier service for the same price?
EDIT: Never mind, I now realize he meant the NORMAL service, not the premier one, for life.
Message edited by: JohnnyRay on 2009-09-13 23:12:54 CDT
Wait, I bought this back in June from Wal-Mart for about $217, plus paid $99 for the year of premium service (because I was going to have to pay them $40 to port over my long-existing number). Are you telling me that NOW they add lifetime premier service for the same price?
EDIT: Never mind, I now realize he meant the NORMAL service, not the premier one, for life.
I'm currently running through the 6-month premier promo from costco. I was testing it out before biting the bullet. I was thinking the same thing about combining the premium just to avoid the $40 porting fee.
Correct me if I am wrong: if you go for the premium service ($99), they will credit you the $40 porting fee. But you have to pay the $40 fee initially anyway, right? i.e. you pay $99 premium + $40 porting fee, and they credit you back $40.
Hmmm... $200 buys you the phone and free service for life. Your life, or ooma's life, whichever comes first.
On the other hand, the MagicJack costs $20 for the hardware + $20/year for service. But requires a computer be left on...
Can't even compare the two...MJ voice quality sucks. Sometimes calls go straight to voice mail. Calls get cut off. You hear touch tones during your conversations as if someone pressed a key on their touch tone phone. I'm an IT guy, I've tried this all out...even with QoS on my router. So far, I have no complaints with my Ooma.
eklee said:Correct me if I am wrong: if you go for the premium service ($99), they will credit you the $40 porting fee. But you have to pay the $40 fee initially anyway, right? i.e. you pay $99 premium + $40 porting fee, and they credit you back $40.
It depends. If you order the porting at the same time that you pay your premium service fee then you only pay the $99 and don't have to wait for a refund. BUT if you pay the premium service fee then later decide that you want to port a number then you have to pay the $40 and wait for a refund.
Its taking them over a month to port my number from Vonage... I keep getting emails that it is expected to be ported over on x date, but when that date comes around the port has not been completed. I called them and they keep saying its in process. So far, ooma's off to a crappy start in my books. debating whether I should return the ooma unit to costco, and keep my Vonage (especially with that $12.50 offer floating out there).
pacman777 said:Its taking them over a month to port my number from Vonage... I keep getting emails that it is expected to be ported over on x date, but when that date comes around the port has not been completed. I called them and they keep saying its in process. So far, ooma's off to a crappy start in my books. debating whether I should return the ooma unit to costco, and keep my Vonage (especially with that $12.50 offer floating out there).
Stay with it. The porting process is usually not entirely within Ooma's control. Once you get it started and humming, you'll never want to give it up.
People who discuss MagicJack and Ooma as competing alternatives do not realize that they do not belong in the same universe. I've had Vonage in the past and to me, Ooma is way ahead, in terms of QOS and features, functionality. I've had the Ooma service for the longest time (3+years) and they have been outstanding.
Only quibble I have is that part of their CS group is now outsourced to the Philippines. The CSRs in the Philippines and even their managers don't have the technical depth of knowledge to handle any issue that does not fit their standard playbook. Insisting right away that they transfer you to a Mountain View based CSR was my way of handling this, after hours wasted with the former.
In terms of your issue, if you need to get an update, call their CS and they will tell you exactly where they are in the provisioning/porting process.
I used to work in telecom. Porting numbers is a long and complex process. Other telecoms are required by law to port a number within 7 days. But if something goes wrong then it takes another seven days (like if you say "no" to the voluntary porting script).
Vonage is an IP, not a telecom, so they are not subject to the 7 day rule. The result? Vonage takes 2-3 weeks to hand the number over to Ooma; Vonage makes changing your service AND keeping your number very difficult. Dirty pool really.
I understand that porting numbers causes a lot of complaints, but in this case the problem is being caused by Vonage.
Very risky. Ooma just stopped discounting their one year premier service. Its now the same price to go monthly as annually.
Doesnt sound like a positive maneuver to me. Sounds like they lack someone with basic sales and marketing skills.
Given that they arent profitable and are still trying to pull in market share, abandoning a long term discount is a bizarre move. Something I dont think I've ever seen before from a company that was still in business a year or so later.
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