Not even sure why Korg would replace this model unless they found a way to make it cheaper. This thing does exactly what it's supposed to. I don't think I could recommend any tuner more than this one at it's list price. Hopefully they don't goof up the new model.
Strange, but I just received my package, and instead of the black Korg Chromatic Tuner CA-30, I received a white Korg CA-1. The description says it is the "New and Improved CA-30!". Does anyone know anything about these? Should I be mad, or glad (or maybe sad)? The CA-1 seems to be priced lower, but is it better or worse?
For nearly a decade, the Korg CA-30 Chromatic Tuner has stood among the top-selling tuners on the planet. Now meet the CA-1; offering the same excellent features with a new, enhanced design – all at a lower price!
Strangely, Korg has omitted web site specs for the CA-1, making a ready comparison of the two difficult. And I can't help but wonder what they did to make this new model cheaper.... I can imagine in their essence, though, the two models are probably comparable.
BrookMays said: The CA30 is now a discontinued product. The CA1 is the new model and the replacement of the CA1, as stated by Korg. Please let me know if you have any other questions. Thanks and have a good day, Juan Thank you for your inquiry, The BrookMays.com Team
If they don't have the CA-30 to sell, what are they doing advertising it and taking people's money for it? This forced substitution has been going on for a while, yet even now their CA-30 offer stands. That's fraud in my book....
Zenoicus said: If they don't have the CA-30 to sell, what are they doing advertising it and taking people's money for it? This forced substitution has been going on for a while, yet even now their CA-30 offer stands. That's fraud in my book....
On their own website Brook Mays still shows the CA-30 as in stock. They list the CA-1 too.
What to do? Well, for those who aren't bothered by the substitution, I guess nothing. Personally, I would alert Amazon to the fact that they're playing unwitting host to a duplicitous seller.
I've also got an issue with Brook Mays. Several weeks back I ordered a Korg clip-on tuner mic from them, and they sent me a generic unbranded one--similar to the Korg, true, but not what they advertised and not what I paid for. They even had the audacity to affix a sticker to the product box and label it a Korg CM-100L. I sent Korg a picture, and they responded that it's not their product. I have twice emailed a protest to Brook Mays through Amazon's "contact seller" system, and they haven't acknowledged me. So I just submitted Brook Mays to the Reseller Ratings database. Once that suggested listing gets approval--it usually takes a couple of days--there'll be an open forum for comment on Brook Mays' service. And I will be contacting Amazon shortly about my own experience with this loose-jelly affiliate of theirs.
bon86 said: I'd say easiest thing is to file an "A-Z Guarrantee" claim with Amazon. You'll get your money back, can't beat that.good advice...and that's what I did today in regards to the tuner mic they sent me....
bon86 said: I'd say easiest thing is to file an "A-Z Guarrantee" claim with Amazon. You'll get your money back, can't beat that.
Claim filed. I did email Brook Mays first though. After arguing with me that the CA-1 and the CA-30 were the same item and this wasn't an issue I should be concerned about, they said I should just be happy with whatever they sent me (paraphrasing). They told me they both have the same retail value, despite being costed much differently on the Amazon website and they unapologetically told me I would have to ship the item back to them at my cost to get a refund. I was not pleased. I mean I didn't order the wrong item, they knowingly shipped me the wrong one.
Why don't you guys leave appropriate feedback for this seller on Amazoo's webpage? If they did substitute the item, they deserve the negative feedback. Enough negative feedback in a short time and they will take notice (or at least Amazoo will).
Edit: they sell the same item (under a different name) for $13 + change and $3 shipping.
Brook Mays is now saying they will send me a return label - IF I drop my Amazon claim first. What a bunch of scam artists. It's only $10, but I sure wish I hadn't dealt with these jokers.
Lower said: Brook Mays is now saying they will send me a return label - IF I drop my Amazon claim first. What a bunch of scam artists. It's only $10, but I sure wish I hadn't dealt with these jokers. Yeah, I wish I hadn't posted this "deal". Sorry, guys.
Lower said: Brook Mays is now saying they will send me a return label - IF I drop my Amazon claim first. What a bunch of scam artists. It's only $10, but I sure wish I hadn't dealt with these jokers.
Amazoo will refund you the full amount, and they usually do not ask that you return the product if it was not as described. It's up to BrookMays to send you a return label if they want it back. So just sit back and relax.
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