I just use the link for BING Cash Back. DID NOT work. Connect with BING. They asked for receipt. Call T-Mobile. They refused to give any kind of receipt. LOST. Anyway, If you needed, make a copy by yourself. BE CAREFUL to play this kind of game. Form T-M: Dear X, Thank you for contacting T-Mobile. My name is XXX and I will be happy to help you today. I understand that you would like to know more about receiving a receipt for your purchase. I realize how important this receipt is to you X, and will provide you with all available information to help you make the most of your experience with T-Mobile. Let’s have a look at what we can do to help you out. At this time, when a purchase for prepaid airtime is made X, the receipt is available for printing at that time. Unfortunately, we are unable to re-print receipts. I apologize for any inconvenience that this may cause you. To provide you with World Class service X, I would like to remind you that you can check your current usage by dialing #999# then “SEND” on your handset. This is a convenient way to keep track of your minutes each month. You can also manage your account by calling the T-Mobile To Go Account Management line at 1-877-778-2106. If you have any further questions regarding this issue or other T-Mobile services and features, please respond to this e-mail and we will be pleased to assist you further. You may also call our Customer Care line at 1-800-937-8997 or 611 then “SEND” from your handset and a representative will be happy to help you with any questions or concerns. Thank you for allowing me the opportunity to assist you. We appreciate your business and value you as a loyal T-Mobile customer.
Have a great week! Sincerely, xxx. Rep ID #xxxxxxx Customer Care Specialist T-Mobile USA ------------------------------------------------------------- What does it mean? No receipt. I am not sure if it is allowed by law. From BING.COM Hello X, Thank you for contacting Bing CashBack Customer Support! This is XXXX. I will continue assisting you with Service Request XXXXXXXXXX regarding your missing CashBack. I apologize for any confusion this process may have caused. Thank you for the information you have provided. Unfortunately, the order confirmation that you sent is in an invalid format. Sometimes, when an order confirmation is copied than pasted, it can lose certain authentication information. Emails from merchants usually contain the company's logo, graphics, imbedded website links, and other information verifying the email originated from that specific merchant. In order to fully research your issue I will need that original order confirmation from T-Mobile as an attachment (preferably a .pdf, .docx, .jpg, .zip, or .eml file). Your order confirmation must show the price of each item purchased, the date of purchase, order number, subtotal, tax, shipping costs, and any discounts on the order. This documentation is necessary to authenticate your online purchase from T-Mobile. Again, I apologize for the inconvenience this matter has caused. Thank you, X, for contacting Bing CashBack Customer Support. Warmest regards, XXXX _____________________________________________ See this: In order to fully research your issue I will need that original order confirmation from T-Mobile as an attachment Your copy DOES NOT work, but T DOES NOT give any this kind of confirmation, but a free message telling you your balance without any information as BING asked. Any way, you will response for your risk. I do not think you have enough time to talk with them. |