I have only been a member at Costco for a couple months, so maybe this is normal but..
Standing in line today at the self checkout area, an employee asks me to see my card. I show it to him, he scans it, then he scans someone elses card, then asks to scan mine again. This time he asks me if I'm a new member, and if anyone had explained to me the benefit of the executive membership, and that he sees that I've already spent over $600, at which point I said "I'm not interested" and he went away.
I called the store later on and told them that I didn't like that type of BS while I'm standing in line, and he said it was a corporate-required practice and was not going to stop. He said I could write "No 2%" on my card, and they will not try that sales crud on me again.
Is that common stuff to happen at Costco? Does the "No 2%" thing on the card really work (sounds like kryptonite)? I think I will just play dumb or ignore the person next time they ask for my card if I'm not required to show it.
ucdcrush said:Standing in line today at the self checkout area, an employee asks me to see my card.
I think I will just play dumb or ignore the person next time they ask for my card if I'm not required to show it.If you are in the checkout line, I think you HAVE to show it to the clerk!
It's real easy to say "No thank you" and not flip out over this.
The checkers at one of our grocery stores ask if we'd like to hear about the daily special. At Target, they often ask if we'd like to apply for a Target card. This sort of stuff is no big deal.
Heck, when we go to a drive-through window at a fast food place, the order taker often starts with something like, "Would you like to try our super combo special today?"
OP should not watch TV because of all the ads. Even cable stations have promotions for their shows.
Companies send us sales solicitations in the mail all the time, and our newspapers are filled with ads. I hope they all stop soon! It takes MORE time and effort to throw out an ad received in the mail than it does to say no to a Costco rep.
I don't have a problem with the occasional attempt at an upsell. OTOH, sometimes it's kind of silly - I bought a drink at the Starbucks in a Barnes and Noble a while ago, and had to answer what I thought seemed like a silly number of upsell questions for a $3 cup of coffee - no, I don't want to become a rewards member, I don't want to add a shot of expresso, and I don't want to add a cookie.
airtommy said:Xnarg said:It's real easy to say "No thank you" and not flip out over this. That's not true for everybody. And they have medication for those people who flip out over a simple question
airtommy said:Xnarg said:It's real easy to say "No thank you" and not flip out over this.That's not true for everybody.That's true, but the challenge is something that we all face in society all the time. Look around - we are solicited to buy things continually. Dealing with life's issues like this is something we have to learn to master.
With 6B people on the planet (heading towards 12B) the odds are great that we will face not less but more incidents of solicitation.
Xnarg said: That's true, but the challenge is something that we all face in society all the time. Look around - we are solicited to buy things continually. Dealing with life's issues like this is something we have to learn to master.
With 6B people on the planet (heading towards 12B) the odds are great that we will face not less but more incidents of solicitation.Sure....they do it because it works enough of the time to do it. It's like the guy who does slot machines. He can pull that arm all day, but he knows eventually it will pay out.
I do agree with MadAnthony that it can be excessive. There should be a two question limit on upselling and it should at least relate to what you are already buying. If I go to McD's for a coffee, I should not be asked if I would like fries with that!
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