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As a buyer, do you expect a packing slip with the item?
eBay or other online merchant....


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Funny thing is that we used to ship out packing slip in the boxes, because we have to print out packing slips for the workers... (more)

Need (May. 08, 2012 @ 9:32a) |

I am one of the best sellers on eBay,
buyers get same day or nest day shipment, all get a packing slip.......

yesidonoitall (May. 14, 2012 @ 6:01p) |

that's not what at least three of your customers think. there are tens of thousands of sellers who wouldn't sell used laptops... (more)

Careycool (May. 26, 2012 @ 1:56p) |

 

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You planning to tell us, like you've told the eBay boards, that you feel a packing slip is required? Also planning to tell us how you have left poor feedback for sellers who have not included packing slips?


tlaxson said:   You planning to tell us, like you've told the eBay boards, that you feel a packing slip is required? Also planning to tell us how you have left poor feedback for sellers who have not included packing slips?


Those sellers were advised to include a packing slip.
They got what they deserved....
I sit here with 10 or so deliveries a day and just 2 or 3 slips,
impossible to decipher who sent what.
Nor should I have to.


Are you buying a widget, or a packing slip?

If you ask prior to listing end for a packing slip, and seller says they will include it, then cool, you can include that in your post-sale rating. If you ask after listing end, that's no different from asking for any other post-sale modification, and the seller is perfectly within rights to refuse to accommodate your request as long as the widget you receive is the widget that was listed. It's not their problem if you buy so many widgets you can't keep track. eBay, because it is a collection of independent sellers many of whom are small and non-professional (in the making a living from it sense) is a different breed of sales animal than most other online sales merchants. You cannot have the same expectations of Joe Schmoe selling his leftover garage-sale widgets as you do Best Buy. Doing so would be unreasonable.

Also, your "requirement" for white paper for packing slips is still ridiculous.


tlaxson said:   Are you buying a widget, or a packing slip?

If you ask prior to listing end for a packing slip, and seller says they will include it, then cool, you can include that in your post-sale rating. If you ask after listing end, that's no different from asking for any other post-sale modification, and the seller is perfectly within rights to refuse to accommodate your request as long as the widget you receive is the widget that was listed. It's not their problem if you buy so many widgets you can't keep track. eBay, because it is a collection of independent sellers many of whom are small and non-professional (in the making a living from it sense) is a different breed of sales animal than most other online sales merchants. You cannot have the same expectations of Joe Schmoe selling his leftover garage-sale widgets as you do Best Buy. Doing so would be unreasonable.

Also, your "requirement" for white paper for packing slips is still ridiculous.

 


Standard business practice dictates a packing slip/invoice with an item.
Name a web seller that does not include one.
You sit with 10 items and no idea of what the actual eBay item is, who sent it,
and you can bet that seller is right there asking for his feedback....

White is a recommendation, but for some the idea of why is beyond them.
Even s store receipt in other than white is not good for the buyer.
The recent oil and filter offer by O'Reilly comes with a yellow one.
Ever try to make a copy as they suggest for the rebate with colored paper.
eBay and PP did good in their new holds for payments to sellers....


I nearly always* insist on a mix of white and green (NO PINK!) packing peanuts from my sellers, and I ding their feedback if they don't comply.

*on rare occasions I have allowed sellers to substitute shredded newspaper for peanuts, when they plead that they don't use oil based packing materials, BUT ONLY if they use the WSJ which is the only font that I will tolerate.

Of course, I'm an unreasonably angry and vindictive person.


ganda said:   I nearly always* insist on a mix of white and green (NO PINK!) packing peanuts from my sellers, and I ding their feedback if they don't comply.

*on rare occasions I have allowed sellers to substitute shredded newspaper for peanuts, when they plead that they don't use oil based packing materials, BUT ONLY if they use the WSJ which is the only font that I will tolerate.

Of course, I'm an unreasonably angry and vindictive person.


You are comparing apples to oranges......
I get 10 or so items a day, from eBay sellers, is it my job to decipher who sent what?
Of course not.....
And those same sellers are right there asking for feedback....
They "will get it."


Another vote for no.

I'd hate to sell some JITB coupons and have a buyer freak out over not including a packing slip. lol

Besides, what's the packing slip going to say? "Here's whats in the box which you can already see since you opened it". The best way to link a package to a seller is the tracking number on the box.


user0001 said:   Another vote for no.

I'd hate to sell some JITB coupons and have a buyer freak out over not including a packing slip. lol

Besides, what's the packing slip going to say? "Here's whats in the box which you can already see since you opened it". The best way to link a package to a seller is the tracking number on the box.


I have to say your references are obviously from a very uninformed eBay user.


I don't think it's a requirement. I only include them as a seller because it's good to have the recipient's address inside the package in case the label gets damaged.


caterpillar123 said:   I don't think it's a requirement. I only include them as a seller because it's good to have the recipient's address inside the package in case the label gets damaged.


While I do not include it for that reason with my shipments...
I do it because as a buyer I sit here with numerous same type cell phones coming
in on any given day and I will be damned if I should have to take the time to decipher who sent what.
Since I have no idea how many items my buyers get, I do not want them to have the same quandary as I do...
IMO, no ps means a negative....especially since all sellers are asked to include one.
I do not want a printout of the item page.
PP makes it real easy to produce a packing slip.
So does eBay but theirs is far less informative.


Sounds to me like your particular needs and your particular situation are fairly unique and that no reasonable seller is going to anticipate that you would be be receiving identical or near-identical items from ten different eBay sellers each day. If I were you, I'd keep a little note handy on my computer, something like "Please provide me with a packing slip - I purchase and receive up to a dozen similar items from eBay vendors each day and it would help me tremendously to keep track of my purchases if you enclosed a packing slip or at least a note indicating the auction number and your eBay ID. Thank you - I really appreciate it." and then copy and paste it into the note section in the PayPal payment screen. Then, once properly advised of your actual and genuine need for the packing slip, if the seller fails to include the slip, hit them with a neutral. Your practice of giving negative ratings to sellers because they failed to read your mind to know your very specific and unanticipatable needs and failed to heed yet another of eBay's sometimes annoying policies, is objectively unreasonable. If I somehow forgot to include a packing slip with a shipment and the buyer gave me a negative for it, I wouldn't just think that buyer was a jerk, I'd think he was a *(&&*%$&T&! jerk.

I personally include a packing slip, primarily because I can print one out very quickly and easily when I do a shipping label through PayPal and it serves as an address slip inside the box if the shipping label gets torn off. It never would have occurred to me that if I did not include a packing slip, one of my buyers would not be able to figure out that the item inside the box came from me. After all, aren't you getting the seller's name and address on the shipping label? Can't you just scribble the seller's name on a Post-It note, stick it to the item when you pull it out of the box, and if there's a problem, look them up under your "purchased items" tab under "My eBay"?


lousygolfer said:   Sounds to me like your particular needs and your particular situation are fairly unique and that no reasonable seller is going to anticipate that you would be be receiving identical or near-identical items from ten different eBay sellers each day. If I were you, I'd keep a little note handy on my computer, something like "Please provide me with a packing slip - I purchase and receive up to a dozen similar items from eBay vendors each day and it would help me tremendously to keep track of my purchases if you enclosed a packing slip or at least a note indicating the auction number and your eBay ID. Thank you - I really appreciate it." and then copy and paste it into the note section in the PayPal payment screen. Then, once properly advised of your actual and genuine need for the packing slip, if the seller fails to include the slip, hit them with a neutral. Your practice of giving negative ratings to sellers because they failed to read your mind to know your very specific and unanticipatable needs and failed to heed yet another of eBay's sometimes annoying policies, is objectively unreasonable. If I somehow forgot to include a packing slip with a shipment and the buyer gave me a negative for it, I wouldn't just think that buyer was a jerk, I'd think he was a *(&&*%$&T&! jerk.

I personally include a packing slip, primarily because I can print one out very quickly and easily when I do a shipping label through PayPal and it serves as an address slip inside the box if the shipping label gets torn off. It never would have occurred to me that if I did not include a packing slip, one of my buyers would not be able to figure out that the item inside the box came from me. After all, aren't you getting the seller's name and address on the shipping label? Can't you just scribble the seller's name on a Post-It note, stick it to the item when you pull it out of the box, and if there's a problem, look them up under your "purchased items" tab under "My eBay"?

 

RE:
After all, aren't you getting the seller's name and address on the shipping label?

Even if they did match to the eBay location, most of the time it does not, many sellers say item location
in the USA or similar..Return name may be a business or not and again most of the time it does match the PP payment....
But that has nothing to do with what is considered standard business practice.
Nor should i have to back track for info.
A PP packing slip will tell all. eBays' somewhat less.

All payments include a note asking for a packing slip, I see no need to explain why.
I even had one seller eMail me and said..
Tell me what a packing slip is and I will include one.


RE:
if there's a problem, look them up under your "purchased items" tab under "My eBay"?


RE:
After all, aren't you getting the seller's name and address on the shipping label?


Yes, it may or may not match up with any PP info or even eBays.


That will not work......Can't even think of how....
Item heading, yes, not much else.
Same type items will have almost the same item heading.


No offense as this is strictly business, but please give me your eBay ID so I can put you on my ban list....


yesidonoitall said:   Standard business practice dictates a packing slip/invoice with an item.
Name a web seller that does not include one.
On several occasions I've ordered from Amazon to find that there was no packing slip included.


Wreptyle said:   No offense as this is strictly business, but please give me your eBay ID so I can put you on my ban list....


So that can stop a buyer, think again.
When you get more exp as an eBay seller you will know what I mean....


Seriously, what's your eBay ID? We all need to block you NOW!


qube said:   Seriously, what's your eBay ID? We all need to block you NOW!


Many buyers buy with more then one ID,
hence since eBay does not notify a user he is on a blocked list..
Said buyer is free to buy anyway...


YIDNIA, don't you think that if the eBay boardies don't agree with you, and the FWOA posters don't agree with you, perhaps your position may be wrong?

Yes, it does make sound business sense to turn down a sale that could cause harm to future business. Your insistence that sellers follow your ideals of what is "right", contrary to their normal selling practices, and your subsequent punishment in the form of non-positive feedback when sellers do not adhere to your ideals, is a perfect example of this. Your neutrals and negs can cause selling limits, payment holds, and other nondesirable consequences. Frankly were I a seller getting a request like yours I'd block you from bidding not because I do or don't include packing slips, but because your insisting that one be included marks a sale to you as likely more trouble than it's worth.

You still are not free to buy from those who block your known IDs with any others they have not (yet) blocked. The ebay rule is clear: "You can't use another account to buy or bid on an item if you're on a seller's blocked bidder or buyer list." You know this, despite preferring to profess a "wink wink" attitude toward the whole thing.


RE:
You can't use another account to buy or bid on an item if you're on a seller's blocked bidder or buyer list." You know this, despite preferring to profess a "wink wink" attitude toward the whole thing.


Some sellers may block because they find out you are reselling theirs items,
but that is none of their business what is done with their legally sold items.
If I am blocked, I am not told by eBay of such.
So buying under another rotating id will not mean you have an issue.


Once a seller has an address of his buyer, it is very easy to find out if that buyer is reselling the items...
Bought under id A
Sold under id B


yesidonoitall said:   
Standard business practice dictates a packing slip/invoice with an item.
Name a web seller that does not include one.
...<snip>

OK! I can do that. That would be... me.

I don't make a business out of eBay, but I post items for sale from time to time. Making packing slips / invoices would be an extra step - not a huge pain, but just jumping through a hoop that, frankly, I don't care to jump through.

I'm not a "standard" business, so I don't follow "standard business practice". If you want "standard" business, then you would be well advised to buy from a "standard" retailer. I'm definitely voting with those who suggest that they'd like to know your ID so that they can avoid selling to you, because you're simply not worth the hassle.


accumulator said:   yesidonoitall said:   
Standard business practice dictates a packing slip/invoice with an item.
Name a web seller that does not include one.
...<snip>


OK! I can do that. That would be... me.

I don't make a business out of eBay, but I post items for sale from time to time. Making packing slips / invoices would be an extra step - not a huge pain, but just jumping through a hoop that, frankly, I don't care to jump through.

I'm not a "standard" business, so I don't follow "standard business practice". If you want "standard" business, then you would be well advised to buy from a "standard" retailer. I'm definitely voting with those who suggest that they'd like to know your ID so that they can avoid selling to you, because you're simply not worth the hassle.


Well, then I guess this should happen..
eBay.2 for sometimers
And eBay ONE for serious sellers.....

But really, extra steps for a Packing slip......
2 clicks and it is done from the PP payment page.

And we here on FW know paper and ink cost is miniskule if even calculable.
As far as blocking, there is a workaround.


It is hard to believe there is so many 2nd class sellers...
And buyers associated with eBay.....

Here is the cure....
eBay ONE for the good buyers/sellers
eBay.2 for the 2nd class ones.


Your original question was "as a buyer, do you expect a packing slip?". I think it's pretty clear that none of us would demand a seller include one, or rate a sale based on the inclusion/exclusion of one. Many of us do choose to include them, as has been posted, but that's an entirely different question.

Keep in mind that a "good" seller is "good" for a variety of reasons. It would be pretty pathetic to see any buyer rate a seller who delivers a product in as-described or better condition, within the specified turnaround time, with reasonable shipping/handling fees, as other than good just because a piece of paper wasn't in the box. A "missing" piece of paper does not make a seller second-class.

You seem to want eBay to be a place only for a certain kind of seller. You need to take that wish up directly with eBay rather than messing with individual sellers in an attempt to get the change you think should happen one seller at a time. You absolutely cannot impose your desire for that sort of wholesale structural change on small sellers who may be just clearing out their garages of leftover widgets. It's not fair to them as you hurt their chances to make a few bucks with continued sales and sour them on the online sales arena. It's not fair to you as you clearly do not find the type of service you so obviously desire when you shop with these small sellers.


RE:
It's not fair to them


I beg to differ, when a seller is asked for a packing slip, he should provide and it is none of his business why......

As I previously said:
I sit here with 10 or so deliveries a day and just 2 or 3 packing slips,
impossible to decipher who sent what.
Nor should I have to.


yesidonoitall said:   Once a seller has an address of his buyer, it is very easy to find out if that buyer is reselling the items...
Bought under id A
Sold under id B

Isn't it just as easy for you to figure out which seller sent each package?

I have a suggestion: don't open up every package, dump them in a heap, and then dump the shipping packages, sender information and all, in another heap. Open them up one at a time, keep track of each item and its sender. Voila, problem solved. You've already spent as much time on this thread as it would take to keep track of several week's worth of shipments with no packing slips.

And don't just slap negative feedback on people because they failed to read your mind. Be reasonable.


lousygolfer said:   yesidonoitall said:   Once a seller has an address of his buyer, it is very easy to find out if that buyer is reselling the items...
Bought under id A
Sold under id B


Isn't it just as easy for you to figure out which seller sent each package?

I have a suggestion: don't open up every package, dump them in a heap, and then dump the shipping packages, sender information and all, in another heap. Open them up one at a time, keep track of each item and its sender. Voila, problem solved. You've already spent as much time on this thread as it would take to keep track of several week's worth of shipments with no packing slips.

And don't just slap negative feedback on people because they failed to read your mind. Be reasonable.

 

RE:
Open them up one at a time, keep track

I have to say, most silly.
I am the buyer, seller needs to id what he sent.
Period.
I state on the payment NOTES, include a packing slip, no mind reading needed.

Even a paper in the box with seller id could work.
Item number much better.


yesidonoitall said:   As a buyer, do you expect a packing slip with the item?
eBay or other online merchant....
As a buyer, I do not expect a packing slip but I do think it's beneficial to have one included, for a variety of reasons.

As a seller I always include one, very easy to generate off Amz or PPal so why not.


yesidonoitall said:   I have to say, most silly.
I am the buyer, seller needs to id what he sent.
Period.

By emphatically stating "Period" one might assume that you are absolutely, indisputably correct. Have you started drawing any conclusions otherwise by that rather significant crimson-colored bar on your original post?

Your statement reminded me of a group activity in which I was involved a few years back. We had a new guy come to the group, who was originally from someplace in southern Asia. Within a few minutes of the activity beginning, the woman with whom he had been paired got up, told him loudly "F&*k off you a**hole!" and walked away. He called after her "But I am the man! You are the woman. You must obey me!" I told him "Pal, this is America,where everyone is equal, not some primitive Third-World country where men treat women like livestock." We never saw him again. True story.


lousygolfer said:   yesidonoitall said:   I have to say, most silly.
I am the buyer, seller needs to id what he sent.
Period.


By emphatically stating "Period" one might assume that you are absolutely, indisputably correct. Have you started drawing any conclusions otherwise by that rather significant crimson-colored bar on your original post?

Your statement reminded me of a group activity in which I was involved a few years back. We had a new guy come to the group, who was originally from someplace in southern Asia. Within a few minutes of the activity beginning, the woman with whom he had been paired got up, told him loudly "F&*k off you a**hole!" and walked away. He called after her "But I am the man! You are the woman. You must obey me!" I told him "Pal, this is America,where everyone is equal, not some primitive Third-World country where men treat women like livestock." We never saw him again. True story.

here is what I said in full context...
I am the buyer, seller needs to id what he sent.
Period.


If seller id's it, so can I.......
Most buyers such as myself need to id who sent what....
Apparently some could care less if they get what they bought and from who it there is an issue...

If 10 boxes here with cell phones, ok, who do I give feedback to if i d not know I received the item...
On eBay some newbie said, just go to your
purchase history and match up dc numbers, that won't work.


yesidonoitall said:   Most buyers such as myself need to id who sent what....And those type buyers I imagiune are a distinct minority on eBay.On eBay some newbie said, just go to your purchase history and match up dc numbers, that won't work.Why not? yeah, it's more work but you are doing something to match up items and sellers so you can leave the negative feedback, right?


comprx said:   yesidonoitall said:   Most buyers such as myself need to id who sent what....And those type buyers I imagiune are a distinct minority on eBay.On eBay some newbie said, just go to your purchase history and match up dc numbers, that won't work.Why not? yeah, it's more work but you are doing something to match up items and sellers so you can leave the negative feedback, right?


IMO it is a feedback issue.
I try to give seller tips on how to be
Top rated sellers
but most fight it, same on the eBay forums....


yesidonoitall said:   comprx said:   yesidonoitall said:   Most buyers such as myself need to id who sent what....And those type buyers I imagiune are a distinct minority on eBay.On eBay some newbie said, just go to your purchase history and match up dc numbers, that won't work.Why not? yeah, it's more work but you are doing something to match up items and sellers so you can leave the negative feedback, right?


IMO it is a feedback issue.
I try to give seller tips on how to be
Top rated sellers
but most fight it, same on the eBay forums....

If you are not buying from TRS why do you expect TRS services?
I imagine most seller don't care or even don't want to be TRS with all the hassles...

Personal disclosure: I'm a TRS and I send out packing slip with every order. I still find your demand unreasonable!


vcxzfdsa said:   yesidonoitall said:   comprx said:   yesidonoitall said:   Most buyers such as myself need to id who sent what....And those type buyers I imagiune are a distinct minority on eBay.On eBay some newbie said, just go to your purchase history and match up dc numbers, that won't work.Why not? yeah, it's more work but you are doing something to match up items and sellers so you can leave the negative feedback, right?


IMO it is a feedback issue.
I try to give seller tips on how to be
Top rated sellers
but most fight it, same on the eBay forums....


If you are not buying from TRS why do you expect TRS services?
I imagine most seller don't care or even don't want to be TRS with all the hassles...

Personal disclosure: I'm a TRS and I send out packing slip with every order. I still find your demand unreasonable!

 

So be it, some sellers will just stay at the bottom
when it takes really nothing to be elevated.
All of us here know, paper can be free and at the most/best real cheap.
Same for ink.
Even a printer is real cheap.
Seems many eBay seller do not know how to buy...
TRS gets you 20% off of FVF's......Thats a lot of money....


We need colebert's opinion on this



Standard business practice dictates a packing slip/invoice with an item.


eBay sellers are not a 'standard business'. They are some schmoe selling their crap to you.


Don't see why not...


Treefarn said:   
Standard business practice dictates a packing slip/invoice with an item.



eBay sellers are not a 'standard business'. They are some schmoe selling their crap to you.

And half the time Amazon doesn't include a packing slip. Heck the deal on a printer I got from Newegg didn't include a packing slip - they only e-mailed one.


Skipping 98 Messages...

yesidonoitall said:   yesidonoitall said:   pieTime said:   Shop Airlines always requests a packing slip after they purchase item.. they want you to go to their website and enter details about the shipment and want the seller to write the eBay item # somewhere on the package... I do it all, except for the packing slip.. printer ink is not cheap my friend, and I'm eco-friendly and won't waste paper when e-commerce allows for emailed packing slips..

For me, what would an eMail packing slip do.......
I sit here with 10 boxes of all the same item.
Who sent what?

What is the cost of ink for one packing slip?
What is the cost for 1 piece of paper?



I am one of the best sellers on eBay,
buyers get same day or nest day shipment, all get a packing slip.......

that's not what at least three of your customers think. there are tens of thousands of sellers who wouldn't sell used laptops as new and especially wouldn't take a negative or neutral feedback over $20-$30. apparently none of your buyers were kind enough to thank you for including packing slips, either.




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