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Count26
- Senior Member - 2K
rated:
posted: May. 8, 2008 @ 11:54p 
I ran into another problem recently. I shipped Fedex ground to canada and I marked the item as a gift. Now fedex has sent a bill for customs of $26 because they couldnt collect from the receiver? I thought the receiver was responsible for the fees? |
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tlaxson
- Senior Member - 7K
rated:
posted: May. 9, 2008 @ 12:11a
from the OP said:Customs broker fees:
All of the major carriers charge a fee to the buyer to get packages through customs. Rates vary by country.
...
Cautions:
1. FedEx will attempt to collect from the buyer, but will release the package to the buyer without being paid the broker fee. If that happens, they can and will go after the shipper (you) to get that fee. |
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Count26
- Senior Member - 2K
rated:
posted: May. 9, 2008 @ 12:18a
tlaxson said:from the OP said:Customs broker fees:
All of the major carriers charge a fee to the buyer to get packages through customs. Rates vary by country.
...
Cautions:
1. FedEx will attempt to collect from the buyer, but will release the package to the buyer without being paid the broker fee. If that happens, they can and will go after the shipper (you) to get that fee. thanks for the quick response TL. i did advised the buyer of these additonal charges but I didnt realize fedex would release the package without collecting. do i have any recourse? |
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tlaxson
- Senior Member - 7K
rated:
posted: May. 9, 2008 @ 12:21a
You can fight Fedex on it, of course. They may allow a one-time courtesy reversal. But, I'd bet buried in the shipment paperwork is a notice that you get to pay it if the buyer doesn't. |
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DBTZ
- Senior Member - 2K
rated:
posted: Aug. 6, 2008 @ 3:18p
HI I wonder if this was covered, $500 international item to Latvia.. unconfirmed... all i need is a signature and tracking to be covered under the SPP??Im concerned because the buyer is a zero FB. Thanks in advance for any imput |
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tlaxson
- Senior Member - 7K
rated:
posted: Aug. 6, 2008 @ 7:06p
Dbtz, do you have expanded SPP? If so, no, you have zero coverage sending to Latvia. Your coverage is limited to shipments to United States, canada, and the U.K. Please go read the PayPal FAQ for additional info on SPP coverage. |
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DBTZ
- Senior Member - 2K
rated:
posted: Aug. 6, 2008 @ 8:58p
i am assuming i do since i am a powerseller. how do i know, i dont see it on paypal? |
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tlaxson
- Senior Member - 7K
rated:
posted: Aug. 7, 2008 @ 12:17a
ESPP info including how to tell if enrolled/eligible to enroll. |
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DBTZ
- Senior Member - 2K
rated:
posted: Aug. 7, 2008 @ 8:13a
OK I see I am enrolled, so then I guess I am covered for this purchase as long as I do signature required, right?
Thanks TLAXSON you're the best! |
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Hypersion
- Senior Member - 1K
rated:
posted: Aug. 7, 2008 @ 10:49a
DBTZ said:OK I see I am enrolled, so then I guess I am covered for this purchase as long as I do signature required, right?
Thanks TLAXSON you're the best! You will have to ship DHL/fedex/UPS in order to get online viewable signature. |
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DBTZ
- Senior Member - 2K
rated:
posted: Aug. 7, 2008 @ 12:45p
i didnt know that thanks!
they r so much more exoensive though |
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cughre
- Addicted Member
rated:
posted: Sep. 9, 2008 @ 10:56a
Has anyone received delivery confirmation through Priority? I usually send via Flat Rate Envelope so don't get tracking. But I have a package that I would like to get tracking on. Also, does the FRE on Express Mail offer tracking? |
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Hypersion
- Senior Member - 1K
rated:
posted: Sep. 9, 2008 @ 10:59a
cughre said:Has anyone received delivery confirmation through Priority? I usually send via Flat Rate Envelope so don't get tracking. But I have a package that I would like to get tracking on.
Also, does the FRE on Express Mail offer tracking? Yes, but FRE doesn't track when shipping International Priority. I don't know about express. |
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vcxzfdsa
- Thrifty Member
rated:
posted: Sep. 9, 2008 @ 12:35p
cughre said:Has anyone received delivery confirmation through Priority? I usually send via Flat Rate Envelope so don't get tracking. But I have a package that I would like to get tracking on.
Also, does the FRE on Express Mail offer tracking? I ship a lot of International Priority FRE too. You don't get tracking to most places except
France - got 2/2 delivery confirmations
Germany - 2/2 Don't know about Express Envelope... |
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cughre
- Addicted Member
rated:
posted: Sep. 9, 2008 @ 12:49p
vcxzfdsa said:I ship a lot of International Priority FRE too. You don't get tracking to most places except
France - got 2/2 delivery confirmations
Germany - 2/2
Don't know about Express Envelope... Do you know about Canada? |
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vcxzfdsa
- Thrifty Member
rated:
posted: Sep. 9, 2008 @ 1:02p
cughre said:vcxzfdsa said:I ship a lot of International Priority FRE too. You don't get tracking to most places except
France - got 2/2 delivery confirmations
Germany - 2/2
Don't know about Express Envelope...
Do you know about Canada? No confirmation for FRE to Canada (0/20+), UK (0/10+), Australia (0/20+), Sweden (0/10+) |
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tlaxson
- Senior Member - 7K
rated:
posted: Sep. 9, 2008 @ 4:15p
Priority FREs should not ordinarily be tracked. You might get lucky, but ... Express FREs should be tracked always. Tracking is a part of the Express service. |
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cughre
- Addicted Member
rated:
posted: Sep. 9, 2008 @ 5:14p
tlaxson said:Priority FREs should not ordinarily be tracked. You might get lucky, but ... Express FREs should be tracked always. Tracking is a part of the Express service. What about just regular International Priority Mail Packages (not FREs)? Will those be tracked? |
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tlaxson
- Senior Member - 7K
rated:
posted: Sep. 9, 2008 @ 5:22p
Standard international priority (not flat rate envelopes) is tracked to most destinations. |
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