I purchased a new camera on eBay yesterday. Today I had an email from the seller wanting me to call and confirm my purchase. I did and they tried to up sell me on some things that I denied. Then they said it would take 2-3 days to process my order before it shipped.
Is this a normal practice for bigger sellers on eBay?
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does the seller id resemble any of the NYC camera mail order houses? it is their common practice but it looks better on eBay - if you order on their website and call to "confirm", and refuse to buy the overprice accessories they would tell you it takes 3 - 6 months to ship out the camera.
I believe it is allowed. The part saying you MUST call to confirm is BS though. They can get your contact info and call you to confirm if it's a big deal to them.
Allowed to confirm, yes. Allowed to upsell, no. That's fee avoidance. Since eBay has no knowledge of it, however, not much that can or will be done. You always have the option to leave appropriate feedback.
Just report it to eBay. They will do nothing, but if enough people report it - they'll eventually NARU.
I agree, it sounds like the camera / electronics vendors from NY - they sell gray market, or sell an item w/o a battery and charge you 500% more than retail on the battery.
I had this problem with an eBay vendor that claimed to be in Florida but was actually in Brooklyn. They eventually got kicked off of eBay anyway.
Realistically, you're never getting your camera from these guys. They'll just keep dragging out the order and eventually cancel it. I would file for Not Received right away to force them to provide a tracking number.
They tried to up sell me but they didn't try and rip me off that badly. There auction claimed it was a US model and it came with a bunch of other accessories. It also claimed it was brand new and sealed. When I called they said the extra battery they were offering was better then the one that it came with. They also only wanted $50 for the battery. Which is expensive for a battery but no more more of a rip off then best buy.
Plus they have 14000 feedback with 99% positive.
89.9% once I leave my feedback
Ill be mad if they don't ship it. I paid with paypal so im not worried about losing the money. But I used my 10% eBay coupon on it.
Skulles said:dcg9381 said:Go to help -> contact eBay.
Thanks, I found the link. The package is supposed to be arriving on Monday. But I am pretty sure its going to end up being a gray market camera.
Most of what FWers sell is gray market. Gray Market
A grey market or gray market is the trade of a commodity through distribution channels which, while legal, are unofficial, unauthorized, or unintended by the original manufacturer
A grey market or gray market is the trade of a commodity through distribution channels which, while legal, are unofficial, unauthorized, or unintended by the original manufacturer
That is true however on the auction listing it said in big letters Not Gray Market, comes with manufacturers warranty and we are an authorized dealer.
If it did not say that then I wouldn't hold it against them if they ship me a gray market item.
But if they lied on there listing then I want to do everything I can to get them in trouble.
A grey market or gray market is the trade of a commodity through distribution channels which, while legal, are unofficial, unauthorized, or unintended by the original manufacturer
That is true however on the auction listing it said in big letters Not Gray Market, comes with manufacturers warranty and we are an authorized dealer.
If it did not say that then I wouldn't hold it against them if they ship me a gray market item.
But if they lied on there listing then I want to do everything I can to get them in trouble.
When you get it call the manufactur to confirm its real
qube said:johnstexas said:Most of what FWers sell is gray market. Gray Market
Citation needed.
Perhaps I shouldn't have worded it that way. What I should have said is that many FWers buy things on sale, clearance or discounted after rebate from retailers and resell them on eBay and this is gray market because not part of the "authorized" distribution channels. Most people who post on FW about reselling retail products don't indicate they get them from an authorized distributor or the manufacturer, but more often that they are reselling Dells, reselling items without UPCs, or reselling other things bought from a retailer.
Most authorized dealers wouldn't bother going to FW as this is a site for posting deals intended for end users, not deals officially intended for resale.
johnstexas said:Perhaps I shouldn't have worded it that way. What I should have said is that many FWers buy things on sale, clearance or discounted after rebate from retailers and resell them on eBay and this is gray market because not part of the "authorized" distribution channels. Most people who post on FW about reselling retail products don't indicate they get them from an authorized distributor or the manufacturer, but more often that they are reselling Dells, reselling items without UPCs, or reselling other things bought from a retailer.
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