For the past couple of weeks, I've been trying to order supplies and every time I log in after adding the items to the cart I get an error that states:
The command cannot be completed because the parameter "URL" was not specified.
I then thought maybe I'll try signing up a new account, yet when I click the "Sign Up" link, it just reloads the page. Therefore, I can't log in with my current account, and can't sign up a new one. I've tried different computers (home and work) and IE8 and FF, with no luck. Can anyone else log in? I can't imaging that USPS wouldn't notice customers being unable to order supplies for multiple weeks.
Users like you can add images, links and other relevant information about this topic.
posted: Sep. 2, 2009 @ 3:47a
applepielicious
Shopaholic Member
posted: Sep. 2, 2009 @ 12:52p
I just ordered some boxes and it worked great. I used Firefox. Clear your cookies and try again. Maybe you can call them and order?
davef139
Senior Member - 3K
posted: Sep. 2, 2009 @ 5:38p
I just submitted an order for some FRB like 10min ago and got a confirm email already.
JTKirk
New Member
posted: Sep. 3, 2009 @ 1:12a
Yes, I am having the same problem with no way to work around it. I sent customer service an e-mail with the error message and they said that they are aware of the issue and suggested that I order by phone 1-800-STAMP-24.
davef139
Senior Member - 3K
posted: Sep. 5, 2009 @ 4:44p
davef139 said: I just submitted an order for some FRB like 10min ago and got a confirm email already.
Just got my boxes today even.. 2day service not bad at all although im 2day UPS Ground service from Indianapolis
umdaman
New Member
posted: Sep. 8, 2009 @ 10:18a
Your not the only one! I've also been having this same problem for the past couple weeks. Tried different computers, IE7, IE8, Firefox, all have the same results! I have just emailed USPS. Maybe they will fix it. Unreal that this has been going on for several weeks now.
airtommy said: I ordered supplies a few days ago and got them today. What browser are you using that worked?
love2shop2
Senior Member - 1K
posted: Sep. 15, 2009 @ 9:33p
I'm sad because they no longer offer the small boxes. I could drive up to the post office on a Sunday and drop that puppy in. The next size doesn't fit. Dang.
rocker86 said: What browser are you using that worked? I'm not sure if it was Safari or Firefox.
davef139
Senior Member - 3K
posted: Sep. 16, 2009 @ 4:26p
love2shop2 said: I'm sad because they no longer offer the small boxes. I could drive up to the post office on a Sunday and drop that puppy in. The next size doesn't fit. Dang.
What small boxes do you speak of? I haven't noticed any changes.
applepielicious
Shopaholic Member
posted: Sep. 16, 2009 @ 4:56p
Anyone seen those 5 x 5 x 5 Priority boxes before? I'm wondering when they'll have it available online. Also I'm not very fond of those Flat Rate boxes, they're all very thin. Wish they would make them thicker like those regular Priority boxes.
love2shop2
Senior Member - 1K
posted: Sep. 16, 2009 @ 5:13p
PRIORITY MAIL mailing boxes 0-1096S. (They were a smaller version of the Large Video Box 1096L.)
davef139
Senior Member - 3K
posted: Sep. 16, 2009 @ 6:42p
love2shop2 said: PRIORITY MAIL mailing boxes 0-1096S. (They were a smaller version of the Large Video Box 1096L.)
They are now small flat rate box.
love2shop2
Senior Member - 1K
posted: Sep. 16, 2009 @ 6:54p
Wow you can fit a lot of stuff in that box for a flat rate. LOL
Well, I guess I should check to see how much it is. If it's $4.90 then that will work!
love2shop2
Senior Member - 1K
posted: Sep. 16, 2009 @ 6:57p
It is! Oh I'm so glad I said something on this thread then! I'll order them! Thanks Dave!!!
I used to use those small O-1096S boxes too, and has now switched to the small flat rate box. But they are a little thinner so they are not as strong as before...
umdaman
New Member
posted: Sep. 21, 2009 @ 12:27p
I have tried all browsers. All get the same error. So it must be something up with USPS. I still have yet to be able to order supplies online. They mine as well just shut that part of their website down. Been over a month now.
airtommy said: rocker86 said: What browser are you using that worked? I'm not sure if it was Safari or Firefox.
toddinsb
New Member
posted: Sep. 23, 2009 @ 4:10p
I figured out a fix. If you can sign in to USPS from the link on the main page and then click the link on the next page for 'Edit your Profile' Make sure all the required fields are filled in. By filling in the phone number for my account I was able to make purchases without problems.
toddinsb said: I figured out a fix. If you can sign in to USPS from the link on the main page and then click the link on the next page for 'Edit your Profile' Make sure all the required fields are filled in. By filling in the phone number for my account I was able to make purchases without problems. Thanks! I just successfully put an order through using your fix.
mikesmithfl
New Member
posted: Oct. 16, 2009 @ 6:10p
Hey toddinsb, thanks mucho...
That worked for me. u-da-man
ktsi
New Member
posted: Oct. 22, 2009 @ 8:17p
Yep! Adding my phone number FIXED THE PROBLEM! Thanks so much for sharing that. Too bad the USPS couldn't have shared that little tip with me over the last few weeks.
Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.
Members of our community may attach files to a post in accordance with the User Agreement. FatWallet is not responsible for the content, accuracy, completeness or validity of any information contained in any attached file. Files have *not* been scanned for viruses. Be especially wary of Excel files which may contain malicious content.
