I am an occasional eBay seller with a perfect feedback record. But since the first part of November all my sales have between a 20-30 day hold on the funds.
I contacted paypal and they said it was a new eBay policy to help things go smoother between buyers and sellers.
So, instead of getting my money immediately, I have to wait up to 30 days for it to have the "hold" removed and then wait 7 to 10 days to have the money transferred to my bank account.
Another example of something strange. Last monday I did a partial refund to a customer because he wasn't really happy with his purchase. He actually wasn't happy with the price he paid, he saw that he had paid way more than he should have. I thought he did too, so I agreed to give him back part of his money as a partial refund. They put a 25 day hold on his refund.! But they pulled the money out of my account immediately. That is just plan wrong!
If this is how eBay and paypal are going to start doing things? I can see them going in the toilet real quick.
If this is the new norm, then I will most likely cancel both accounts for good. It's not worth the hassle.
paypal check your credit score and put restrictions based on credit profile.
Also restrictions are placed on high risk categories irrespective of sellers reputation.
Usually the hold time is 21 days or until buyer leave a posiive feedback.
Amazon checkout also has a similar reserve system to reduce loses to prevent sellers from cleaning their account and vanishing and not delivering products.
The hold is removed once you achieve a certain no of feedback or become a regular seller.
Mine limit was removed once I achieved a feedback score of greater than 100.
I take it your FB isn't above 100? Once you get above that and meet a few other simple requirements, no more holds.
vaylon
Senior Member - 1K
posted: Nov. 23, 2009 @ 3:26p
My feedback is 169 and I have been registered since 1998.My feedback use to be much higher when I was active, but over the past couple of years my feedbacks have been vanishing because the buyers leave. This isn't the normal stuff they do to risky sellers. In all my years, I have only opened 1 dispute with a seller and he won. I have never had a dispute against me and my credit score is 788. Like I said, paypal blamed it on new eBay policy. Whatever that means. Speaking to a few other eBay customers on another forum, they too have had the "holds placed on most of their sells this month. But others have everything working like normal. May try and sell something this week and see what happens. If they do, then I will shut the whole thing down.
parquedematthew said: I take it your FB isn't above 100? Once you get above that and meet a few other simple requirements, no more holds. No. PayPal is also putting holds on million dollar sellers. No one is safe.
Log into your PayPal account and go to the Profile page. If you see a link called “Unauthorized payment protection” in the Selling Preferences column, then you are eligible. Click that link to view your enrollment status. If you are not enrolled, then click the “Enroll” button.
if you haven't already, try calling them, it prob won't speed things up but you never know. good luck
when that was going around, you could ship, get a signature delivered and positive feedback received and they still were holding your funds for no reason.
vaylon
Senior Member - 1K
posted: Nov. 28, 2009 @ 6:38p
Apparently I'm not enrolled in it. because it doesn't even show up. Thanks.
You, the customer, are entitled to a refund of the money to be transmitted as a result of this agreement if PayPal does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you.
If your instructions as to when the money shall be forwarded or transmitted are not complied with, and the money has not yet been forwarded or transmitted, you have a right to a refund of your money.
If you want a refund, you must mail or deliver your written request to PayPal at P.O. Box 45950, Omaha, NE 68145-0950. If you do not receive your refund, you may be entitled to your money back plus a penalty of up to $1,000.00 USD and attorney's fees pursuant to Section 1810.5 of the California Financial Code.
vaylon
Senior Member - 1K
posted: Nov. 30, 2009 @ 12:46p
I think they bypass this one because they do forward the money, but the holds are placed on the incoming side of the transaction.
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