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ripped by ebay again Archived From: Online Auctions

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stung by yet another eBay thief
i bought a game advertised as"NEW" mainly just for the
registration code so i could play online. delivered today the box has obviously been cut at the bottom seal and taped closed.

the problem is it seems OK with eBay that people exploit the weakness in their policy that loses customers $16 (10+6) if they dont bother returning it since it still by default costs them $12 (10+6+6-10) to return it since they dont get refund on shipping and have to pay additional shipping to return it for the $10.

sellers on eBay aware of that weakness just exploit it over and over again.

Quick Summary is created and edited by users like you... Add FAQ's, Links and other Relevant Information by clicking the edit button in the lower right hand corner of this message.

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You do get a refund of the shipping.

Filing a SNAD and shipping the game back first class should cost you 2-3$

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Email politely the seller saying that the item is not as described. Inform him that you will be returning the item at his own cost and be refunded the full amount including shipping. Tell him further that if he won't agree, you have the option to file mail fraud complaint thru your local post office. Again, politely.

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It sounds like the item is new but the seller filed for a rebate. Does the item description state that the UPC code was sent in for a rebate?

When you tried the registration code online, did it work?

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Remember, there is a huge difference between "NEW" and "Factory Sealed". I list a software one time as "New", but I opened them to get the UPC to do the rebate (like anxman69 states). It's still "NEW". If the registration code works, then you really have no case. NEW != Factory Sealed.

With all that said though, I also stated in the auction that the UPC has been removed. He should've done the same thing if the UPC is missing.

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anxman69 said:It sounds like the item is new but the seller filed for a rebate. Does the item description state that the UPC code was sent in for a rebate?

When you tried the registration code online, did it work?


No, sounds like the seller opened the box and got the registration code and retaped the box hoping the buyer would be an idiot. Neg the seller, file SNAD, and do a charge back.

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anxman69 said:It sounds like the item is new but the seller filed for a rebate. Does the item description state that the UPC code was sent in for a rebate?

When you tried the registration code online, did it work?


If it was taped closed, I doubt that a rebate was filed for. All that would require is the UPC, which does not entail opening up the box.

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Wreptyle said:Remember, there is a huge difference between "NEW" and "Factory Sealed". I list a software one time as "New", but I opened them to get the UPC to do the rebate (like anxman69 states). It's still "NEW". If the registration code works, then you really have no case. NEW != Factory Sealed.

With all that said though, I also stated in the auction that the UPC has been removed. He should've done the same thing if the UPC is missing.

I'm sorry, but you are treading a fine line between shady and dishonest.

Essentially what you are saying is that all factory sealed items are new but all new items are factory sealed, which is true in some cases (like the Wii, which aren't factory sealed to begin with) but "new" does imply a variety of things, including the fact that the box hasn't been hacked to bits. Would you call a car that's missing a door "new?"

I don't care if the software has never been used, but if I purchase something "new" and and the UPC is missing, you can bet I'm filling a SNAD.

Edit: You didn't get ripped by eBay, you got ripped by a bad seller. There's a big difference and the bad seller has nothing to do with eBay at all.

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madcowdisease said:
I'm sorry, but you are treading a fine line between shady and dishonest.

Essentially what you are saying is that all factory sealed items are new but all new items are factory sealed, which is true in some cases (like the Wii, which aren't factory sealed to begin with) but "new" does imply a variety of things, including the fact that the box hasn't been hacked to bits. Would you call a car that's missing a door "new?"

I don't care if the software has never been used, but if I purchase something "new" and and the UPC is missing, you can bet I'm filling a SNAD.

Edit: You didn't get ripped by eBay, you got ripped by a bad seller. There's a big difference and the bad seller has nothing to do with eBay at all.

I strongly disagree, but to each his own. Do you call a car "USED" if it had 15 miles on it because the dealer had to move it around? Also, I did state that if the UPC is removed, the auction should state it. But I have no qualms about stating that a software is "NEW" even if the box is distressed...as long as I disclose it.

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madcowdisease said:Wreptyle said:Remember, there is a huge difference between "NEW" and "Factory Sealed". I list a software one time as "New", but I opened them to get the UPC to do the rebate (like anxman69 states). It's still "NEW". If the registration code works, then you really have no case. NEW != Factory Sealed.

With all that said though, I also stated in the auction that the UPC has been removed. He should've done the same thing if the UPC is missing.


I'm sorry, but you are treading a fine line between shady and dishonest.

Essentially what you are saying is that all factory sealed items are new but all new items are factory sealed, which is true in some cases (like the Wii, which aren't factory sealed to begin with) but "new" does imply a variety of things, including the fact that the box hasn't been hacked to bits. Would you call a car that's missing a door "new?"

I don't care if the software has never been used, but if I purchase something "new" and and the UPC is missing, you can bet I'm filling a SNAD.

Edit: You didn't get ripped by eBay, you got ripped by a bad seller. There's a big difference and the bad seller has nothing to do with eBay at all.

There is no treading whatsoever with what they are doing. The item is NEW and they put that the UPC has been removed in the auction. I do that all the time and have NEVER had a problem. The item is NEW. Your logic is flawed in that NEW requires a package at all. It does not. Just like Wreptyle posted, NEW != Factory Sealed. Tons of items are sold as NEW and don't even include the original packaging. As long as the auction states this, there are ZERO ISSUES.

Your car missing the door comparison is HORRIBLE!!! If the package is not a function part of item, then it is not required for the item to be listed as NEW.

Lastly, if you do buy something listed as "new" and the listing said the UPC was missing and you filed a SNAD because of it, you are a royal idiot.

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Lol, arguing semantics about "NEW" vs "FACTORY SEALED"? It's no wonder a large number of people are leery about buying on eBay.

IMO, It is best to "think like a major internet retailer" when deciding what wording fits. For Example: If you purchased a "NEW" item from Amazon.com what would you do if the UPC code (or entire packaging) was missing? I'm willing to bet you would not accept it as "NEW"...

However, I fully agree that stating "NEW, but Missing UPC" in an eBay auction is perfectly acceptable, because you stated it clearly on the auction. But anything else is clearly dishonest.

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The op said that he bought htis game for the registration code so that he could play online. sumduude can you please confirm that the code doesn't work?

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anxman69 said:sumduude can you please confirm that the code doesn't work?
Good question. Until he replies, there's no point in discussing this any more.

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Cut the box . . . and disclose this condition in the listing, you're honest.
Cut the box . . . and do not disclose this condition in the listing, and you richly deserve the full burden of the loss that will, I guarantee you, be your lesson in deciding for any Buyer what constitutes "New."

I had this happen to me on a 'zon Marketplace purchase and the Seller lost 100% of his investment in product and shipping.
OP, expect eBay to respond likewise, and be grateful.
I've got no sympathy for Sellers like this. None.

TYTBUDGET

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paypal granted me the full refund after i returned the item under the not as described claim.

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its not that the code does or does not work..
it is my account number.
period.

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Bmr4life said:Lastly, if you do buy something listed as "new" and the listing said the UPC was missing and you filed a SNAD because of it, you are a royal idiot.Disagree completely. I bet a substantial percentage of the buyers on eBay don't know what a UPC is. Simply because you do, doesn't mean they do. The attitude of "if you don't know what I already know about my listings, you are an idiot" is probably a large part of the reason for these new changes.

And I assume they would win that SNAD. Whether they should win it, that's another question.

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sumduude said:its not that the code does or does not work..
it is my account number.
period.

Can someone please clarify this post for me? I don't understand what the op meant.

I could be mis-reading this ... but it actually sounds like the op may have stole the registration code from the Seller.

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