rated:
posted: Oct. 6, 2008 @ 9:06p
secstate said:Do you have kids/teenagers that use any computer you have accessed your account from. They will install anything and everything. The bad guy/gals change their malware so quickly these days that AV is increasingly ineffective. I work in incident response and frequently upload stuff I know is bad to www.virustotal.com which scans malware with 35 AV products. I is not unusual for less than 6 AV products to detect a particular piece of malware.
That is a good question. I recently cleaned up my nieces' laptop, which was a mess with all kinds of problems. I installed Systemsuite 8, SpywareBlaster, Adaware, and Malwarebytes. I found coolwebsearch, bonzi buddy, and a host of keyloggers, malware, spyware, adware, etc. I installed SpwareBlaster, and configured it to reject downloads from know websites; so my niece could not install coolwebsearch, bonzi buddy and other programs. You can even customize the list and add websites you don't want anybody downloading from. It is freeware and can be found at Cnet's download.com. As Stoned suggested, you could have had a keylogger installed.
Hopefully PP will come through, but in the meantime, I would do what secstate suggests, and scan that computer! You may need to change your log-in information on all secure sites you visit. I have never heard of a situation such as yours, it seems they would need more than just log-in info to add a bank account. It never ceases to amaze me what the thieves and scammers get away with nowadays. 
Message edited by: SweetClover on 2008-10-06 21:07:45 CDT