I bought my wedding ring from Jared's Galleria of Jewelry in Washington State. It had three princess cut diamonds set into it, with all of them next to each other. This is a mens ring by the way, so they are set down into a grove of the ring so they are flush with the band.

The first time the diamond fell out 1 week after getting my required 6 month inspection to keep my warranty to cover these sorts of things. Took about 3 weeks to get it fixed, and it didn't look that good.

Now 5 months after getting the ring fixed the diamond that they put in fell out. I took it in on May 23rd and at first they said 3 weeks to send it to main repair center. The 3 weeks passed and no word back, called them and they said it had to be returned to vendor. Doing this they said they do not expect it back until the beginning of August. I asked to get a full refund, they said no.

So now i am weighing my options.

Do i:
Wait to get ring back and hope it doesn't happen again?
Go in ask to get a different ring and forgot about the original one?
Tell them i want a full refund in a demand letter, if not i will go to small claims court?

Anyone have similar type of experience or any ideas.

Also i do not recommend Jareds to anyone after these experiences.

I should note that i wear the ring to work and out at night or on the weekends. It usually comes off when i get home and i don't wear it when i work out or do any work that will get my hands dirty. I probably wear it an average of 10-12 hours a day.

thanks. I'm in for some free princess diamonds.

Do you have a brother?

dmlavigne1 said:I was wondering if someone could help me hook up my HD TV and stereo. I know that this is a finance forum but see I paid money (relates to finance) for the system and need to have it hooked up.....
[serious]If you want help in FWF, post pics.[/serious]

edit for clarification

It's a sign that you shouldn't be married.

Maybe a credit card dispute if you paid by credit card.
Since you are having such a fun time with Jared I would also file a complaint to the BBB and maybe the AG.
Anyways the August eta is ridiculous.

chocula said:he shouldn't have gone to Jareds.

Classic. I came in here just to say that.

Think of it this way, you got two three week vacations from your chain. With no ring on, you can not only read the menu, you can order from it too.

Trikat said:Maybe a credit card dispute if you paid by credit card.
Since you are having such a fun time with Jared I would also file a complaint to the BBB and maybe the AG.
Anyways the August eta is ridiculous.

I did buy it on an AMEX, i will give them a call maybe.

And for the rest of the bung holes. Thanks for being so helpful.

You must be in the construction business...

Shouldn't have gone to Jared. Go to Zales!