I was one of the lucky many to get in on Dell's deal for the Logitech Harmony 880 today. For those interested the deal was: $249 - $120 (coupon) - $25 (coupon) - 2% DPA - 3% FatCash - $50 MIR + Tax = ~$50. Note: a $10 paypal coupon could have also been used.
The issue related to this deal is that the rebate does not specify a store and was supposed to be for Tivo subscribers. People have called to verify that they will honor the rebate and it seems positive so far. This thread will track our progress.
Tracking: 04/14/06: Rebate mailed 04/28/06: Received submission and it is being processed 09/05/06: Check received
In case they pull any b.s. on us, we'll be better off by banding together.
kleptozombie
Member
posted: Apr. 10, 2006 @ 12:24p
I had read on other forums that people had called the rebate compay about the Tivo rebate form (that has no written vendor restrictions on it) and they were told that they would not honor purchases made from Dell. Does anyone know about this?
I used to always print an invoice from D e l l's web page ("Order History") and then copy the packing slip onto the back of that. But now when I click on the order # for an invoice it is asking me for a user ID and password and it doesn't accept my normal userid/password.
kennethr
New Member
posted: Apr. 10, 2006 @ 7:10p
I had the same problem. Just email customer support with your order number and customer number and within a day or so they'll email you your receipt as a pdf file.
kleptozombie said: I had read on other forums that people had called the rebate compay about the Tivo rebate form (that has no written vendor restrictions on it) and they were told that they would not honor purchases made from Dell. Does anyone know about this?
The only issue per the terms should be if Logitech has contributed to the $120 coupon. I don't know how to qualify that other than to ask Dell.
kennethr said: I had the same problem. Just email customer support with your order number and customer number and within a day or so they'll email you your receipt as a pdf file.
I just hoped on the Dell Chat page (use IE, it doesnt seem to like Firefox) and asked a CSR to get me a copy in PDF. She had it emailed to me in a couple minutes. The PDF says "Order Acknowledgement" not "Receipt" but i think it should work just fine.
Everyone remember to send in their rebates? TODAY is the last day to postmark!
dhoward
New Member
posted: Apr. 25, 2006 @ 4:48p
Does anyone know if its better to send in the packing slip or a printout of the invoice? The packing slip doesn't have the price, but also doesn't mention the use of the coupon. Any suggestions?
My rebate has gone "missing" on the rebate status website. Looks pretty shaddy because on 4/28 it said "Received submission and it is being processed". I submitted an inquiry.
BrycePGH said: My rebate has gone "missing" on the rebate status website. Looks pretty shaddy because on 4/28 it said "Received submission and it is being processed". I submitted an inquiry.
After my email, i got this response:
Dear Logitech Consumer:
In response to your recent inquiry regarding the status of your rebate, our records indicate a valid rebate is currently in the final stages of processing. A check will be issued and mailed to you upon completion of processing. We thank you in advance for your patience.
REBATE AMOUNT: $50.00
Your rebate was entered successfully on 04/25/06. Please allow 8-12 weeks for processing from this date. Your ESTIMATED mail date is 06/08/06.
If you have any more questions or concerns, please contact us via e-mail at your convenience and we will be happy to assist you. To respond, please select "Reply" in your e-mail software, and be sure that the past e-mail is included in this reply. If your e-mail client automatically deletes prior e-mail thread information, it will cause a delay while we look up your support history.
Please feel free to view the status of your rebate on our website.
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