I bought a phone set by American Telecom from Office Depot during the black Friday. I sent the required information for rebate at the end of last November. In January I received a postcard telling me that I did not send UPC code. I realized my mistake and sent it immediately. Several weeks later, I received $10 rebate but another $20 rebate never came to my mail. I called web-rebates which is handling rebate and the representatives kept telling me that they are checking on something although everything is in order. At the time I felt something is not right. But I never had any second thought. I kept calling back once a while was always told that they received all the information needed for rebate and the check should be on the way. Three weeks ago, I called again because I never got check and the representative seemed so positive and told me that I should receive the check in three weeks. And if I do not receive it, I should call back in three weeks. So I waited another three week because no check show up. To my surprise, the phone line is not connected to anyone anymore because the rebate offer is expired. Now I realized that they never intended to send me the rebate. What else can I think?!
The similar experience also happened to my request for KWORLD rebate. This rebate is handled by KWORLD REBATE CENTER with no telephone contact. I sent e-mail to the address from the form after 12 weeks not receiving the rebate check. I sent e-mail back immediately and asked for more information. I e-mailed all the information back and never heard from them again.
