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Official HP 1018 rebate tracking thread Archived From: Rebate Tracking

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i had both the s096 El Paso TX form and the #2502 Norwood MN form. Since my copy of the s096 had the wrong valid dates I sent in the MN one. So am i SOL for this offer? My rebate hasn't shown up in the system yet. Bought from Amazon, don't think they were advertising with the rebate.

edit:
sent my form in very beginning of july


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Just checked web-rebates.com and my rebate shows up:

Offer Information
Manufacturer: Hewlett-Packard - IPG Commercial
Offer Number: 2502
Description: LaserJet 1018 $64.50 MIR (50% off)
Offer Date Range:

Customer Information
Entry Method: Mail In
Tracking ID: XXXX-XXXX-XXXX
Full Name: XXXX
City, State, Postal Code: XXXX
Paid Amount: $64.50
Error(s): None.


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Which rebate is valid, the El Paso or Norwood, MN rebate, if it shows up at web-rebates?

I purchased the HP 1018 printer on June 28 and submitted the two rebates, one to to El Paso, TX, and one to Norwood, MN. I have a valid HP rebate at www.web-rebates.com.


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Daddio1949 said:Which rebate is valid, the El Paso or Norwood, MN rebate, if it shows up at web-rebates?

I purchased the HP 1018 printer on June 28 and submitted the two rebates, one to to El Paso, TX, and one to Norwood, MN. I have a valid HP rebate at www.web-rebates.com.

In my case, the one sent to El Paso, TX showed up on web-rebates.com, offer S096. Actually, my check had been mailed as of yesterday.


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asb002 said:In my case, the one sent to El Paso, TX showed up on web-rebates.com, offer S096. Actually, my check had been mailed as of yesterday.

Thanks. My rebate at web-rebates also shows the offer number S096. The HP rebate for El Paso lists the S096 offer number.

Does anybody know where to check the rebate status for the Norwood, MN rebate?


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norwood MN has no web address on the form, only phone number
888-221-4126


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Are there any others whose rebate doesn't even show up on the website as received? I'm not sure if I should call or just wait a little longer.


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Mine hasn't showed up, yet I know it was received -- sent mine certified on 6/20.


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Daddio1949 said:Does anybody know where to check the rebate status for the Norwood, MN rebate?

I called the number on the Norwood, MN rebate form, but it seems this call center has the same data as the web-rebate.com site, and the CSR I spoke with said that only one rebate was valid per purchase. She could not find any record of a rebate that I submitted with the Norwood offer code.


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I just called to check the status of my rebate, and the woman advised me that they were backlogged at least two weeks for that offer number... I guess that's better than hearing I was denied!


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My status shows check mailed. submitted S096 on 7th july. Pretty quick.Bought from Buy.com on June 5.


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Ibtoken2002, did you send the rebates to a PO Box address? I didn't know mail could be certified if addressed to a PO Box.


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I checked my status hereand it just came up today.

I bought from Buy.com June 4 i think.


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Both of mine are now showing...
I bought one from Amazon and one from Staples.


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Jizzay1 said:I checked my status hereand it just came up today.

I bought from Buy.com June 4 i think.

Fixed Link for HP Status Lookup


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My submission for offer 2502 (i.e. the Norwood, MN offer) finally showed up on web-rebates.com today. Apparently they received it on 6/20 but it just got into the system today... It's at step 2 so we'll see how it goes.

edit: Some background info, bought the printer on WalMart.com for $80.


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Daddio1949 said:Which rebate is valid, the El Paso or Norwood, MN rebate, if it shows up at web-rebates?
Rebate Form: 2502
Purchased From: CircuitCity.com
Rebate mailed on: 06/09/2007

My "parents" rebate is listed:
Paid amount: 64.50
Error(s): None

My rebate is listed:
Error(s): duplicate serial number

I will call on Monday to see what is what. The serial number on my rebate submission matches the serial number on the box I have. And yes, the two submissions have different serial numbers on them (I just checked).


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funktuna said:Are there any others whose rebate doesn't even show up on the website as received? I'm not sure if I should call or just wait a little longer.

Nothing for me. Mine came from Newegg, Offer #2502 in Norwood.


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ilikebtmoney said:10 printers arrived, working on rebate directly with HP supervisor for Quill order...

EDIT:
Ok, so I've been busting my butt to get somewhere with this, escalating my specific claim to the Young America (HP Rewards Rep) Team Management for this rebate, and escalating it further to the Account Management team for HP, and the HP Executives have made their final decision as of this afternoon to DENY ALL REBATES TO CONSUMERSfor ALL vendors that are operating in this manner. Ie: Quill, A matter of Max, Buy.com, etc. ALL OF THEM ARE DOING INSTANT REBATE'S FOR $50 DIRECT THROUGH HP UNLESS THEY'RE SOLD FOR ALMOST NEAR MSRP!!! THE DISTRIBUTORS ONLY HAVE A FEW $$ MARKDOWN ON THIS! I confirmed this with a level 5 TechData account.
I called Quill, spoke with a supervisor and asked for him to put me in contact with their HP salesperson because each authorized reseller has an HP rep and he refused to do so. They are standing by this, covering it up as much as they can and thinking we'll just simply go away. They would agree to pick up the printers after I wasted my time to box them back up, but that's it. I told him that's not good enough, what they did was fraud, changing their description around halfway through and not telling their customers they were filing rebates on their behalf and just wanted to "blame it on the online websites" for all of this misinformation. He actually had the audacity to tell me "deals this good are ridiculous, they simply don't happen". And I politely reminded him that they do quite often actually, especially with phased out printers, or when a company would rather make money on the toner/ink, or a software company wants to make money on the subscription so they'll give away a bunch free (Norton anyone? That's a quarterly hot deal is free software after rebate for them).
Since HP has made their decision then they will pay the consequences for allowing their authorized resellers to permit misleading advertising and either force them to make it right, or make it right themselves. Apparently this is not happening and HP has branded anyone trying to take advantage of this as fraudsters themselves when we did nothing wrong! This is very upsetting as HP usually has a strong customer service oriented viewpoint and it's obvious they're siding with the reseller's on this one.
HP has done a good job of keeping these key people quiet during this process as I was not able to make direct contact with them, but I did end up personally working with Young America's Team Manager for this specific rebate directly. It sounds like Young America's hands are tied, but they are the direct link to this rebate so it's best to keep pounding them. They're aware the crap hasn't hit the fan yet, it's only speculation, but now that there is a confirmed denial from the "boss" here it comes. Let the floodgates open. I already filed my chargeback with the CC company. Hold on tight everyone as it's going to be a rough ride!



GENERAL TERMS AND CONDITIONS: Offer good on purchases made between July 29, 2007 and September 30, 2007 of an HP LaserJet 1018 (CB419A).
Products purchased before or after these dates are not eligible for this offer. Purchase date is determined by invoice or receipt date. This offer may not be
combined with any other national HP or reseller offers.
Offer not valid on refurbished or demo HP products. Offer is limited to product on hand and NO
substitutions with other products are eligible. Only one entry type (electronic or mail-in) per qualifying product purchased. All orders that have qualifying
product(s) that have been cancelled, or products that have been returned, are NOT eligible for a rebate. This includes mail-in rebate forms or electronic
submissions. Keep copies of materials submitted; originals become HP property and will not be returned. HP reserves the right to request additional information
regarding this claim, regardless of paper or electronic submission. False information disqualifies this claim, making it subject to review under U.S. Postal
Regulations. Violators may be prosecuted. HP reserves the right to modify or withdraw this promotion at any time. HP products may not be returned for refund
once the rebate claim has been submitted. Only purchases made by an end-user customer or a commercial business from an authorized HP reseller in the United
States and its territories are valid. Purchases by HP resellers and internal HP orders are ineligible. Offer void where prohibited, taxed or restricted by law. If you
have any questions regarding this offer, please call the HP and Compaq Rebate Center at 1-888-385-5410. Los operadores en este número telefónico hablan
español. HP and the HP logo are trademarks of Hewlett-Packard Development Company, L.P.

This offer may not be combined with any other national HP or reseller offers.
Meaning the deal the of the $50 Instant rebate automatically voids the rebate, ilikebtmoney said:Ie: Quill, A matter of Max, Buy.com, etc. ALL OF THEM ARE DOING INSTANT REBATE'S FOR $50 DIRECT THROUGH HP UNLESS THEY'RE SOLD FOR ALMOST NEAR MSRP!!! THE DISTRIBUTORS ONLY HAVE A FEW $$ MARKDOWN ON THIS! as you said yourself...
HP reserves the right to modify or withdraw this promotion at any time.
Second because you voluntarily agreed to to the terms and conditions upon applying for said rebate, THEY DO have the right to do as they wish, even if they wish to not pay for no reason. Also meaning when you said ilikebtmoney said:the Account Management team for HP, and the HP Executives have made their final decision as of this afternoon to DENY ALL REBATES TO CONSUMERSfor ALL vendors that are operating in this manner.They had the right to do so.


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Maylo said:
This offer may not be combined with any other national HP or reseller offers.
Meaning the deal the of the $50 Instant rebate automatically voids the rebate, ilikebtmoney said:Ie: Quill, A matter of Max, Buy.com, etc. ALL OF THEM ARE DOING INSTANT REBATE'S FOR $50 DIRECT THROUGH HP UNLESS THEY'RE SOLD FOR ALMOST NEAR MSRP!!! THE DISTRIBUTORS ONLY HAVE A FEW $$ MARKDOWN ON THIS! as you said yourself...


But define "instant rebate" to sale price. The term instant rebate has become a buzzword that looks good, but makes for a loophole. When I bought mine for example, there was no "instant rebate". It was simply on sale.

HP reserves the right to modify or withdraw this promotion at any time.

This means they can pull the rebate promotion at any time. If they orignally had it slated for 3 months, they can pull it at 1 month if they want to. It's just a "cover your butt" clause in the event that they made an error, or error in judgement on a promotion. BUT if a buyer makes a purchase within the period the rebate was valid, the company is not off the hook for fulfilling their end of the contract.


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