I'll try to make this as short as possible to avoid long winded-ness and confusion.
Basically I bought a 57" Mitsubishi 1080p DLP HDTV back from Circuit City in September, when I was an employee, and HAD been one for almost 2 years at that point. The employee accommodation claimed that I would recieve a check for $780 and some change with an employee only rebate, making the tv essentially half price. AWESOME deal, couldn't pass it up.
So I fill out the forms, cut out the UPC, send in a copy of the receipt, as per the directions I read over and over to make sure I got nothing wrong. I kept the original receipt and made copies of EVERYTHING.
I called them up about 4 months later asking about my rebate check, as I had recieved nothing. They basically (surprise!) gave me the run around between the Circuit City rebate center and the customer service line, and I got someone to tell me that the program no longer exists. Which is true, the rebate program has expired by now (it's been QUITE a while), but they are now saying that the program NEVER EXISTED.
WHAT? I've got the forms to prove everything, printed off the internal website at the time of the promotion, as well as dates of receipts, manager signatures (needed for the rebate form), the works.
Now its June and I was shopping around for some stuff and remembered about this rebate check of around $800 that I never recieved.
What's the best way for me to go about getting this ? Is there a higher up line I can talk to that is not listed? You'd think they would treat employees alot better. I was thinking of contacting the HR line for help, anything there?
