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Rebate Tracking

Net2Phone N2P Sunrocket Contract Rebate Archived From: Rebate Tracking

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alert mods    

Hoping others like me who switched from Sunrocket to Net2Phone because of the rebate can keep track of where things are at through this thread. As the rebate had some vague terms and no real contact information, it would be good to know if anyone has received credit for longer than the first three months at sign up. If this thread is not warranted, feel free to bury it.

Quick Summary is created and edited by users like you... Add FAQ's, Links and other Relevant Information by clicking the edit button in the lower right hand corner of this message.

alert mods    

I'd like to know what info from the SunRocket site people are sending in.

There's really no single page that has all the requested info. Also, it seems that the only way to "link" multiple pages of info is via the email address at the top of the page and/or the phone #. I'm trying to decide what I should send.

alert mods    

I faxed the rebate and I received an email saying my rebate is received and they will update the status in 4-6 weeks.

alert mods    

hotdealdigger said:I faxed the rebate and I received an email saying my rebate is received and they will update the status in 4-6 weeks.What did you send for "proof"?

alert mods    

Documents that were mentioned on the rebate form:

My Account page
Contract Page
Profile Page etc

alert mods    

hotdealdigger said:I faxed the rebate and I received an email saying my rebate is received and they will update the status in 4-6 weeks.
Hmmm... I faxed and mailed, haven't received any confirmation mail yet.

alert mods    

Received the following email yesterday:

"Thank you for choosing VoiceLine from Net2Phone!

We have received your SunRocket Rebate request. Due to overwhelming response, please allow 4-6 weeks for processing. We will send you another update once your rebate is processed and approved.

Regards,

The Net2Phone VoiceLine Team"

I guess they got more than they bargained for!

alert mods    

I faxed mine on 8/16 and rec'd an email confirming receipt on 8/23.

I faxed my father's info immediately after mine (in a separate fax), but he hasn't rec'd a confirmation email yet.

alert mods    

Finally received the mail today.

alert mods    

received mine last week..
12 mo!

alert mods    

i got charged today even though i submitted the rebate!

alert mods    

vstrt said:i got charged today even though i submitted the rebate!Did you get a credit applied to your account around Oct. 15th?

Most of us rec'd a $179.55 account credit to cover 9 more free months of service.

alert mods    

No, I didn't. I called up about a month ago and was told I was on the list to receive it, but no credit!

alert mods    

I got charged even after faxing the rebate & necessary copies. N2P says they never received it and when I faxed the forms again today they declined the rebate saying "please provide any proof that I had faxed it earlier". When I originally faxed them, I did not print fax confirmation and don't have any fax log to prove it.

I would appreciate if anyone can PM their fax confirmation page to me so I can just prove it to them as if it's my fax log. I don't care about the date it was faxed as long as it's in the valid period. Thanks a lot.

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