posted: Sep. 24, 2007 @ 3:44p
Same boat with an online purchase. The problem is that the form one can fill out online at tmobilerebates.com provides:
"SUCH PURCHASE MUST BE, FROM AN AUTHORIZED T-Mobile RETAIL STORE OR DEALER."
whereas the PDF provides "Offer valid only for the purchase of a T-Mobile To Go Nokia 6030 kit and the T-Mobile To Go service plan from T-Mobile Authorized
Retail Partners."
T-Mobile refuses to acknowledge that the first form, which exists on their website, exists at all and I spent the better part of an hour being told that they believe me but that there is absolutely nothing that they can do. One person offered that the price I paid was already discounted while another points to new verbiage on the website that shows no rebates are valid with this phone (which verbiage surely wasn't there at the time I placed the order).
They also say, which I don't believe to be the case, that since June there was a link on the order page for the 6030 indicating that there was no rebate available with the purchase.