Purchased GV-NX76T256D-RH video card from Newegg.com on 2-25-2007. Submitted rebate documentation 03-02-2007. Contacted Gigabyte Technologies via email about status of rebate on 6-21-2007. lilianchiang@gigabyte-usa.com replied that check # 2227 had been mailed to me.
As of this date, I have not received that check. I contacted her by phone, 626-854-9338 Ext. 108, and told her this. She said I would have to wait a few months. I contacted her on 9-4-07 and she said they couldn't be responsible for the mail. I protested and she asked to send a copy of my documentation, which I did via email. I've yet to receive a reply to that.
Issue was turned over to Los Angeles BBB on 9-20-2007, and nothing has been accomplished by them. Received following reply on October 31, 2007, from rebate@gigabyte-usa.com:
We are sorry to inform that Gigabyte do not responsible for any mail lost and do not accept resubmission which we stated very clearly on the terms and conditions of rebate.
