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Citi Credit Protector rebate - helixglobalsolutions.com. No way to talk to them. in: Rebates

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rated:
   posted: May. 2, 2008 @ 9:47a
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Citi offered me five $10 visa card for keeping the credit protector plan. I mailed 3 so far, but only got 1 visa card. The rebate coupon only shows the website for tracking:
helixglobalsolutions.com/exchange

This website shows nothing more than the very brief info about 2 out of 3 of my rebates. The middle one is missing. No phone number. No email address. I googled the company, found only a mailing address. Looks like the company is trying to hide from the customers.

How could I talk to them? will that be helpful if I talk to a citi credit protector representative? Last time I asked about the rebate, one of them told me that is system thing. I really doubt if they can help.

Suggestions?

   posted: May. 2, 2008 @ 9:48a

Quick Summary is created and edited by users like you... Add FAQ's, Links and other Relevant Information by clicking the edit button in the lower right hand corner of this message.


rated:
   posted: May. 23, 2008 @ 10:34p
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Their e-mail address seems to be info@helixglobalsolutions.com or support@helixglobalsolutions.com. Customer Service at: 1.866.454.3549 or 1-800-668-2639 according to my google search.


I guess I was lucky. I got all of my rebate checks from them in 1-2 months after mailing my rebates.

rated:
   posted: May. 27, 2008 @ 11:07a
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Thanks! I will give it a try.

rated:
   posted: Nov. 4, 2008 @ 10:46a
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This company sucks! I emailed them and got no reply. I tried to contact them on the phone and got a very rude CSR. I will complain to Citibank. Citibank is a Shittybank to hire such company...

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