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Tivo $150 Rebate Status Archived From: Deal Discussion

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alert mods    

Hi,

I don't see this being discussed here. Can anyone shed light on how long it takes TiVo to get the $150 rebate checks out for their rebate program when you buy a machine and a year of service? I did the offer discussed in the deals forum for TigerDirect.com

The offer was:

Offer Number: 08-10261
Description: TiVo 2008 Moms, Dads, and Grads Rebate with Purchase of Eligible TiVo Series2 and Series3 DVR Made Between April 6, 2008 - June 28, 2008
Offer Date Range: 04/06/2008 - 06/28/2008

My TiVo has been active for well over a month and for THREE WEEKS my rebate status has been:


"Status Detail: Your rebate is valid and is scheduled for final processing."


Last I knew, "final processing" meant PRINT THE DARN CHECK. I see no reason it should take WEEKS once the rebate is approved to put a check in the mail.

Anyone stuck in the same delay loop?

Quick Summary is created and edited by users like you... Add FAQ's, Links and other Relevant Information by clicking the edit button in the lower right hand corner of this message.

alert mods    

some times these rebate company will issue the check but will not post them. don't ask me why? they some time ship using cheap shipping (USPS media mail or some thing like that).

alert mods    

Well, it's been over 3 weeks since Parago (the rebate processor in this case) has deemed my rebate "valid". They have not responded to my e-mails. I do many rebates and am a strong believer that ANY rebate can be paid in just a few weeks in 2008. Any longer and it's the rebate processor sitting on the float of the money or not being properly staffed to handle the rebates they have coming in. SO, to make a point, I just filed a complaint with BBB.org. Maybe I pulled the trigger a little early, but I want my $150 and something on file officially that Parago is waiting almost a month after confirming the rebates are valid and still not mailing checks. Who knows, maybe it will get me my $150 a little faster and get them to speed up some other checks.

alert mods    

I've done 4 rebates (2 in January, 2 in April) with TiVo. I activated each TiVo and sent the rebate the next day. I rec'd the checks almost exactly 2 months after I mailed the forms (basically 1 month after they were confirmed valid).

Anyway, you will probably receive your check in another week.

P.S. I'll be mailing 2 more rebates tomorrow and will be looking to receive the checks late September.

alert mods    

Thanks for the insight.

I was 90% sure I would get my check eventually. However, while I do many rebates, I will fail to understand (and it's a pet peeve of mine) that rebate processing companies think 8, 10 or even 12 weeks is an acceptable period to mail a rebate check.

I know some of them have to wait for funding from the manufacturer to cut the checks. I realize that in this case, you had to have active TiVo service for 30 days for the rebate to be valid. However, there is no valid reason why Parago could not cut and mail checks within ONE WEEK of the rebate being valid. We're dealing with TiVo here, not some fly by night manufacturer.

There is no reason why Parago needs a month after a rebate is considered valid to mail a check. None. The only reason would be that they get the money from TiVo and then stash it in an account for 30 days to benefit from the interest they earn before they actually mail the payments.

So, I just rattled the cage a little to make a point. Maybe it was a waste of time.

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