Starting not too long ago, there have been a number of times when our DSL modem has seemingly lost the connection.....sometimes it would come back after a minute or so, otherwise it would come back after turning off and on. (There has also been quite a bit of static on the phone line going back a few months.) I didn't think much of it, but the frequent interruptions are getting annoying.
As far as I can tell it's not the modem. Could one of the connected phones be causing the interference? Is it the service? (AT&T)
Users like you can add images, links and other relevant information about this topic.
posted: May. 22, 2012 @ 2:19p
Member Summary
Preview
Click to copy code and go to .
Thanks for visiting FatWallet.com. Join for free to remove this ad.
Tresh
Senior Member - 2K
posted: May. 22, 2012 @ 2:40p
do you have dsl filters on all the phones?
lordoffire
Senior Member - 4K
posted: May. 22, 2012 @ 3:56p
Tresh said: do you have dsl filters on all the phones? they should....wouldn't they be really bad otherwise?
edit - I can pick up the phone and it will cause the modem to lose the connection...
ellory
Be vewy vewy quiet
posted: May. 22, 2012 @ 4:10p
A filter could have gone bad. Or you could have a line issue. Have you or the phone company done any tests? (Packet loss, retransmits, latency. etc)
lordoffire
Senior Member - 4K
posted: May. 22, 2012 @ 5:08p
ellory said: A filter could have gone bad. Or you could have a line issue. Have you or the phone company done any tests? (Packet loss, retransmits, latency. etc)
no
minidrag
Senior Member - 4K
posted: May. 23, 2012 @ 6:25a
You should give them a call. It is quite possible the issue is outside the house in which case it is up to them to fix it.
ellory
Be vewy vewy quiet
posted: May. 23, 2012 @ 7:31a
Or an issue with the DSL modem. They should be able to do remote diagnostics to provide some insight
Note: It may be easier and faster to report online
lordoffire
Senior Member - 4K
posted: May. 23, 2012 @ 1:57p
minidrag said: You should give them a call. It is quite possible the issue is outside the house in which case it is up to them to fix it. ellory said: Or an issue with the DSL modem. They should be able to do remote diagnostics to provide some insight
Note: It may be easier and faster to report online
will try and give the modem a cleaning....would like to kill the service all together but there doesn't seem to be any other service in the area
ellory
Be vewy vewy quiet
posted: May. 23, 2012 @ 2:25p
Give the modem a cleaning?
lordoffire
Senior Member - 4K
posted: May. 23, 2012 @ 2:43p
ellory said: Give the modem a cleaning?
yes....dust
ellory
Be vewy vewy quiet
posted: May. 23, 2012 @ 2:46p
minidrag said: You should give them a call. It is quite possible the issue is outside the house in which case it is up to them to fix it.
Disclaimer: By providing links to other sites, FatWallet.com does not guarantee, approve or endorse the information or products available at these sites, nor does a link indicate any association with or endorsement by the linked site to FatWallet.com.
Members of our community may attach files to a post in accordance with the User Agreement. FatWallet is not responsible for the content, accuracy, completeness or validity of any information contained in any attached file. Files have *not* been scanned for viruses. Be especially wary of Excel files which may contain malicious content.
One-time set up
Avoid the hassle of entering your information every time you buy.
•
Instant Cash Back tracking
Since we complete the purchase, we can credit your Cash Back immediately.
•
Buy with just two clicks
One click begins checkout and another confirms your purchase.
Once set up, making a purchase with FW checkout is a breeze. FatWallet Checkout confirms the after-tax
price plus shipping and, after you confirm, completes your purchase for you.
Shopping
Earn Cash Back while you shop - just 3 simple steps.
1. Sign Up so we know who to pay! (It's FREE.)
2. Shop through FatWallet for deals from your favorite stores. Your online purchases earn Cash Back that builds in your FatWallet account.
3. Get Paid by requesting a payment via check or PayPal.
FatWallet coupons help you save more when shopping online. Use our Coupons Search to browse coupons and offers from thousands of stores, gathered into one convenient location.
Forums
As part of our FatWallet Community, you can share deals with almost a million shoppers in our forums. Forum content is generated by consumers for consumers. Share deals, money-saving tips, and more. It's FREE, fun, and addicting.
Support
Our customer experience team is here around the clock - real people ready to assist.