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I bought a refurbished Logitech Revue, I have it set up through my TiVo Premiere XL, then to my Samsung tv through HDMI cables.

I get the "Logitech Revue - Google Tv" startup screen, but nothing else happens, it's just stuck there.
I've tried holding the reset button down and I can see it reset itself (screen goes black for a moment, then back to startup screen).

From what I can figure out, it's supposed to go to guided setup next.
I'm wondering if I ended up with a brick?

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Are you holding reset for 45 seconds as shown HERE?

Also try this if that doesn't work...

1-Unplug the Revue.

2-Hold down the reset button while plugging in the Revue. This will force the Revue to boot into a special recovery mode, which will re-download a new system image.

Thanks for the response Slammin'

I hadn't held down the reset as long as 45 seconds, so I tried that - same response, I can see the tv screen blank for a moment, then it's back to the logo screen, where it stays at.
Then I tried holding down the reset while plugging it in, it went to a blank screen and stayed there while I kept holding the reset button (for 45 sec.), also tried releasing the button after a few seconds from plugging it in.

I've also tried just letting it sit on the logo screen for 30 minutes to see if anything would happen; nothing did.

I emailed Logitech. I hope I get an actual response from someone reading my problem and not just a canned response telling me to do what I already told them I've tried.

mom2jel said:   Thanks for the response Slammin'

Then I tried holding down the reset while plugging it in, it went to a blank screen and stayed there while I kept holding the reset button (for 45 sec.), also tried releasing the button after a few seconds from plugging it in.
.


I would have let it go for a while on the black screen and walked away to do something else and see if it did in fact enter recovery mode and auto d/l the new system image. Perhaps that's what it was doing when it turned black?

Either way, post back when you hear from Logitech.

I have four of them and have never had that problem. My guess is that you have a defective unit. Good luck getting a response from Logitech, they have pretty much abandoned it. You might want to try returning to the place you bought it.

Logitech support was actually pretty good; kudo's to the CS guy that seemed to actually read what I wrote.
He did suggest the same tips that Slammin' did - which I tried with no results. I also tried leaving it on overnight to see what would happen, nothing did.
Reported that back to Logitech support and he replied back that is was a defective unit and to return it to where I purchased it.

I bought it from Daily Steals as a refurb for $70. DS sent me a RMA form and a prepaid shipping label, which I'll send back tomorrow.
I *was* going to ask for a replacement, but I think I'm going for a refund and then buy a new OEM one from TigerDirect for $90.

Look closely and/or call to confirm. I believe the tiger Direct are refurbs as well. You might as well just take the replacement from DS for $20 less. Logitech hasn't made new ones in a long time. Really doubt there are actually any new ones out there anymore.

TD says they are new under specs: http://www.tigerdirect.com/applications/SearchTools/item-details...
So I hope it's true!



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