I have shared line between my landline phone and fax machine. I have 1 phone number for my phone and fax. Whenever I have incoming phone calls, the calls get routed to the fax machine after 1 ring. Why? How can I fix the problem?
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posted: Aug. 23, 2013 @ 6:31a
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Senior Member - 3K
posted: Aug. 23, 2013 @ 6:33a
turn off/change auto answer on your fax machine, they usually have an auto answer option for # of rings, feel free to RTFM
Senior Member - 10K
posted: Aug. 24, 2013 @ 5:26p
Most fax machines have an option to auto detect the type of call. They'll answer on first ring and will listen to the incoming fax tones. If it doesn't detect them, then the phone will continue to ring normally, otherwise it would take the incoming fax. Note that this in a sense, answers the call at first ring so it doesn't really work well with other phones attached on the same phone line, only phones attached to the (typical) phone port on the fax machine.
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