How long do cable modems last?

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I have had a motorola cable modem for about 5 years or so. Just recently I have had many outages. Most of the time I just unplug the modem and wait a minute or so and then I'm off again. The last few days I have had to wait sometimes hours before I get my signal back. I use a wireless network but I don't think that is it because I still show and excellent signal being broadcasted to the computers.

Is it time for a new modem? I have Optonline and was wondering if they also require a specific modem.

Any help or comments would be great.

Thanks...

I have had my cable modem for about 5 years as well. (originally from Optonline) I don't know what there average life expectancy is though. They have come down quite a bit in price over the last few years. Any cable modem should work. You will just need to call Optonline, tell them the new MAC Address (and possibly a few other numbers) on the modem and they will do the necessary voodoo to make it play nice.

I have Optonline for about 4 years and had originally purchased it. (In fact, shortly after I bought it, I had to exchange it with the manufacturer)

In any case, I called CableVision. They came out (eventually), verified that signal strength was OK, and - at no additional charge - replaced the cable modem.

Not bad. Of course - their monthly rates are way to high to begin with

mines about 5 years old, no problems

although my router, which is only 3yrs old, has been giving me some problems lately

ellory said: [Q]I have Optonline for about 4 years and had originally purchased it. (In fact, shortly after I bought it, I had to exchange it with the manufacturer)

In any case, I called CableVision. They came out (eventually), verified that signal strength was OK, and - at no additional charge - replaced the cable modem.

Not bad. Of course - their monthly rates are way to high to begin with

I went to Cablevision and they gave me a new modem that I have to return if and when I stop using their service. Since I also bought the other one, they just told me to keep it. The new modem is about half the size of the older one, which is a good thing. Unfortunately I still have some problems so I guess the router is more the problem than the modem was. I updated my router software so I will see if that helps.

Four to Five yrs is about right. With those types of issues it is time to contact you ISP provider and see about getting a new one.



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