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posted: Jul. 21, 2005 @ 12:58p
Message edited by: larryj62 on 2007-10-26 04:28:37 CDT
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japaninator
- Senior Member - 2K
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posted: Jul. 21, 2005 @ 1:51p
Wow... this is new. Is this so that we won't refer to them as "stickies" anymore? |
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DragonsLore
- 127.0.0.1
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posted: Jul. 21, 2005 @ 3:27p
Was hoping for a scrollable window so the threads would still be visable. 
At least this way, anyone who can create a good and comprehensive thread (article) that will be of use to others stands a chance of having it added here without cluttering up the Computer forum itself.
Doing it this way, we could easily have 50 or more Help Guides where as if this was done in the Computer forum itself, users would be lucky to able able to even find new posts asking for help. 
I still think a scrollable window would work better though if the FatWallet coders can fingure a way to do it. 
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jayK
- Senior Member - JayK
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posted: Jul. 25, 2005 @ 5:00p
It would be great if each line could link to a separate thread...so if you click on "Spyware", it takes you to the Spyware thread instead of this thread. The top "Help Guides" line could still link to this thread. |
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DragonsLore
- 127.0.0.1
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posted: Jul. 25, 2005 @ 7:52p
As footn200 has said, this is only a temporary measure.
What "I HOPE" he will be able to do is this:
- 1) Create a new forum which would be for Help Guides only ------------------------------------------------------------------------- - 2) Use an iframe or other method to create a scrollable window at the top of the computer forum list ------------------------------------------------------------------------- - 3) The new forum would both be listed with the other forums and be visable in the scrollable window ------------------------------------------------------------------------- - 4) Users could reply to the Help Guide threads ------------------------------------------------------------------------- - 5) No new threads could be created by any user in the Help Guide forum ------------------------------------------------------------------------- - 6) Help threads which Qualify for Help Guide status would be moved to the Help Guide forum by a Moderator ------------------------------------------------------------------------- - 7) As needed, a Help Guide author could incorporate information from user replies into their Help Guide and request the replies be removed to make room for more replies. ------------------------------------------------------------------------- - 8) Each Help Guide would be locked in place and numbered so users could refer to each Help Guide by number
The scrollable window would only need to be about 4 or 5 threads high so as not to take up too much space in the computer forum.
Also as I've mentioned before, anyone could create a Help Guide.
All one would need to do is look through the computer forum to see what the most common problems are and select something to tackle that fits your skills.
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Message edited by: DragonsLore on 2005-07-25 19:54:57 CDT
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jayK
- Senior Member - JayK
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posted: Jul. 25, 2005 @ 9:36p
That's a good idea, DL, but I don't see how it would be an improvement over a single "Help Guides" meta-thread in each forum. I've worked on sites that contain scrollable iframes, and it should be avoided unless you really, really need it...it's almost always a usability nightmare. I don't think it's necessary in this case, when the title for this thread (visible in the forum topics view) could look like:
HELP GUIDES
This would ensure that all individual help guide threads are only 1 click away. There's plenty of horizontal space next to "HELP GUIDES" in the forum topics view, maybe that could be utilized by putting the individual thread links in a borderless multi-column table on the right instead of in a list.
The only thing you would miss is a single listing of all "Help Guide" threads on FW, but I don't see the value in that. Even that could still be implemented by creating a "Help Guides" forum that links to all HG threads in their specific forums. |
Message edited by: jayK on 2005-07-25 21:40:59 CDT
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DragonsLore
- 127.0.0.1
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posted: Jul. 26, 2005 @ 5:50a
The point here is there will be other Help Guides and they can't all be linked directly from the title of this thread as that would be no different than having individual stickies. So we want to avoid taking up too much screen realestate. We have no idea how many Help Guides we will eventually end up with.
Using a scrollable window, both the "View Counts and Reply Counts" would be VISABLE which is very important, especially the Reply Count. Because this way, we will be able to see when someone replies and respond.
I mentioned iframe as an example as there are other ways of creating scrollable windows and done properly, it would not be a nightmare. All we want is to be able to view another page within the window.
Currently, we only have 4 Help Guides (5 if you count the Guide to Seeking Help sticky) For all we know, depending on the users here, we may easily end up with 50 Help Guides. Now that is just a random number used as an example. You really would not want that many threads stuck in place, now would you?
Also, those short names do not fully convey what each Help Guide is about. To the average user, to which are they going to respond better?
Networking Solutions
or
Wired/Wireless Networking, Printer & File Sharing:Solutions,Guides & Troubleshooting
With the first one, they may not stop to think that it includes Wireless, printing, file sharing and all the other aspects of networking, especially if they are not a seasoned computer user or someone who has gone through certification testing.
After all, many people don't always stop to think things through.
So short descriptions are basically out of the picture. |
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mudley (Staff)
- @troyredington
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posted: Jul. 26, 2005 @ 9:54a
How about if there's ONE help guide thread, and its content is contained in the Quick Summary.
One thread that anyone can modify. |
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DragonsLore
- 127.0.0.1
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posted: Jul. 26, 2005 @ 10:06a
Then that would defeat the purpose of each individual Help Guide, especially if anyone could edit it.
Each Help Guide contains detailed information so as to help others with the particular subject they need help with.
Take for instance, the Spyware Help Guide which you yourself have used. Do you think it would be as effective if it contained less information or if others were allowed to mess it up by removing important information or by adding bad information?
Also, if it was done as a single thread, then it could easily become who knows how many pages if someone was to try printing it up?
Only the author of a particular Help Guide should able able to edit that one. If they decide they don't want to maintain it any more, then they could request someone else to take over and a Mod could take care of switching it to that user so they could edit it. |
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jayK
- Senior Member - JayK
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posted: Jul. 26, 2005 @ 10:45a
DragonsLore said:Only the author of a particular Help Guide should able able to edit that one. If they decide they don't want to maintain it any more, then they could request someone else to take over and a Mod could take care of switching it to that user so they could edit it.I wonder if the quick summary in HG threads could be a restricted Wiki, so only a small group of subject matter experts could edit it.
I agree that it's important to keep individual HG threads separate.
To address your earlier point, I really can't see any single forum having more than 10 HG threads. Even if there were 10, the title of the HG meta-thread in a specific forum could be 6 lines: one line for the "HELP GUIDES" heading, and a 2-column table with 5 lines each. |
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DragonsLore
- 127.0.0.1
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posted: Jul. 26, 2005 @ 11:46a
But that would not allow a user to view the reply count either which is important so we can see when there is a new reply.
But for the Computer forum, there are more than enough subjects to be able to create a lot more than 10 Help Guides.
As to the Help Guide forum I suggested to be viewed in a scrollable window, it would only be for Computer Help Guides.
Off hand, I can think of a few possible Help Guides, some of which may be combined.
Data Recovery Data Backup Burning CD's and DVD's UseNet Systems Trouble Shooting Running Multiple OS's Router Configurations Firewall Configuration Processor Comparisons (sp?) Voip
And that is just from glancing at the first page in the Computer forum. I'm sure there are plenty of other subjects to cover. |
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jayK
- Senior Member - JayK
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posted: Jul. 26, 2005 @ 12:25p
DragonsLore said:But that would not allow a user to view the reply count either which is important so we can see when there is a new reply.When there's a new reply, the individual HG would be bumped to the top.
Off hand, I can think of a few possible Help Guides, some of which may be combined.I wouldn't go crazy creating HG threads...they should be reserved for situations where the same question keeps popping up again and again. Most of your list is either covered by existing HGs, or is on a subject people rarely post about. A Processor Comparisons thread is a good idea though, maybe even expand it to cover other components, like graphics cards. VoIP would be another good candidate for its own HG. |
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DragonsLore
- 127.0.0.1
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posted: Jul. 26, 2005 @ 2:12p
jayK said:When there's a new reply, the individual HG would be bumped to the top. Again, you failed to read part of what I wrote...
The Help Guides would each be numbered and stuck in place.
This means they would not be bumpable as forum threads are.
Previously, we refered to them as sticky 1, 2, 3 or 4
With the items I listed, those things do get asked about a lot in this forum. Also, those subjects are not covered by the current Help Guides. Those subjects are ones which whole Help Guides could be written about. The whole purpose of the Help Guides is to help makes things easier for other users who need information on various items and these Help Guides can do just that.
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jayK
- Senior Member - JayK
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posted: Jul. 26, 2005 @ 2:43p
DragonsLore said:The Help Guides would each be numbered and stuck in place.I'm confused...if each help guide is numbered and stuck in place at the top of the forum, how would that be different from the way they were set up before? How would you address the issue of clutter if we start getting more HG threads?
Unless you're talking about putting just the HGs in an iframe, but I really don't think that would work well...you would only be able to see a few HGs at a time. A dropdown menu in the title of the HG meta-thread might help users jump directly to an individual HG, but most new users would be directed to just click on the meta-thread.
I think it would actually be easier to monitor replies to individual HGs if they aren't stickies. The downside is that we wouldn't be able to number them, but we could still identify them by name. |
Message edited by: jayK on 2005-07-26 14:47:05 CDT
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DragonsLore
- 127.0.0.1
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posted: Jul. 26, 2005 @ 3:38p
Having them so they could be bumped when replied to would not make it easier to see when someone replies, especially if someone doesn't login for anywhere from half a day to a day or more.
A pull down menu would not serve the purpose either as there would be no reply count and the guides would not be visable unless one clicked on the pull down menu.
Also, if they were left as before, then that would mean that forum and screen realestate would be taken up. I don't recall if the default threads per page is 20 or 40 threads. But when you look at the default setting and you get ten or more stickies, then you can see there would be a problem.
I keep mine set to 100, but even then, unless I scroll the forum page, there are 15 threads showing, when I scroll down so the forum heading isn't showing, there are 23 threads showing. I keep my screen set 1600 x 1200 and I don't set the browser to full window unless I am using just the laptop screen which is at 1400 x (I forget the second half)
By having them in a scrollable window, the Help Guides would be visable to everyone with only the first 4 or 5 showing unless one was to scroll through the list. This would keep the computer forum from being cluttered up with stickies and it would serve the purpose. Also, those of us who author any Help guides could scroll through the list and see at a glance if there are any replies that we need to respond to. |
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