hi guys
here is the information requested:
# Please provide us your level of computer experience * Software
o Expert - I never need help, but this time I'm stuck (between expert and experienced depending on the software  * Hardware
o Expert - I've built my own computers
# What are your system specs?
* Hardware:
o Brand-name or custom-built?
Dell
o Hardware, model #s, etc...
vostro 1500 laptop
o What CPU? How much RAM? etc...
intel core 2 duo cpu, t5270 @ 1.4 ghz, 3.75gb ram
o How do you connect to the Internet? (Dial-Up, DSL, Cable) -
not sure at work but likely corporate type cable broadband
o Is the PC on a LAN? (Wired, Wireless) -
wireless local area network that has security enabled requiring login and you have to click saying you won't do anything bad before you get access.
*** intell proset/wireless 3945abg ***
***wireless software - intel proset wireless wifi software*** * Software:
o What OS (Operating System) are you using?
xp home edition SP 3
o At what SP (Service Pack) level?
3
o Are you current on all Windows patches, AV updates, etc...
yes
o What anti-virus, firewall, spyware, spamware software do you have installed?
AVG antivirus, windows firewall, spybot search and destroy, adaware, spywareblaster
# What are you trying to accomplish? (there may be a simpler solution that you've overlooked)
keep a connection to the internet at work
# What recently changed? Or what did you recently try to do? (This is not the time to be shy or embarrassed. We all make mistakes. But if you deny us information it will take us a lot longer, or even prevent us, from solving your problem. And we'll probably figure it out anyway)
Nothing that I can figure out. I have uninstalled some software that I never used but nothing has changed besides that. # What have you tried thus far?
Updating to latest drivers/program. Installing, reinstalling, reupdating latest drivers/program. Allowing windows to control the wireless connection. * What were the results?
Nothing different # Did you SEARCH the COMPUTER FORUM (here)? * If YES,
o Did you try any of the previously-posted solutions? Yes
o What were the results? No change.
o List a few LINKs to the COMPUTER FORUM threads that did not solve your problem (use the http button)
http://www.fatwallet.com/forums/technology/451746?start=3
http://www.fatwallet.com/forums/technology/451746?start=7
# Did you SEARCH GOOGLE?
* If YES,
o Did you try any of the previous-posted solutions? (List the SEARCH PARAMETERS that you used)
intel proset wireless error
3945abg disconnect
intel 3945abg error
wireless error
dropping connection
intel drop connection
others
o What were the results? still get the disconnection
o List a few LINKs to the GOOGLE threads that did not solve your problem (use the http button)
http://www.fixya.com/support/t2506710-intel_proset_wireless_just...
http://social.technet.microsoft.com/Forums/en-US/itprovistahardw...
So I had this problem last year and updating my software and drivers seemed to to not fix the problem. Then I bought a usb adapter, which was dropped in water (12 month old got it woops). I went back to using this intel adapter about 6 months ago after new drivers came out and I updated to them and it worked.
Over the last month here at work I seem to have had a deteriorating connection. First I started getting dns connection errors for certain sites, especially facebook. Then, about 2 weeks ago, I started to get disconnections. The laptop stays connected to the network for variable amounts of time and then all of a sudden I get a message "you have been disconnected from xxx." The connection shows yellow for the wireless signal and the connection is shown as disconnected in network connections, of course. Very rarely the adapter becomes disabled on its own. I have contacted the IT department and they say that the routers are all working well and that it is a problem on my end, which I suspected. I right click the connection and then repair it.
I also have:
1. updated using the driver/wireless program that is the most recent update. This has not solved the issue. I plan on redoing this tonight again.
2. uninstalled the adapter, reinstalled the adapter and then updating the driver and program as above
3. allowed windows to run the connection
Also of note the intel driver/adapter detection utility does not detect the adapter
The interesting tidbit in all of this, which is why it has taken me a while to seek help, is that I have NO problems at home at all. I had some time off and updated the drivers, etc. and then got busy with other things at work. A solution that has occurred to me is just buying a usb adapter.
Also of note is that I am out of warranty for Dell. any help would be appreciated and I hope that I gave the information needed.
thanks
EDIT:
I forgot to mention that if I go to Dell.com to update my driver, as suggested by intel, they have a far older software/driver on their site. (11/4/08 compared to the newest set at intel from 6/29/09)
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