I keep getting these error messages on shutdown of my laptop. I know it is casued by Norton AV but have done updates and reg cleaners and I am still getting it. Does anybody have a solution short of uninstalling Norton?
There is also some message re the memory could not be written.....
skmerrow said: I keep getting these error messages on shutdown of my laptop. I know it is casued by Norton AV but have done updates and reg cleaners and I am still getting it. Does anybody have a solution short of uninstalling Norton?
There is also some message re the memory could not be written.....
I think your best bet is to remove the application and reinstall it. I good route since it's a symantec product is to use the Norton Removal Tool. Here's a direct link: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Don't forget to run all windows updates for your os.
skmerrow said: I keep getting these error messages on shutdown of my laptop. I know it is casued by Norton AV but have done updates and reg cleaners and I am still getting it. Does anybody have a solution short of uninstalling Norton?
There is also some message re the memory could not be written..... I tried that before posting. Didn't work. I also chatted with symantec and they fixed it remotely. Uninstalled AV 9 and installed 10. It worked while he unchecked everything (except AV10) under the boot.ini menu in msconfig, but after turning it back on I still get the message. I am now using Anti Virus 10.
Thanks for your help.
Alexjesus
New Member
posted: Oct. 25, 2009 @ 9:38p
uninstall your norton av--> delete register data---> restart your laptop--> reinstall norton av
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