http://www.BRGSearch.net searches for Best Rate Guarantees for most of the major chains. I know it does Expedia, Marriott and Hyatt. I have great luck using it for those. Especially Expedia.
---------------

Be aware of hilton BRG! This does not work and they categorically refuse to honor better rates! Avoid hilton!  Message edited by: SarCastro67 on 2009-07-13 14:14:28 CDT

I believe this is true of all the Hilton family hotels.

It is also tough to do. I booked one on Hilton.com a couple of weeks ago. I then found it on another website for cheaper. I thought I had made a quick $50 and filled out the form. Hilton replied that they couldn't "verify" the rate the other website was quoting.

I said fine, and booked through the other website. I now had two reservations and sent Hilton my confirmation number for the second one asking if it was enough verification. They never responded.

Yes I could call, complain, etc., but I just wanted to point out that the program isn't as truthful as presented.

Most of the hotel chains are now claiming to have the lowest rates by booking directly through the hotel's website. Basically, the hotels are trying to cut out travel agents and other travel websites (expedia, hotels.com, orbitz, etc.) The problem is in the fine print...

One huge loophole is that the low rate guarantee doe not apply to rates obtained through Priceline or Hotwire.

If I was booking a hotel, I would still check the hotel's website, but don't fall for their hollow promises and not check the rates at a few other places too.

www.hojo.com, comfortinn, travelodge, all cheapest on the websites.

I've updated my OP to include a whole ton of hotels. Enjoy.

This is a very good thread. Yes, sadly all the hotel websites seem to be working pretty hard to keep their prices at the best price so nobody undercuts them.. I spent about 2hrs looking around to try to get a free night from cendant (daysinn, travelodge, etc) but found nothing that undercut them.. I even tried all the obscure searchengines like travelaxe..

Anyways, for cendant http://www.triprewards.com/ is an easy way to get a listing of all of their hotel prices without visiting each hotel site seperatly.

Good luck all! If anyone gets a free night outta it let us know!!

Good news for you fellows!

Yesterday I made a booking for Hampton (Hilton family) in Canada thru Hilton. Then decided to look around the websites - and did find a lower rate. Called Hilton trying to clarify which sites thay match and one representative totally lied to me by saying that they match THEIR own website price - which is stupid comment of course. I felt that she is lying and called back to speak to someone else.

anyway, gave it a try with a claim by filling out form on the web. Just got the answer - that they approved!!!!!!!!!!!!!!! and will send me AMEX check via FedAx. I will end up paying less than 50% for the room.

So I guess I can say it works!

well, she didn't deny it. she lied about the policy because explaination on their website to me was vague. it says that they don't match negotiated group rates and at the same time they honor supposedly any site but not opaque. I am glad the claim form contained an example of expedia. But she (Hilton rep) said - no we don't match expedia, only our own website. and she was persistent about it and hanged up!

her demeanor was clearly showing that whether she is lying or doesn't know what she is talking about.

the irony is also another company - British Airways. they never know their partners. very incompetent. I learn stuff from their websites and then give them info about the company they work for in Customer service. they should be explaining info to mne, not vice versa.

I can't imagine how many people are brushed off with such incompetent personnel. And end up not going to vacations or overpaying for services based on false info obtained from such reps.

how to figure out it's 89 instead of 400?

This is a great thread. Thanks, OP!

I just got a free night validated with Howard Johnson Inn - Chicago Downtown yesterday. First, I booked the best available rate quoted on the hotel website at $83.00 for a night. Later, I found both TraveloCitiy and Orbitz had cheaper rates at $80 and $75, respectively. So, I submitted a claim using the on-line form, and in about an hour, got a email response for a confirmed free night. My first try with this kind of program and succeeded. Not only does it work with Howard Johnson, but also quite efficient. My only concern is if this may affect the room quality I receive when checking in. Guess we'll have to wait to find out next month.

nice info ! ty

Yes, thank you OP. you saved me %25.

Marriott had Towneplace Suite Cincinnati NE at $85. Expedia and a few others had it at $79. I ended up getting it at $59.25 for a Friday night 2 days away. It's still 2x the $25 I paid for the room the next night on Priceline, but oh well.

I booked with lodging.com when I knew that expedia.com had a lower rate, put in a claim, and low and behold, I got an actual check in the mail for the difference plus 10%!

Reid

wonder if this works with expedia through howard johnshon do youi know?

UPDATE: IT says n the website you will hear from them within 4 hours it has been olmaot 6 now so i guess im not getting a response. there is no proof i even sent them the email. i guess i will call in the am since there is a 24 hour period that this must be done within


well I just found a deal in miami for howard johnson. i need it for a medical trip too! i booked it and sent in my claim. but i spent all day researching, calling to verify it as the lowest rate they offered on the website and the phone (it was the same rate) then i found the same room on 2 other websites. Expedia and travelnow.com they try to trick you with ammenities added such as a refrigerater or 'partial' ocean view but unless they just out right lie on there website they owe me a free night, i submitted both lower offers on one claim form plus i have screen shots.
I called first do get details from a howard johnson rep . I said i am inquiring about the best rate gaurantee , how does it work? she said i have to go to another website that offers a lower price NOT howard johnson and buy it THERE then call them with the info. I asked 3 times if she sure because it reads on the website that you must buy it through them directly then get a confirmation number ..nowhere did i see that you buy it from the other websites. its confusing or she was trying to throw me off. kind of crappy if you ask me surly the employees know the rules and if they are lying to customers like that its wrong.
well i got 3 hours left nd ill know if i get my free night 'cross my fingers' i bought mine at hojo.com  Message edited by: kittyz on 2004-07-06 21:41:10

Kittyz,

it is very simple. you do not have to buy or reserve a room through competitor's website. you book a room with HJ. then find a lower room rate through another website - for example, expedia, Travelocity, etc. save it. make sure it is the same room type. fill out a claim form on the HJ web site. you should hear from them within 4 hours during business hours. And yu are correct - they don'r send you confirmation that you made a claim. Simply call thier customer service and they will transfer you to the department which handles best rate.
Once they verify this claim - it takes them a minute to do so, they will change your reservation rate to 0$ - free night and send you an email.

Good Luck!

wow they are strict. for expeedia even though it says the room types are for queen and double. when you go to book it it says 1 queen size bed. so since i asked for a double i didnt qualify.

but travelnow.com i qualified by $4.70, thank you guys so much!

any good "Best Hotel Rate Guarantees" for vegas 7/23-24 (fri nite)

Im not sure if the OP is right or not but I just price matched with howard johnson and they only gave me the first night free but did not match the rate for the remaining nights - did they just change their policy?

From the Best Rate Guarantee example:

Step 4: Assuming our customer service agent confirms your Howard Johnson booking and that the rate on the competing web site is available and bookable and is lower than Howard Johnson’s Best Available Rate, the customer service agent will modify your reservation to reflect your first night free and uphold its Best Rate or It’s Free Guarantee policy! We will notify the hotel of the change in rate for your confirmed reservation.


It appears you should get both the free night and the lower rate.

I was searching on www.arestravel.com and found the 1 bedroom suite at Park Inn & Suites in Anaheim for $69.00/nite. I checked on Parkinn.com and found the same room at $135/nite.

I then made a reservation on Parkinn.com and then proceeded to file a claim with them. They have a Best Rate Guarantee (match plus 25% off).

This is the reply I got from them today:

Thank you for taking the time to write.

We appreciate your recent message.

We appreciate your submission of a Best Online Rate Guarantee form. We
have researched your claim and found that we cannot honor it. Per the
terms and conditions, the Best Online rate Guarantee includes the room
rate only and does not include any taxes or tariffs (i.e. federal,
state, provincial, or local), or any guest fees or charges which may be
imposed by the hotel on the guest's stay and can not be combined with
any other offers and discounts. The rate quoted on the third party
website includes taxes and fees where the rate through parkinn.com is
for the room only.

Also, as stated in the terms and conditions, the lower rate on the
third party website must have the same rate terms or restrictions (i.e. the
rate guarantee and rate cancellation policies) prior to awarding the
Best Online Rate Guarantee. The rate on the third party website is
charged in full at the time of booking and there is a penalty for
canceling. Through Park Inn, the reservation is not charged until the
time of check out and guests have 3 days prior to the arrival date to
cancel the reservation with no penalty.

We apologize for the inconvenience.

Thank you for allowing us the opportunity to assist you.

Regards,

Nikki
Customer Service Lead Specialist
1562194


I've noticed that most of the 3rd party website will charge you a cancellation fee but the hotel's direct websites won't.... and this was one of the reasons they did not honor this "best rate guarantee".

In cases like this, there is no way we can get this guarantee to work?

the hotel price matchers are like that. basically, get the rate of the room on the 3rd party site without fees and such - your rate will be even lower, and according to the email, they have to honor the even lower rate since it doesn't included taxes. They always screw themselves over like that.

hey everyone thanks for the 411 I really like this kinda stuff

Looking for hotel & car rental deals in Kauai, Hawaii from December 26, 2004 through January 9, 2004.

Place on beach would be great. Need 5 days in hotel for two adults
and 14 day car rental /convertible.

Any ideas?

IrateConsumer
"Because even the Irate Consumer needs to take a Holiday..."

Best Rate is a free rate!

I'd recommend signing up for the Total Rewards card. It's a 1 card for Harrah's/Rio/Harvey's/Showboat. You start off as a gold member and as you gamble you move up to platinum then to a diamond status. I don't gamble much but by signing up they send you offer codes in the mail for free rooms and food. You can also check your account online. I've been staying at Rio for free everytime I go to vegas and Harvey's for free at Lake Tahoe. Of course they encourage you to gamble but you don't have to.

http://www.harrahs.com/TotalRewards/TotalRewards

Can't find Holiday Inn's terms which they keep using against my claims.  Message edited by: Lugs on 2004-12-31 14:24:49

I tried getting the Renaissance Fallsview in Niagara Falls, ON on Priceline, but was unsucessful (I believe because it's a Saturday check-in). Anyway, I found a rate that would be comparable with PL if I could do Marriott's Look No Further Guarantee. I first tried a rate I found on hotelclub.net:

Hotelclub.net was offering a rate of $75USD. It was denied:

According to our review of the site with which your comparison was made, reservations are not confirmed to guests at the time of the initial transaction...

...Please be aware that many travel suppliers offering packaged vacation experiences, similar to the offer with which your comparison was made, issue travel vouchers to their customers. Due to pre-existing contractual arrangements, pre-paid rates that involve a voucher (including electronic vouchers) for a hotel stay are also excluded from Marriott's Look No Further(SM) Best Rate Guarantee.

Then I tried to do it using Orbitz; they had a rate of $81.59USD. I was sucessful:

Thank you for submitting a claim for Marriott's Look No Further(SM) Best Rate Guarantee. We received a claim from you for the following reservation:

Hotel: Renaissance Fallsview Hotel
Arrival Date: XXXXXXXXXXXXXXX
Reservation Confirmation Number: XXXXXXXXXXXX

We have reviewed your claim and have made the following modification to your reservation:

Rate: $74.96 Canadian Dollars
Reservation Confirmation Number: XXXXXXXXXXXX

The room rate listed above reflects your nightly room rate, before tax, and an additional 25% discount for submitting a successful claim according to the terms of Marriott's Look No Further(SM) Best Rate Guarantee.

Thank you for choosing Marriott.

The original rate offered by Marriott was $149.99CAD.  Message edited by: amszyh on 2005-02-24 08:12:36

I was searching for an inexpensive hotel around LAX for one nite. I found Super 8 for $53/nite on their website. Then I searched on Orbitz and found the same room for $42.

I made the reservation at Super8 website and then filed the Best Rate Guarantee form. It states a rep. will get back to you within 4 hours. I filed the claim around midnite Hawaii time (6 am EastCoast).

About 1pm Hawaii time ... 13 hours later, still no replies! I called their Claims Department and the rep. said they have been swamped but will get on it right away.

About 2 hours later, I finally received an email but it states a lower rate is now available on their website ($39.75) so they gave me the lower rate instead.

Isn't this illegal practice? 1) they didn't reply back within 4 hours but almost 15 hours later. 2) obviously, they changed the website to offer the lower rate!

When I made the call around 1pm, their website still showed the higher rate.

I just called them but they said there's nothing they can do because their site showed the lower rate when they went to my claim.

Anything I can do?

thankx

I did get free nights: 2 from Ramada in Vancouver, Canada (separate reservations), and 1 in Days Inn Anchorage, Alaska last July. Initially, the reps tried to brush me off but I insisted that I met the requirements and got approved. Male rep was helpful, woman - very polite but makes excuses to deny claims.

Alaska hotel prices were very high - so that price guarantee was very helpful. In Vancouver - hotel was fine but not in the center. I could have gotten a good rate through Priceline. Both times everything went smoothly - in Anchorage I showed the print out for free night, and in Vancouver - no questions asked, everything was in the computer.

So don't give up and try to be persistent and polite of course.

Forgot to mention: as mentioned below by encorehere- if the hotel advertises its rate in foreign currency then you have to find lower rate in the same currency. This is described on the website for low price guarantee.

PS I also got BRG from Hilton in Anchorage - but they sent you $50 AMEX GC after your stay, so I cancelled Hilton and stayed for free in Ramada and Days Inn. Room rate was about $200 in Anchorage!  Message edited by: needadvice on 2005-03-27 23:03:35

This worked for me after booking a room at the Ramada in Palm Springs. I got a free night from finding a lower rate on Hotelclub.com.

I booked Ramada Huntington in Victoria BC on Ramada's site then find expedia has lower rate so send request to Ramada that evening, the reply was quite quick, I received reply the next morning said I will receive my first night stay free. Thanks.

One note for fellow FATers' reference, based on the email Ramada sent me, because Ramada Huntington is a Canadian property, the matching site need to show the price in canadian dollar too, I did not know and the site I submite was the Expedia US site, that lady was very nice and found lower rate information in the Expedia Canadian site for me.

I like to clarify something to all, CENDANT has nothing to do with RATES zip nada nothing...

what CENDANT does do is charge the MOTEL that's right the MOTEL for the free night.

It is the motel's responsibilty to make sure that the rate they provide to the website

is the best possible rate that they are offereing any other ONLINE i say again ONLINE people.

Priceline and Hotwire are the expection.

So belive me when i say CENDANT has no problem is approving a deal if everything looks legit,

they are not paying for it.

Good Info, ALL

Hilton changed their policy. Now they match the rate and give you a $50 AMEX card, but... they give it to you after checkout - they don't mail it to you anymore when you get the match.

I made a successful match, but ended up cancelling the resv, so nada...

Summerfield Suites by Wyndham has a best webrate guarantee that gives you the first night free (even on one night stays) if you find a lower rate on another website. There are some dates where Expedia has a lower rate than the hotel's own website.

Summerfield Suites offer free breakfast and most of them offer free parking. They also generally receive very good reviews.

This is an incredible deal for a one stay night and depending on rate and location, may even be a very good deal for a two night stay.

Anyone get Wyndham to give a free night based on a lower hotels.com webrate? Hotels.com has a unique pricing system where a room is cheaper for 2 people or less. I don't want Wyndham to make a distinction on the hotels.com rate because the Wyndham rate is based on up to 4 people.

Okay, I'm new to all of this and was wondering...i was looking at days inn and found a price that is .01 difference - will this fly? thanks for your help in this!

awesome thread, thanks OP

I'm doing it for Flamingo in Vegas

wasnt this a sticky?

great great post OP

We got a free night from Ramada and stayed only one night. We thought that it would be totally free, but they charged tax (11% of original rate)! Can they charge tax? We have stayed Days inn before and it was really free that time.

This was very handy as a sticky.

I found a good price with a Radisson resort in Orlando area on another site, and remembered this post. I booked with Radisson instead and had them price match the other site minus the 25%. Though I had a bit of a problem.. the cooperate office had no problem at all price matching and fixing it all before check in.
It saved me almost $250 over a nine night period. And way more if I'd booked with the original Radisson prices, which I wouldn't have anyway.

Anyway.. thanks for the post... and someone make this a sticky again. It can save someone lotsa money!

 Message edited by: FallenAngel96 on 2005-07-05 17:11:45

I just did a Marriott Look No Further rate garauntee. I booked 10 days at $169/night found a better rate on another site.... submitted it to Marriott and now my rate is $94.35/night. I plan on using 5 Premium Pound certificates for the 10 day stay worth aproximately $180 each.

10 nights @ 94.35............$943.50
5 Premium pounds @ $180......$900.00

My net cost for 10 days will be $43.50

Not a bad deal!

Are you sure you can use those Premium Pounds certificates on discount rates? I thought Marriott would make you take these certificates only off the Full Rack Rate of the room? If you can use them on discount rates, I think I will go get a boatload of them off flea-bay. This is what the certificates say in fine print:

Reservation Information: Reservations MUST be made in advance by DIRECTLY calling 1-800-899-7235 from the United States or 0800 221 222 from the United Kingdom. From any other country either dial 44 20 7012 7878 or visit Marriott.com for hotel numbers. Recipients should advise the reservations agent that they are using a Premium Pounds Couponsm

You can absolutely use them.....have done so in the past. The original rate was based on a "Publicly available rate", which is a condition of the premium Pounds coupon, not "Rack Rates".

Beware of Wyndham's policy. First of all, you have to book the webrate which you cannot get out of, (when I found out I was scammed, I called my CC and they said they cannot reverse the charges and the stay is for a month in the future) I found a cheaper night at hotelclub.com and said they denied the match! Said its a voucher supposedly..WTF? I said it is a rate I can book on the web that is not a Priceline type reservation...they didn't care.

They also say they will get back to you within 24 hours of submitting the cheaper hotel and it was more than 48 hours...the catch there is I was not able to submit another rate from another site because it has to be done with 24 hours of making reservation.

Classic bait and switch, deceptive advertising and I bet there isn't one site that they have matched! Now I am stuck at $161 a night for a hotel that isn't even worth it. I complained VIA planetfeedback immediately but doubt I will ever get a response and it's been over 2 weeks.

Anyone know if the MGM Grand hotels pricematch?

I'm going there 10/7-10/10 and planning to stay at NYNY. Expedia shows a avg price per night of $209 (holiday weekend, OUCH!), the MGM site shows a $253 avg rate. I even signed up for the players card and called their VIP line. No go. I'm very surprised that wouldn't want to at least match the price....

I guess I'm answering my own question, but I just wanted to check in with everyone's exeriences.

Marriott does match Orbitz. Despite what the customer service ppl say on the phone or email. Just wanted to make sure of it. Hotel listed for 129$ and Orbitz had a special price of $114 so got it with the 25% discount for $86. 100-25 =$86 including the taxes.

Phone operators were all telling me that they would only match another Marriott sites and email they were non commital sending me the link to the page i allready sent. Great customer service !!!

Reminder for all check the various websites expedia,Orbitz etc before you book hotel on the main sites and NOT after to get any Possiable deals for these offers as most often cancellation fees apply making any savings meaningless.  Message edited by: yodarox on 2005-09-25 15:47:20 CDT

I hadn't read this forum before, but it works for Ramada. Got the free night, but they don't match the lower rate for the remaining stay. It worked out for me, since the difference was minor and my total stay was only 3 days.

Awesome post. No luck with Holiday Inn. But will look for best rate for this coming weekend. Wish me luck.

Useful post OP! Thanks

If someone has a way to do this can they show me how, I'd like to do a night at any hotel near anaheim for Jauary 25th one night for school

I also have to go back up on May 10th.

Anyone able to fine a PM for me

Thanks

See the Premium Pound/Bonus Buck discussion in the Marriott forum at www.flyertalk.com.
I have been able to use Bonus Bucks/Premium Pounds with "Look No Further Rates" and discounted rates. I never us phone reservations, only online reservations. it has been my experience that the phone agents don't have a clue! Just book the rate and present them at check in. Normally the front desk clerk will tell you to keep them until checkout. Make sure you know what the exchange rate for Premium Pounds are and the property is giving you a fair rate!

From Hilton's Best Rate Guarantee

"Offer does not apply to the following hotels: U.S.--Atlantic City Hilton, Las Vegas Hilton, and Hilton Reno Resort & Casino; Puerto Rico-Caribe Hilton and the Hilton Ponce & Casino."

(edit: nm, it is listed under Caesars, not Hilton)  Message edited by: fboyfboy on 2005-12-20 17:10:19 CST

Yeah, can someone please help me with this as well? I am trying to find a hotel near LAX for one night in early Feb. Do I just go directly to the hotel's site and get a price and then if I find it cheaper on Orbitz, expedia, etc. they will give the discount? Thanks!

So if one were trying to get Best Rate Guarantee for a hotel in Vegas, what would be the best sources, for the cheapest rates, Travelocity, Orbitz, etc? any other ones out there that get low rates? Thanks for all the help.

Planning a trip to South Padre Island, Texas during second week of Feb. Any tips on accomodation and things to do would be appreciated.

It worked for me today! I got a hotel deal for $325 CDN for a room in Niagara Falls this summer. Yes, it's a ton of money but an exceptional deal for the area.

Thank you for submitting a claim regarding Our Best Rates Guaranteed. We reviewed your reservation for the Embassy Suites – Niagara Falls location, as well as, the rate available on www.niagarahoteldeals.com. We were able to confirm that a lower rate was being offered on the website and have lowered the rate on your reservation to match the 325.00 CAD rate.

In addition, upon check out, an American Express Gift Cheque will be sent via FedEx to:  Message edited by: Tinker2Evers2Chance on 2006-01-21 19:18:40 CST

Well, this is the second time it worked for me at ChoiceHotels.com. I did it about a year ago and the same thing today. I booked there standard rate $95.99 I checked Expedia and got a $79 rate there. I then filled out the claim form on the website, and they matched the $79, then took another 10% off. So I ended up with a 2 bed Suite for 71.10.

I definitely think ChoiceHotels stands behind there gaurantee. BTW this was a Comfort Suites.

Thanks OP.

Expedia Orbitz etc are now offering best rate guarantees, and since the hotel direct website is often cheaper, this may be an easy way to exploit them.

For example, expedia is giving a $50 coupon if you find a lower price. Simply Orbitz and the hotels own website, chances are youll find a better price

Just wanted to share an experience because I had never done the Best Rate guarantee. I just booked 3 nights at Bally's [Thursday - Sunday] last night and the quote from Bally's was like $433 tax inclusive. On TravelAxe I saw WorldRes.com had the same room reservation for like $401 with tax. I faxed the claim form last night and they responded this morning with the new rate of 25% off the price guarantee the room was a little over $300. Even searching for an hour or more for the best price on any room or Vegas special [Hotwire, Priceline, Orbitz, etc.], this turned out to be the best value.

worked for me today as i got a pricematch for flamingo las vegas in may. from 430 for 3 nights to 290.25 for 3 nights. even the lady on the phone to confirm my rate was surprised.

I'm trying it with Ballys right now for Feb 28 - March 3. Got a rate of $267 + tax when I reserved thru Ballys and found it on www.onetravel.com for $227.55 + tax. Just faxed my claim form. Am hoping they honor it, which would bring the rate down to $170.66 or $56.89/night. That would be a sweet deal. WorldRes.com had a lower price on those days for Paris - with the discount it would have worked out to about $75/night - which is a terrific rate for Paris. But I decided that it wasn't worth $20 more per night than Ballys and went with that one.

It worked! YAY


Thank you for submitting your Best Rate Plus Guarantee claim form.



We have reviewed your claim and we will honor your lower rate request. Your new rate for your stay at Bally’s Las Vegas will be $170.70 (without tax) which includes the onetravel.com rate of $227.55 (without tax) plus an additional 25% discount.



Your claim tracking number is BLV-0600235 and your confirmation code is RRQGD. Please be prepared to present this letter upon check in to the hotel representative to ensure this discounted rate. Should you have any questions, please contact a Customer Service Representative at NVReservations@ballys.com or by calling (702) 862-3584.



Thank you for choosing Bally’s Las Vegas and we look forward to seeing you.



Harrah's Entertainment

E-Information Services

make sure you ask them to change it in the reservation system. i had to do that. if i didn't, then the older price would be on the reservation system and i would have to show them the email. regardless you are suppose to show them the email at check in anywyas.

nm  Message edited by: tooshy on 2006-02-11 12:25:18 CST

anyone have any idea whether or not best price gauruntee through direct booking applies to coporate rates?

Best Western also has a price guarantee: here within 48 hours of booking.

Thank you! Thank you! I used the Best Hotel Rate Guarentee w/ Marriotts for my stay next month in Phoneix. I saved $30 a night over Orbit- $90 total. I can buy dinner and quite a few hot dogs at the Cactus League now. My only concession was that I had to get 2 Queens instead of a King. But I think it's worth it!

I tried to use the Marriott's Best Rate Guarantee and was told "
According to the Terms and Conditions of Marriott's Look No Further(SM)
Best Rate Guarantee, when multiple rates for the same hotel,
reservation dates, and room type are displayed on a Marriott web site, you must
reserve the lowest rate to be eligible for the guarantee...For this reason, we must deny your claim under the terms of Marriott's Look No Further(SM) Best Rate Guarantee program."


I have a reservation for a king bed with breakfast but apparently, it was not the lowest rack room rate.

Any thoughts?

Any suggestions here:

I've been looking for a good Flamingo (Vegas) deal, and though it may not be the best, I just saw that tripres.com basically has the lower price for each night of my stay, (6/20-6/27) but only by $1 each night.

Is there some sort of minimum I would need before I tried doing the price match, with another 25% off?
Thought it might be worth it if I can get the 25% off.

Comments about this... or response from anybody that has used pricematch with Flamingo?

Thanks!

Orbitz works quickly - I got my response and refund within 3 hours (and the refund posted to my card on the same day as the reservation.)


Response (Tanya) - 03/22/2006 02:13 PM
Dear <heathriel>,

Thank you for submitting your claim for our Orbitz Hotel Guaranteed Rates!
We have processed your claim and a refund in the amount of $358.95 will be credited back to your credit card in 3-5 days.

We appreciate your taking the time to keep us informed of lower rates so we can make sure our rates are the best!

Sincerely,
Tanya
Orbitz TLC

I had this come up with Expedia last Spring. I e-mailed them w/i 24 hours of finding a better rate, but they did not respond until 72 hours later and denied my request to meet the price.

So I had to call and argue with them that telling me I did not qualify b/c they were slow in processing my e-mail made no sence.

Ultimately, they gave me a $50 coupon after offering to cancel the reservation w/o penalty. They did not reduce my rate, however.

So my advise is to call as soon as you find a better rate rather than e-mail.

Hey, Thank you. I made a reservation trhu HOJO for 218@ for two nights, and got the same offer for 150$ on www.octopustravel.com. After I emailed HOJO my claim was accepted and I have been given one night free stay and the second night at 90$.

thank you, it worked for me, i just booked at Aladdin Las Vegas for 149 / night, then filed a claim to compare to another site and they approved it and lower the price to 75 / night. this is amazing.

i pricematched aladdin through www.otshotels.com and yes they only give 10% less instead of 25% like other hotels . Still a good deal for me

Got a cracking deal here

Hotel: Flamingo LV
Duration: 5 nights
When: 22nd Aug - 27th Aug
Rate:$69

How-->Booked with hotel website at a rate of $530 in total. found within 24hrs (well i already found it before i booked with the Flam Hee Hee!!) on www.vegashotels.travel a rate of $463 used best Rate Gaurantee,they matched it + 25% to $347.
just download form fill it in and fax it to them along with proof snapshots. i had a reply within about 7hrs(im in england & it was sunday in the middle of the night there so mabe be quicker for you)it took 2 trys thou, make sure u send pretax rates per night. (thats all i failed on the first time). i tried checkin the rates on the website for a couple other ceasars hotels and it seems that their friday rate is greatly discounted along with a minor reductions on all other days i asume as i havent checked the other hotel website rates must be some deal they have with ceasars. and i havent tried diferent dates so good luck with it. MAKE SURE YOU CLICK THE 'BOOK NOW' BUTTON AS THE RATES ON THE POPUP ARE CHEAPER/DIFFERNT TO THE SEARCH LIST.

EDIT: Just tried ceasars palace for the same dates against the prices on Vegashotels.travel
heres the results

Their based on Deluxe Tower although they have palace tower as well
ceasars website:08/22-$270.00,08/23-$250.00,08/24-$250.00,08/25-$310.00, 08/26-$310.00
vegashotels rate:08/22-$151.00,08/23-$151.00,08/24-$151.00,08/25-$151.00, 08/26-$273.00

Total Ceasars $1390
total VHotels $877 * 25% total you would end up with $655 thats over half. wow!!!!

EDIT just checked the other sites of ceasars for same dates and it seems that FRIDAYS match the weekday rate across the board.

Just thought id share this as to pass on the benefit cause if it wasnt for this thread i wouldnt of thought of doing a little but of research work. so thankyou. it definetly pays to dig deep and hang fire and check as many websites as possible i know alot of the websites are the same company under different names i kinda just stumbled over this one after hours of frustrating same or more rate finds. ok im going now to practice the $20 trick on my 7mth old daughter. tarah a bit.  Message edited by: Intoxic8 on 2006-05-02 07:08:33 CDT

how long does it take for them to credit the rate difference to your account?

Just wanna add....Wyndham Webmatch is suck! Got rejected after showing them that Expedia had a lower price (~$25 difference). And they changed the term too...no more free night!

did anyone else matched vegashotels.travel with CAESARS hotels???

Last month, i booked 2 different nights at 2 different Hotel 8 in the LA area for my trip next week. Using Cendant's best rate guarantee, i was able to get both nights free. Well, today, i went into their website to look at my reservations, and it said "No reservation found" !!!! I tried typing the reservation number over and over and over. There's no way I made a mistake.

Would they (and CAN they) cancel without letting me know? Has this happen to anyone else? What can I do? Do i call Cendant or the hotel?

No brainer - call anyone and everyone until your problem is taken care of to your satisfaction.

I want to use the NPR promo code for Marriot as it gave me a good rate ($65.00/night Portland 5/26-28/06, can anyone tell me what promotion this is.

I found a site that stated it was a National Promotional Code. No further details/explanation.

Thanks

I want to book Ramada Inn. I found a rate that's lower than their site. If I book 2 rooms under 1 reservation... will their best rate guarantee give me both rooms for free or should I book the 2 rooms separately and file 2 claims?

Too late.. the rate on Ramada's website changed... its now lower by $0.01.  Message edited by: NancyHawaii on 2006-05-21 15:52:49 CDT

Got the Marriott best rate after finding the Orbitz rate was cheaper. $109 vs. $125. New room rate... $81.75!

Thanks FW!

Comfort Inn & Suites Sea-Tac - $107.10 (Internet User's rate)... but if you do a search on www.otel.com, the same room is listed for $83. They matched the new rate plus 10%. The rate is now $74.70.

Since the hotel website has the best rate, can I make reservation on other low price guaranteed websites (expedia, Orbitz) and then match to the hotel price?

Anyone know of some good deals for decent hotels in NYC for this weekend? Midtown location preferred

Thanks scrabbler great post.

Has anyone ever encountered the "Best Online Rate Guarantee" at the Langham in Boston (or whichever one)? Supposedly they don't guarantee them from PL and Hw, but also "Pre-Paid" services....the woman on the phone was telling me Travelocity, SideStep, all those kind of resellers are included.

Sounds like a bogus guarantee to me. I have gotten free rooms via Trip Rewards, and discounts from other places. But This just sounds like they're tightening the noose even more.

Didn't find a deal with vegashotels.com, but did get a lower rate with nhrb.com for Sept 24-29.
Only problem is that I am not sure if they mean total before or after tax.
NHRB charge a booking fee which makes the total price more expensive than the total Caesars price. Can you help?:

Just used best rate guarantee from Caesars properties for Bally's for a stay during last week of August (29th-sept. 2). travelocity had better rate by $20 for 4 nights. Submitted claim form via email and they beat Travelocity's rate by 25% as stated. Went from paying ~$85 per night to ~$66 per night, including a friday, after taxes. Travelocity still has better rate for that week. Worth checking out for anyone looking at bally's for that time.  Message edited by: scimethodman on 2006-07-12 14:56:41 CDT

Caesars honoured Best Rate Guarantee.

Booked September 24th - 29th.
Average nightly rate for Caesars Palace for 5 nights was $224.00 pre tax
Average nightly rate with www.bookme.travel.com was $223.73 pre taxes and fees.

With Best Rate Guarantee the average nightly rate dropped to $167.80.

Thanks for your help.

anyone have tips on good search sites for canadian hotels..preferrably that display in canadian currency?

This is a great thread

has anybody successfully used the Best Price Guarantee for Stratosphere?

i found out the answer....
strato only will price match it...
no bonus on top of that....  Message edited by: FrankBoard on 2006-08-08 18:33:03 CDT

I see a few posts regarding the Best Rate Guarantee policy of Vegas hotels. I stole the following list of Vegas hotels that have such policy from travel2vegas. Enjoy.

http://www.vegasmessageboard.com/forums/showthread.php?t=7835

I found www.hotels-net.net were great.

The luxor just pricematched Orbitz

Luxor for one deluxe pyramid room, oct 5-8, www.luxor.com: 629
Same room from Orbitz: 626
Luxor pricematched it to 564.

Funny thing is after fees and taxes, luxor.com was cheaper.

I successfully used the Marriott lowest price guarantee (for the first time!). I made reservations on Marriott.com for a hotel room at the Renaissance Downtown Chicago for Friday Oct. 6th until Monday Oct. 9th. The room rate on Marriott.com was $349. I found on sidestep.com a rate of $234.08. Marriott honored the guarantee and I'm paying $175.56 a night!

Yes, Cendant does offer a guarantee - but it appears it is impossible to obtain. Cendant customer staff I dealt with were rude and obnoxious. I don't know next steps to escalate this, at best it is deception. Try it - book a room online at www.daysinn.com (you can cancel later) then search for a lower price same hotel room online (it's easy to find). File the claim form and Cendant will have one reason after another why they refuse to honor their commitment on their website.
In my situation, Cendant first said that they could not find the information online that I provided. I gave them specific step by step (and page by page instructions) they then said that they couldn't verify that the number of beds in the room were the same. Again, I provided copied text and instructions on how to confirm the information on both the Day's Inn and third party website (not Priceline or Hotwire). They then refused to honor the guarantee and became rude when I asked to speak to management. How do consumers protect themselves against what seems like obvious deception?

I had the same experience as you a week ago. I reserved a room of Trevelodge in Flagstaff, AZ. I found the SAME ROOM type for a lower price on another website. I claimed best rates guaranteed. But they insisted that they are not the same type of room. ALAS!!!  Message edited by: tucsonocotillo on 2006-10-07 16:13:51 CDT

That is very deceptive. Did they send you cancellation emails? I've done this deal a few times as well, but have never had them cancel. I have few dates coming up over the next few months I hope they dont cancel. This has become very difficult to do They insist on exact room. Also very hard now to find a lower price. Ive been pretty sucessful in the past with Hotels.com travelaxe.com and expedia and onetravel.com Now I cant find it lower Anyone successful? I also have a night at LAX in February I hope they honor.

It would also be nice to have a thread that posts when a deal is successful date time and where we were able to pricematch too...

I had my first experience yesterday with a BRG, and not a good one:

I saw a $3399.00 rate mistake yesterday for a "Queen Room Suite" at the Ramada New Yorker (8th Ave) on Saturday, 12/09/2006. Someone typed an extra 3 in there I guess. I booked the room on triprewards.com. Just as a booked it, I saw the same price propagate out to all the online travel sites (otherwise I would have posted this!). Then the rooms all booked (or Cendant cleared the inventory). Now I can't find a equivalent room to invoke the BRG. And the CSR changed my resi last night to $379 without asking my permission. If the rooms become available again w/i 24 hours of my resi (1:00PM EST today), I hope I don't have a problem with my new rate. Does anyone have any advice on this? Can anyone find a Queen Room Suite for that night without the balcony (that's a different room)? PM me if you do and I will PayPal you $10 if I get the BRG!

Hi,

Does anyone have any experience with getting the $50 back at the Las Vegas Hilton (not owned by Hilton). If found this site with a rate "from 98.10".

And this site which is the same physical hotel, with a lower rate. Plus I get "players club" offers from time to time.

Well, I just tried it with some difficulty @ Best Western.
Went to website, not working for the hotel I wanted, site said to calll 800#, made reservation.
Found lower rate on Hotels.com
Called CS.
They said they could not honor BRG as I didn't make rez on website.
I told them the site said to call the 800# to make rez, which I did.
No luck, they would not honor rate.
So I went back to the website, this time was able to complet online rez.
Called back and got SAME CSR (lol).
So, we have been on the phone for the past 25 minutes to see if they were going to honor the rate.
A lot of wasted time for $26.45, but at this point, it is the principle of the thing.

Update: Not honored.
Per a supervisor.
She is telling me that per this clause in the T/C:

Affinity, Association, Group, Corporate, Negotiated, Packages and Wholesale rates are not applicable. Rates part of a travel package, which includes more than hotel accommodations do not qualify.

Per her reading of that clause, absolutely NONE of the websites like Hotels.com, Orbitz, expedia (etc) qualify. In addition, if you have to pre-pay the rez, the BRG is useless. That lets out most, if not all options for a lower rate.
So the BRG here is USELESS.
Utterly USELESS.

This is why I hate crappy hotels. If it was not one of the only hotes in that market, I'd cancel.  Message edited by: minifigg on 2006-11-18 22:57:20 CST

I would not say the Cendant BRG is useless, it just became incredibly difficult to find a matching rate. It clearly says in the T&C that the room and the rate must match, hence only the exact room type match (e.g. double non-smomking with double non-smoking).

Bummer. I just got back from there where I'd brought a Cordless Desktop EX 100 that was $29.99 - $10 rebate. This expires today but the new deal is sweeter. I guess I'm off the RS tomorrow.

Green 4 U.

Most of the hotel chains are now claiming to have the lowest rates by booking directly through the hotel's website. Basically, the hotels are trying to cut out travel agents and other travel websites (expedia, Hotels.com, Orbitz, etc.) The problem is in the fine print...  Message edited by: TWITCHED on 2006-12-22 04:07:12 CST

I booked Ramada Huntington in Victoria BC on Ramada's site then find expedia has lower rate so send request to Ramada that evening, the reply was quite quick, I received reply the next morning said I will receive my first night stay free. Thanks.

One note for fellow FATers' reference, based on the email Ramada sent me, because Ramada Huntington is a Canadian property, the matching site need to show the price in canadian dollar too, I did not know and the site I submite was the Expedia US site, that lady was very nice and found lower rate information in the Expedia Canadian site for me.

Anyone?  Message edited by: Ormus on 2006-12-22 04:41:20 CST

I originally had something else posted here that wouldn't have worked now that I have been educated that Wyndham's BRG is different than Cendant's after the two split. But I might as well use the space share a BRG experience from last week:

I found a rate discepancy for a Cendant hotel on Expedia. I made the rez on triprewards.com, filled out the form and had a free room 2 hours later. (Unfortunately the rate was changed immediately on the Cendant site, so I couldn't post this.)

There are a few things I want point out:

- My reservation didn't reflect the $0 after a day so I emailed them and they updated the record. Keep you eyes on that. It needs to be there to get the free room.
- I still have to pay a nominal tax fee. It's probably a city fee assessed on all rooms, regardless of rate.
- Sites like Expedia do qualify, but they need to be a standard rate. I would guess that Travelocity's "Good Buy" rates and "Expedia Special Rates" wouldn't qualify. All others would.  Message edited by: MayorMcShiv on 2007-01-01 14:04:49 CST

I did get a screenshot. First they said they could not find the hotel, now after I sent step by stepthey found it BUT they are telling me they can not find the same room listed. This is even after I advised of having a screenshot ready to e-mail or fax. I have gotten many freebies from their site- so I know they do give free nights. It has gotten much harder now that they've merged with Wyndam. I just don't like the "disappearing" hotel listings, or the "Oh, sorry ma'am your claim form never went through, if you'd like to submit again"...meanwhile they go in and delete the cheaper room or lower their rates. However, I have gotten my share of rooms so...I guess I really can't complain, just takes a lot of homework!

Travelworm has the Ramada loaded up again and with the old rates. In all fairness, travelworm doesn't list the suite as having a queen (even though they all only have queens). These rooms are explicitly listed on travelworm though:

The Superior Room - featuring one Queen size bed.Max 3 Guests
The Deluxe Room - featuring two Double beds.Max 4 Guests

These would clealy not be denied by the BRG.

Well, I replied last night and so far today, still no answer. I agree with you though, it really doesn't say queen- although, you and I both know that's the only suite. If anything, I may try to book one of the other rooms or wait and see what comes up between now and then. Thanks a lot for your help though!

I just submitted a claim through Harrahs. How long do they typically take in getting back to you about the best rate guarantee? Their forms say up to 72 hours but perhaps someone on here has had experience as to their speed at this.

when i did mine last yr in june/july time. i recieved a return email confirmation with the new rate the next day but bare in mind that i live in England the reason i believe i had to wait that long was due to the time difference and waiting for them to start work otherwise i think it would have happened the same day. I remember thinking they were pretty hot on the admin side.

I've never submitted a claim through Harrah's, so I can't help you on that one. I know Triprewards site says 4 hour window- mine took a little longer, today my free night was approved- thanks to you MayorMcShiv! Greatly appreciated. Now I just gotta start working on something for the 24th...

Yes! I did get the queen suite. I sent a final e-mail stating that I had screenshots of Travelworm and that the price confirmed and available to book was a suite w/ a queen bed. I also told them that I was aware that the only suites the hotel had were queen bed suites. I'm glad it worked, however, the initial person I was corresponding with (Jessica) did not process the free night- someone else did (Darci). That was odd- either way. I'm happy. Thanks again.

BTW- I was also worried that the words "Superior" and "Deluxe" would throw off the whole deal. Those extra words on the competitors web-site gives way for the excuse I have received many times- "That specific hotel has about 8 different type of double bed rooms so we can not verify that the room is the same so unfortunately we can not process the free night."

I just gotta say thank you for posting all of your experiences. I am currently doing email debate with Starwood trying to get the expedia price matched. I seem to be getting every excuse under the sun. First was--I made the reservations more than 24 hours ago (which is fair--that is in their terms) so I said fine, I will cancel my reservation and rebook. The next guy said oh no, no need to do that--please resubmit your claim. So I did-the next response was they couldnt find my reservations--so I resubmitted. My final response was the 335 rate on expedia is the same on their website--only problem is their website lowest is 409. Cant find their 335 anywhere. I just needed to vent--thanks for your posts!

still haven't heard back from Harrah's but the "deluxe" issue also arose for me. The lower rate at onetravel was for a double deluxe room but Caesars has two different deluxe rooms, although priced the same. Weird.

Also Onetravel is so hard to navigate I almost didn't find the lower rate, so I am afraid they may have the same problem verifying my claim. Just to cover my ass, I am printing out the lower rate again today. That way the date stamp will be for today and will prove the lower rate still exists.

Wahoo! Got the best rate guarantee from Caesars!

I booked the deluxe augustus room with double beds at Caesars for May 17-20 on Harrahs.com for $1,260 before taxes. I found a lower rate for the room on onetravel.com and submitted a best rate guarantee claim. It just got approved!

"We have reviewed your claim and we will honor your lower rate request. Your new rate for your stay at Caesar’s Palace Las Vegas will be $805.60 (without tax) which includes the onetravel.com rate of $1,074.13 (without tax) plus an additional 25% discount."

Very nice. Thank you everyone at FatWallet for the advice and help!

London Town (specific to London, England) will give you 100 GBP if you find a cheaper price elsewhere. I just booked a room there for 87 GBP after finding it on British Airways' site for 86 GBP. We'll see how it goes - if they deny, it's not prepaid so I'll just cancel.

Let us know how that goes- I'd love to hear about it!

Question on Caesars...does the best rate deal work if I book an air+hotel deal ? I did one through Travelocity recently for a May-June trip for 4 nights.

I noticed on their website : packages and promotions excluded. Dunno if that is air+hotel deals or specific packages/promos that Harrahs does.

TIA !!

Hello,

perhaps can You me helping?

I have booking 2 DBL Room by triprewards (Ramada Hotel SFO)

I found a better rate was write:
Tour - Standard room, double beds

mean beds one or two beds? (I think one is writing "bed", without "s")

another site have a lower rate with this avalaible booking:

Two Adults + Two Children (Twin/Double)

Díd anyone good for a freenight?

Excuse me, but english is not realy good.


Thank You very much for helping and nice greatings
bavariagirl

This Forum is very, very good, Thank You

Don't forget when you get a successful Triprewards BRG to Post here:

Fatwallet Free Nights  Message edited by: prudence on 2007-02-14 13:10:29 CST

Hello,
is today in USA a regular workday? or any holiday?

I have send a claim 6am CT,
the second Claim (for same Confirmation) send 2 pm, but I have get no answer from cendant?

I reading answer is about 4 hours. What ist when i get no answer without 24 hours?
Is it denied?

Or is possible, that 2 Mails go lost?

Thank You very much.

bavariagirl

I would think that they're working today. I hate the fact that you don't get a confirmation email from the BRG form! But yes, you'll be okay. They are good about taking your word for it that you submitted w/i 24 hours. I would call them to see if they got either one. BTW - they're not open till 11:00 like their site says. They leave work at 4:00 or 4:30.

Thanks,

so I do waiting. My english is not the best, and a call from Germany is for me not the best way.

I am happy a found a lower price and hope I have make all right (and the price do not change)

Greatings
bavariagirl

WARNING!!!!

Do not use www.gotrump.com they say they have the best rate gaurantees but that is only before the taxes and fees add-on. I booked a hotel room in CHarlotte and it was supposed to be $49 plus tax obviously which was supposed to be $8.50 and I paid with my credit card then the next page they said I was charged $16 in taxes and fees PLUS $7.50 booking fee. im like WTF and then when I went to cancel literally 3 minutes later they charged me a $25 cancellation fee.

SCUM BAGS.

So take it as a warning they say they have the lowest prices on hotels but not at all after all the fees and taxes they charge.  Message edited by: postings654 on 2007-02-24 16:07:51 CST

Apologies if this has been asked before but has anyone had any luck with vegas.com honouring their double the difference guarantee.

Looking at dates in March for a 5* on the strip and on one of the nights vegas.com has it for $399 whereas Orbitz has it for $214.

Reluctant to try it in case they try to weasel out of it!

Any ides?

Thanks

it is really hard to find a free hotel using best rate guarantee. sidestep does have some lower rate, but those are all for membership.

Hello,
please anywhere can help me?

I have found and booked bei triprewards.com
Ramada Ltd. Key Largo
2 Queen Beds Room Best Available Rate
Non Smoking With 2 Queen Beds Standard View-Has Balcony Complimentary Continental Breakfast

cheaper rate by expedia.com:
Two queen beds. Balcony. Desk. Complimentary dial-up Internet access (with local access). TV with premium cable channels. Refrigerator and coffee/tea maker. Microwave on request. Hair dryer. Iron/ironing board. Complimentary newspaper. Nonsmoking

cendant write me:
Please be assured that we have thoroughly reviewed your inquiry. We are unable
to find the lower rate on the website you provided. If you believe there is a
discrepancy, please provide us with additional information. We will gladly
research this inquiry further.

I can't find a discrepancy.
It is a 100%nonsmoking property. Where is the problem?

Thank You very much, for helping me. (Sorry, that my english is bad, but my language is germany)

Sincerely
bavariagirl

Hello,
It's possible to get a free night, when triprewards write 2 queen bed harbour view,
and another site write 2 queen bed marina view?

Or it this a discrepancy?

Thank You very much, for helping
bavariagirl

Hi everyone:
I plan to go to San Francisco and I am looking a nice hotel. Does anyone have any suggestion? Thank you.

Dear MajorMcShiv
Thank You very much for answer.

The hotel has only 2 different 2 queen bed rooms,
standard view and harbour view.

I has booked standard view, but it was denied.
(cendant write another site has no balcony) but this is no right, all rooms has balcony and expedia write by room description this too.
I have this answer send to cendant and wait of answer.

I hope, I have luck. (The price is changed now, so I can not more booking a lower rate by expedia)

Have a nice day
bavariagirl

I had no luck.
cendant write, hotel has rooms without balcony.

I have booked a room with balcony, and expedia has a lower rate (at booking time) with write balcony, when go to room description.

Although all Internet pages write that all rooms have balconies, this also writes the hotel side directly.

It is a pity, now the lower price has still been raised.

nice greatings
bavariagirl

Thanks op. Booked a NY hotel on Expedia knowing the Travelocity rate was slighty cheaper (only $2). Expedia matched the price and gave me $50 credit toward my next hotel or package purchase on their site.

so I see this website called freetraveling.com, where they basically post price mistakes of hotels/ Are the hotels really going to honor said mistake? Would seem hard to do if you show up, and they deny you lodging because of a mistake...

I'm trying to nail down a good deal on a room at Caesar's (Vegas). I've found a rate through the travelaxe software that's considerably better than at Caesar's website, so I'd like to use it for Harrah's Best Rate Guarantee, but here's my problem: In the travelaxe software, the rate shows up as coming from "National Reservations Bureau", but when I look for the same dates on http://www.nrbinc.com/ I get rates that are $5-6 more per night. Being the true Fatwallet junkie that I am, I don't want to lose $12 in savings. I'm guessing that somehow travelaxe gets a slight discount somehow, and I wonder if there's some way to get that straight through the website.

My concern is that it will be difficult to get Harrah's BRG staff to accept screen shots from travelaxe as proof of the lower rate, since they can't just pull it up on their web browser to confirm.

Any ideas on how to pinch every possible penny?

thanks for any advice...

i am wanting to book one week or more starting 3rd june'2007 at hilton,east brunswick,new jersey.any advice how to get the best rates.thanks.also how do i get a good rate rental car in new jersey.  Message edited by: helpmezz on 2007-04-25 14:02:23 CDT

I am going to grand teton this july. the hotel is quite expensive in the area. just wonder if there is any deal I can take advantage. any recommendation is appreciated.

thanks

Can someone please give me the link to get the Las Vegas Hilton Best Rate Guaranteee? I am unable to find it under the Caesars best rate guarantee link.

Thanks.

unfortunately the deal page for grand teton hotel doesn't exist anymore. , any other deal? we are planning to visit in first week of july. appreciate your kind help.

True. I use the technique every time I make a reservation.

Hyatt only offers low price guarantee within 24 hours of booking and it has to be from their site. I booked 6 months ago at $490 and now its $340. They wouldn't even match the price. They made me cancel my old reservation and place the new one. No discount!

The basic

So I'm about ready to pull my hair out after hours of dealing with BS from customer service trying to waffle their way out of giving me a free night. Here's the story:

I book 1 night at Ramada, 2 double beds, no-smoking, 3 adults occupancy, for $89.95/night ($105.02 after taxes). Find the SAME room on Expedia for 3 adults for $75/night ($89 after tax). I submit my claim, and am informed that Expedia's rate is based on DOUBLE occupancy. I go back to Expedia and go through the entire booking process, taking screenshots of every page short of entering my CC #. Their price clearly states $89 total for 3 adults. I submit this to CS, but finally get another email stating that the rate does not qualify. I call CS, and they tell me that this rate is still based on double occupancy, that even if I booked w/ Expedia, I'd be charged extra once I got to the hotel for another adult. This sounds like a load of cr@p to me. If I book and pay on Expedia, how can they nail me with additional charges once I get to the hotel? Somebody please help me out here!!

Offering Business class tkts on airfrance (7) @ $3500.00 (you pay all taxes) US/FRANCE-EUROPE. This is a non reveune sale.
(Valid a year from date of issue.)

Hi,
Can any one help me in finding a free hotel in Buffalo,NY on september 1st,2007.

I tried thru Kayak.com, Travelocity.com,Orbitz.com,Hotels.com but of no use. none of them list cheaper than triprewards.com

Thanks in advance.  Message edited by: onlyjayaram on 2007-08-03 10:19:08 CDT

you might want to try www.hotelpricefinder.com (hotel price finder dot com)... i use it all the time for BRG claims... need to click through and take screen shots though

Best Hotels, BED , Breakfast Around USA,UK,CANADA
I suggest using www.bnbstar.com if you look for B&B in your area. This is really the best in of the kind. Other good sites I know:
www.travelegia.com - for b&b and hotels
www.inspectedinns.org - best quality inns
www.bnbstar.ca - for Canadian B&B
www.bnbstar.co.uk - for B&B in UK.

nice information! thank you OP!!

helpful.thank you...

I have been trying diligently to beat the prices on the Triprewards website. I stayed up late last night and thought that I had successfully found prices better than those I booked on Trip REwards. I utilized the www.hotelpricefinder.com website. Unfortunately both hotels that I booked through Triprewards and submitted claim forms on were rejected.
Here is one of the rejections:
Dear Linda,

Thank you for contacting Travelodge Customer Care regarding the
Travelodge Guaranteed Best Available Rate. We appreciate your choice of
Travelodge for your lodging needs.

Please be assured that we have thoroughly reviewed your inquiry. We
are unable to find the lower rate on the website you provided for two
adults. However, we were able to find the $64.99 rate for one adult,
however this wouldn't match as your reservation was booked for two adults.
If you believe there is a discrepancy, please provide us with
additional information. We will gladly research this inquiry further.

Book with confidence at Travelodge.com with the Guaranteed Best
Available Rate. Enjoy your stay at Travelodge.

Sincerely,

Jessica Lemieux
Customer Care Representative

I entered 2 people when seraching for the reservation on the competitor's website. This was the other rejection:

Dear Linda,

Thank you for contacting Baymont Inn and Suites Customer Care regarding
the Baymont Inn and Suites Guaranteed Best Available Rate. We
appreciate your choice of Baymont Inn and Suites for your lodging needs.

Please be assured that we have thoroughly reviewed your inquiry. While
we were able to view the lower rate on display, unfortunately that
rate is not guaranteed as the website states under the User Agreement
"Rates are only guaranteed after receipt by Operator of full payment.
Adjustments to rates will not be made after full payment, nor shall any
subsequent rate reduction be made retroactive. Rates and schedules are
subject to change without notice prior to payment." If you believe there
is a discrepancy, please provide us with additional information. We
will gladly research this inquiry further.

Book with confidence at BaymontInns.com with the Guaranteed Best
Available Rate. Enjoy your stay at Baymont Inn and Suites.

Sincerely,

Jessica Lemieux
Customer Care Representative

Has anyone else received rejections such as these. And if so how did you overcome these obstacles? Thanks

I don't think so that Cendant is fraud. It is rather the majority of the FatWalle stupid FatAss folks who made the best rate guarantee not working anymore. Before some of you dumb asses started to discuss and cheat about the BRG it always worked fine.

As an example one has only to see the previous post: One FatWallt girl want to match a booking for one person with another website with a room for two people. He, come on, this is not the same! The terms and conditions clearly state that exactely the same thing will be matched.  Message edited by: michaeltantini on 2007-08-19 11:26:43 CDT

I am excited. I finally got a free hotel in Salt Lake City at the airport. I was able to beat the price using Hotels.com. It took several hours to peruse various websites. I feel like I won a contest.

What is a "free hotel". I don't understand that.
I am looking for a deal to stay in denver for 4 nights, from sep 1 - sep 4.
From where i can find a good hotel deal.
thanks.

Cendant IS fraud!

They will find some difference or other and reject. For example

Dear whateverworth,

Thank you for contacting Days Inn Customer Care regarding the Days Inn
Guaranteed Best Available Rate. We appreciate your choice of Days Inn for your
lodging needs.

The Guarantee applies only to published rates available to the general public.
This excludes private rates, packaged rates, rates involving a prepaid voucher
program, hotel rooms sold as part of a travel package, corporate discount rates,
group rates, meeting rates, any rates requiring membership to a club such as AAA
rates or AARP rates, affinity program, or other organization where the rates are
targeted toward a specific group of individuals and not intended for the general
public.

The rate you booked is a AAA rate.

Book with confidence at DaysInn.com with the Guaranteed Best Available Rate.
Enjoy your stay at Days Inn.

Sincerely,

Jessica Lemieux
Wyndham Hotel Group
Customer Care Representative


It should not matter what I used (AAA/AARP) to book with days's inn. As long as Expedia is lower, I should get it! Fact is AAA rates are lower than their "best available" rates making this whole thing moot!

So after reading all 11 pages of this thread, I can't find this question. Is using the American Express site considered a club like AAA?

I don't want to bother with the hassle of booking an Embassy Suites through Hilton. Also the AMEX rate is non refundable - so would that also be a reason for them not matching the price and me getting a $50 certifcate?
Thanks!

triprewards has been constantly denying to honor their best rate guarantee... I find that during the time you send in the claims, they'll go around websites to update the prices and room just so they can deny you.

I just got 2 sweet deals with Marriott's Best Rate Guarantee. The Courtyard Newark Elizabeth for March 7-9, 2008 (we're going to a convention) was listed on their website for $104. I found the same room on Travelocity for $84. Marriott matched that rate and discounted it another 25%. Bottom line: $63. Also, I booked The Courtyard Herndon Reston in Virginia, just outside of DC for my birthday. May 8-11 was listed as $69 and again Travelocity beat them at $55.72. Bottom line: $41.79. I've never had any luck with Wyndham or Triprewards guarantees but never had a problem with Marriott. I love them.

I will have travel to San Diego, CA on Feb,2008, how could I find a better hotel price? my budget is about 80USD, and want to take a hotel near downtown.
thanks a lot.

hello guys I need a hotel in Ontario, CA from Jan 8th to Jan 13th, can someone suggest a decent hotel with decent rate? actually I need a rental car too, is there a site that gives you a package for hotel and rental car? thanks a lot guys

yeah I found some good deals myself, thanks mom2boyz

heres another site with more information at different times.travel

Just got a BRG at Ramada Inn across the street from Disneyland. Suite was $189 on ramadainn.com and $100 on Hotels.com. Very easy, no problems with Cendant here!

Is this because you are not the smartest guy on earth and because you are too greedy?


Hääääööööööö boy? Travelglitch.com is a nonsese website which is owned and maintaned by a guy from Toronto. People say that he worked previously with Travelocity and get the sack because of some internal problems. Anywhy, there is nothing that actually works on that dummo site!

Just FYI, you have to watch this with the Country Inn & Suites. I booked a reservation for the hotel in Birch Run, MI from (Dec 31-Jan 4) and attempted the BRG when the price dropped on all the other sites. The Country Inn then adjusted their website to the new lower rate and said that I had to 'rebook' at new rate (by modifying the reservation). In other words, I could get the lower rate, but not any additional savings from a BRG.

I had booked two rooms, one I was able to modify - the second one wasn't so I sent them an email. I was emailed by a nice rep saying they had adjusted the rate manually for me. 'Manual' adjustment meant that 'central reservations' had modified my rate (and smoking preferences unbeknownst to me) and when I arrived the hotel wouldn't honor my reservation for a 2 queen, non-smoking room. They offered a king with cot for additional charges since they'd already assigned all the non-smoking rooms! Their position was that it wasn't *their* fault, it was central reservations but as a customer it left me in the lurch. I couldn't take my 87 year old grandma into a smoking room so I had to leave. That said, I'm glad it worked out that way - this particular Country Inn is tired and in very poor condition.

My two cents, be very careful if you attempt a BRG at the Country Inn & Suites - I ended up having to find another hotel!

deeply sorry brother to hear about your experience. so, all other buddys out there, watch your steps with the brg!

tripadvisor.com added otel.com as one of its price quote sites and otel was a much lower quote for the motel I checked. Has anybody had good luck with otel?

Hi,

I have stayed juli 2007 many freenight at California, it was all free - no pay taxes,

Now dez 2007 I must pay tax from 0, It was about 13-20$. The most time I get no a receipt, because a "Freenight!" per BRG. Return at my home, I see on my CC I must pay taxes.

Is this right?

Thanks for help
bavariagirl

Yes, this is rigth. Be happy that you had a free night and don't bother about the taxes! Thank you.

Need advice on the following, I have not bought from either TripRewards or LastMinuteTravel yet and need your advice if I stand a chance to the TripRewards BRG.

Dates: May 1st week for 2 days
Hotel: Days Inn San Diego Near Sea World (3350 Rosecrans Street/I-8, Midway & Rosecrans, San Diego, CA 92110 US) as listed in TripRewards

Hotel: Days Inn & Suites (3350 Rosecrans Street/I-8, Midway & Rosecrans, San Diego, CA 92110 US) as listed in LastMinuteTravel

Room Type: 2 Double beds Standard TripRewards
Room Type: Standard Sleeps 2, 2 BedsTripRewards

Room Rate: $139 in TripRewards
Room Rate: $86 in LastMinuteTravel

-ours

I would submit the claim. Nothing beats a failure but a try. Good luck.

I think I must be doing something wron because all the rates everywhere I look are the same (Hilton, Marriot, Hampton, HolidayInn)

I am planning to take a short trip to Seattle. Would like to stay somewhere downtown. IN 3/28 OU 3/30

Do you have any advise or suggestions?... Thanks much!  Message edited by: jomarrod on 2008-03-12 01:06:04 CDT

This is great! Thank you. Hello everyone this is my first comment on Fat Wallet.

-Mike

My 1st experience w/ Best Price Guarantee on Expedia:
+Booked 3 nights on Expedia at $55/night
+Checked Orbitz and they had promo for the same hotel/night at $51
+Called Expedia, was on hold for approx. 30 mins
was given 2 options:
#1 Pricematch (3 nights x $4= $12)+ $50 Expedia Credit/Voucher
or
#2 Leave total as is +$100 Expedia Credit/Voucher
______________________________________________
Picked option #2 so they basically paid for my rental car...

Orbitz has a 20% off promo. When you add it to your cart, the discount shows as a coupon off.

Would triprewards deny a guarantee claim becuase of the coupon?.... I am after the free night. Thanks!

Well Expedia didnt hold up the policy for me. Booked a room and found it cheaper at Orbitz a few hours later. I called them and they said they would cancel my reservation so I could book it at Orbitz and waive the $25 cancellation fee as a "courtesy".

I tried to do a Best rate guarantee referencing the 10% orbtiz coupon at a Westin Hotel last week. Well I got the canned email response that denied it, but I followed up with a call and got 1,000 free starwood points. Pays to make a phone call!

Did a BRG claim with Ramada Orlando International, compared it with Travelocity and the claim was approved for 1 night free stay.. great stuff

My husband and I just got back from a wonderful trip to the San Antonio, TX area. We stayed 6 nights in different hotels in the city. All of the claim forms that I submitted used Orbitz prices to beat the Wyndam prices. I found most of the lower prices using Kayak and sidestep. The program and works. We paid one hotel 1.05 for the safe and one hotel charged us 15.00 tax.

Not sure if this correct forum, but here are some La Quinta codes that hopefully will help someone save some money.
Most of them are a percentage off.

EMEXT2-email promo code
LMD-last minute deals-usually only good 3 weeks prior to arrival
PETPRK
USAROL
USAARC

YMMV, do not know if these codes expire

I've worked at hotels before, I hated when people used Priceline, orbits for example, they would jack up the room rate up to 50 bucks and I couldn't tell the customer, and they thought they were getting a deal, it'd make me cringe. You ARE NOT getting a deal. Never did a person get a deal using these online reservations, you just think you are. Best thing to do is call the hotel and make a reservation through the hotel itself. Not even their reservation lines, the HOTEL's front desk. Ask them about the best rate. Always ask if they can do better, tell them if you are tight on funds, but ONLY stay at there hotels. Our hotel rate was 159.00 on average, I could go down to 89! That is a big difference, be polite, if you get pissy because the rate I'd probably only go down too 129.00.


Also if you are planning a vacation, ask when the hotel isn't full occupancy. We had over 200 rooms and when we would only fill half of them sometimes our rate was 79.  Message edited by: sugarsphinx on 2008-05-19 10:29:16 CDT

Thank you Thank you who ever started this.

My find was awesome Marriott San Antonio Riverwalk 1-1 thru 1-4 419.00 per nite on Marriott.com, Hotels.com259.00
They are selling me the room at 186 per nite. This is wonderful

Sucess at Travelodge in Burbank, CA

Topic BESTRATEGUARANTEE

Hotel Name Travelodge Burbank-Glendale
Hotel Address 1112 North Hollywood Way, Burbank, CA
Arrival Date 7/12/2008
Departure Date 7/13/2008
Number Of Guests 2
Room Type 2 Double Beds
Brand Rate 105.95
Lower Rate 98.90
Competing Web Site Address http://www.hotelsatanywhere.com
Special Terms

This was posted on the "other forum" a couple of weeks ago.

http://BRG.DealSnare.com

It basically finds free hotel rooms through the TripRewards/Wyndham Rewards program for you. Just enter your city and date and it searches for any triprewards property that has a lower price someplace else. If it doesn't find anything you can subscribe to the search and it will email you when it finds one.

I've been using it and although it has some glitches, its pretty amazing. Almost too easy now.

Anyone know of a way to get the Embassy Suites in Miami; Thursday through Saturday 7/31-8/2 below 139. Or I will even take a better hotel that offers a shuttle(free) to the Port of Miami. I tried Kayak,Hotels.com and Travelocity. Need a room for 4 people. Thanks

please delete my request.

I asked for it to be deleted because apparently there is no better deal out there less than 140. I asked about the Embassy Suites specifically because that's where our group is meeting. So No I dont have any other hotels and yes I tried using the other sites like Kayak, and No I dont want your help because some of the "HELPERS" are RUDE(IMO).. In addition to that there are only 2 companies that shuttle from MORENO VALLEY to the Ontario airport and they are priced the same. BUT thanks so much for your imformative help.

Hey, I have a question about doing the BRG. Me and my brother are visiting our other brother in NYC, and will be going to DC for some of the trip. I want to do the BRG at either of the two Day's Inns that are eligible for the BRG now. Me and my brother have different names obviously, but the same home address. Would booking at the same hotel on consecutive days, but me doing one day and him doing the other, work at all?

Also, I'm guessing the Silver Spring location (8040 13th Street) is better than the College Park location (9137 Baltimore Blvd) since it is closer (about half a mile) to a metro station? Is it feasible to get this location in Silver Spring for the purpose of touring downtown DC?  Message edited by: firestorm225 on 2008-07-19 17:45:30 CDT

Anybody had any success getting a price match or Best price Guarantee for hotel in BOSTON?
I am planning some trip-s there this summer and it would be great to get one of those deals.
I checked RAMADA (NADA); now checking Best Western -- still nothing cheaper than the Hotel web site itself.

Thanks in advance
Scott

I got my free night approved, and found another Days Inn in College Park, MD that is cheaper on Hotels.com so I booked a night there and filed for it. I wonder if Hotels.com is having a Days Inn sale or if I just got lucky finding two hotels on sale there.

I also tried Binghamton, NY and it told me about a Super 8 but it turns out that Kayak has a bug and mapped it to a Motel 6 instead.

BTW I do agree with the earlier comment about this almost being TOO easy. Are there any other search engines that check Marriott and the like? Or is Wyndham the only one that gives you the night for free?  Message edited by: billrubin on 2008-07-25 11:48:26 CDT

If you're going to do the Days Inn BRG more than once, be sure to wait 30 days or submit the second one under a different name. I had my 2nd one rejected. Of course I then cancelled my reservation and made a new one in my wife's name and resubmitted the request, which they promptly honored .

Is there a way to beat Ramada on Canadian hotel, given that Ramada's website shows room rate in CAD while comparison website (i.e. Orbitz etc) display USD? How possible to get Orbitz to show price in CAD?

Specifically I'm looking at Ramada Plaza Fallsview - Niagara Falls (Ontario) and was quoted CAD109 from Ramada and USD104.40 from Orbitz. According to xe.com the Orbitz's price is indeed lower, but do I have a case after all?

lhwjud - The BRG wouldn't work because they only compare CAD$ to CAD$. I was able to find a beter rate a couple weeks back for the Days Inn - Fallsview using Expedia.ca. Also, hotels.ca shows the hotels in Canadian dollars as well. I'm sure there are a few others, but I had success with these. Hope this helps.

I stayed my free night at the Days Inn in Silver Spring, MD last Sunday. It was a dive. I guess the bullet proof glass for the desk clerk should have been a dead giveaway. The online ratings were pretty bad but I discounted them. I had a great deal on a 4* hotel room in Washington, DC via Priceline the following night then we were going to stay in another Days Inn with not great ratings. I decided to extend my PL room (they were offering the option of an extra night at the same rate) and cancel my free DI room.

I always thought that Days Inn was a quality chain. I guess I was wrong.

Well Marriott honored their match + 25% off. Priceline had option to book Fairfield Inn LaGuardia direct without any offer hassles for $179. I booked Marriott.com for $259 and submitted the form. Got notice this morning from the Look No Further Rate Guarantee people with the new rate of $134.25. Almost $150 in savings after taxes

Submitted a claim and was awarded the 1 night free based on their guarantee of best rate.

Topic:
Wyndham Guraranteed Best Available Rate.

Sucess Hotel:
Wyndham
633 North St. Clair Street
Chicago, IL 60611
Arrival Date:
8/22/2008
Departure Date:
8/24/2008

Number Of Guests:
2
Room Type:
Deluxe/King/Non Smoking

Hotel Rate:
$269.96
Lower Rate:
$246.00
Competing Web Site Address:
Orbitz.com  Message edited by: blckkj on 2008-08-20 08:10:49 CDT

In general, how do these "claims" work? How/where do you submit one?

BTW I do agree with the earlier comment about this almost being TOO easy. Are there any other search engines that check Marriott and the like? Or is Wyndham the only one that gives you the night for free?



Does any one know of another search engine that tracks Marriott and other hotels??

I'm in the process of getting a night free

Days Inn 148

Orbitz 136.36

Date 09/05/08 to 09/06/08 In Richmond, Va

I've been using this site to help me out Link  Message edited by: tannedgecko on 2008-09-02 12:02:14 CDT

You make some good points there. Thanks for the information.

Just recieved a free night using Wyndham BRG at the Super 8 downtown Atlanta on 10/31/08.


Hotel Name Super 8
Hotel Address 111 Cone Street NW, Atlanta, GA 30303
Arrival Date 10/31/2008
Departure Date 11/01/2008
Number Of Guests 1
Room Type King
Confirmation Number 56623432
Brand Rate $139.00
Lower Rate $97.30
Competing Web Site Address
http://www.easytobook.com/hoteldetails.phputm_medium=verticalaffid=808ho
tel_id=18450utm_campaign=enutm_source=kayaklistingdeparture=01-11-2008la
ng=enpersons=1currency=USDutm_content=etb3room_id=134846arrival=31-10-20
08utm_term=atlantarooms=1
Special Terms


I also had luck with a Travelodge on a different date, although I cancelled before the claim went throught. The CSR inititally denied the match because the competing website simply stated "king bed" and the hotel's website gave descriptions of several types of king rooms. The reason was that the room types had to be the same. I explained to him the logic that if the other website's "king" was cheaper than any of the hotel's "kings," that obviously one room type matched and the hotel's site was still higher. After asking him to forward the claim to a supervisor, his supervisor actually called me back the next day and admitted "a mistake had been made."  Message edited by: sundevils006 on 2008-09-12 10:32:44 CDT

Can anyone see where Harrahs is advertising their 25% off lowest rate guarantee? I can't find it anywhere

Can anyone see where Harrahs is advertising their 25% off lowest rate guarantee? I can't find it anywhere

Can anyone help me with getting better rates for White Mountains region hotels in New Hampshire ? I plan to be there on 10/10 and 10/11

I browsed for deals however they were pretty expensive. I think since I am booking at the last minute.

Any help would be appreciated.

The worst one is Starwood in terms of rate guarantees (the program as a whole is great, though)

They claim to give you 10% or 2000 points, but when I submitted a claim they took the discounted fare off of Expedia and then told me that it was an error and I didn't qualify for the 2000 points. It was only about $20/night cheaper than SPG website (at the Sheraton Kauai), but still it was cheaper and should have given me 2000 starpoints. I had screen captures and everything, but they wouldn't budge.....I was SPG gold too. Basically, their guarantee is trash if you ever try to use it.

Embassy Suites Mandalay Beach - Hotel & Resort
2101 Mandalay Beach Road, Oxnard, California, United States 93035

I want to stay here the 25 till 27 october who can help me for the best price...

Hey guys,
If you haven't planned for Christmas yet, have a look at this special hotel offer from HotelClub.

...who thought of the domain fatwallet???

Hotels.com "best rate guarentee" applies up until the hotels cancellation period, not just 24 hours, against any publicly available online rate. Its a no-brainer slam dunk. Why wouldn't you use Hotels.com?

The guarentee offered through the Fatwallet discount program is different than the guarantee you get directly from Hotels.com. The guarantee through FW is the 24 hour kind. Not as good as the one you get through Hotels.com. Even though FW offers a 5% discount, I think I will use the Hotels.com site, since I think I will be able to do better than that eventually.

Actually if you look at the cancellation policies, it seems pretty easy to cancel a reservation without penalty. So thats a built-in best rate guarantee: just cancel and re-rereserve with someone else.

Currently in the middle of dealing with travelodge BRG.

Hotel Name travelodge
Hotel Address 430 E Route 66, Williams, AZ
Arrival Date
Departure Date
Number Of Guests 2
Room Type Kingbed Nonsmoking Standard
Brand Rate 59.99
Lower Rate 55.99
Competing Web Site Address www.Orbitz.com

They first declined my claim stating "We are unable to find the lower rate on the website you provided".
Actually the lower rate is always there.
Than I emailed my printed reservation page from Orbitz, but the CSR did not reply.
Called CSR, they said "she (the one I wrote to) is about to review the claim".
1 hour later, got an email saying "we would need to view the final booking page where the credit card information would be entered".
Printed that page as pdf file and emailed to her.
Wait to see what will happen.

I just did a BVG with Expedia where their rate was $0.66 higher than what I found on the hotel's website. So she told me that it has to be $7 difference. For airfare the Expedia terms say $7 but no where does it say that for hotels. So she goes to her support team and they end up giving me the $50 coupon but do not match the price as it's only $3. I don't get why they won't match the price but I read at the bottom of the terms they can change them at any time for any person so I gave up. Now I'm debating canceling my current reservation and losing $25 and remaking it with the coupon to only save $25 but I'll probably have bad luck if I do that.

Update:
Travelodge BRG department did not give any response after I submitted all the required files, screenshots of Orbitz rate on the exact day of booking, 1 day after, and the payment page showing the room can be booked.

I called them several times, but they refused to honor the rate and kept saying they could not find the rate. Fine, it has been on Orbitz for the past week and it is still there. I don't know how it is possible that one can not find a publicly available rate on Orbitz, and maybe they just do not want to see it.

not lucky enough to get free night with Days Inn key west. They denied BRG with the rate on hotelclub... said it's a prepaid voucher rate...
do't know what to do now? any one knows how much is the cancellation fee for Days Inn? Thanks a lot guys

Thank you for contacting Days Inn Customer Care regarding the Days Inn Guaranteed Best Available Rate. We appreciate your choice of Days Inn
for your lodging needs.

The Guarantee applies only to published rates available to the general public. This excludes private rates, packaged rates,
rates involving prepaid voucher program, require a coupon or promo code, hotel rooms sold as part of a travel package, corporate
discount rates, group rates (5+ rooms), meeting rates, any rates requiring memberships in a club such as AAA rates or AARP rates,
affinity program, or other organizations where the rates are targeted toward a specific group of individuals and not intended for the general public.

The rate you are viewing on hotelclub.com is a Prepaid voucher rate.

Book with confidence at daysinn.com with the Guaranteed Best Available Rate.
Enjoy your stay at Days Inn. Sincerely, Darci Withers  Message edited by: vlbasten on 2008-11-21 13:28:28 CST

HI

Has anyone stayed at Days Inn SeaWorld San Diego. We are going on a cruise and I already have one night free. Can I book another free night in another name and stay two nights free.

Thank you for sharing it. I really need it.

I can't use this but someone might. RAMADA HOLLYWOOD NEAR UNIVERSAL STUDIOS == 1160 N Vermont Ave, L.A. Orbitz is on sale now. 1 queen $89.25orbitz/ 119.00ramada 2 queens $104.25/139.00 add 20.00 for one extra person and it is still cheaper=124.25/139.00 These prices are good until March 31 2009. I found this on www.dealsnare.com Also check out bestrateguaranteeblogspot.com they have one for LAX Both these are very good sites along with flyer talk and fat wallet. good luck. Use the Ramada site to claim your best rate guarantee to get your FREE ROOM.  Message edited by: tiredtiger on 2009-01-13 18:24:26 CST

Did anyone every have a claim with Marriott approved?

They seem to deny everything which is prepaid

Days Inn/Ramada/Wyndam do not honor their pricematch. They used to a couple years ago. Now they deny it no matter what. I and my friends under different names/chains/hotels have tried. All denied, mostly for the reason, "this one says 2 beds, but the one you booked includes breakfast." All the rooms include breakfast.

Worst chain.

If you are using dealsnare.com the key IMHO is to subscribe (or Snare as they put it) to the search. They will send you an email when the prices change such so that there is a BRG opportunity. This is how I have gotten almost all of my free nights lately. You just need to be sure to start looking as far in advance as possible. I have free rooms booked until the end of this year.

Great info...thank you for your effort and time. For anyone else searching for good hotel deals, please feel free to check out the link below.


Brady M
Windy City Hotel Reviews

starwood is also not that great, had similar bad experiences w/ their price guarentee

Has anyone had luck with Comfort Inn honoring their BRG? Expedia AND Orbitz have the same hotel for $80 that CI on their own site has for $107. And I wouldn't bother going through the trouble and would just book from Expedia, but I need the option of canceling because of it being two months out yet and my vacation time hasn't been approved.

Just curious, cause I've had good luck with Hilton a few years ago, but haven't had to try using BRG since.

As of yesterday, April 1, 2009, the Wyndham BRG has changed. A free room is no longer offered.

"If you find a lower publicly available rate for the same hotel accommodation and date on another Web site, we'll match the competing rate plus a 10% discount.*"

http://wr.wyndhamrewards.com/WyndhamRewards/control/guaranteed_best_hotel_rate?variant=

No more free hotel stays

Just had a very good experience with Marriott's Look No Further guarantee. We were looking at a Courtyard in Burlington, VT that was listed as $129, Orbitz had it listed as $94. I made a reservation with Marriott, then used the online form to put a LNF claim in, and within a couple of hours got an email back lowering the price to $70.50 a night with the 25% discount.

I am looking for a room in key west for June 1st week and i found that the room is $138.38 in easyclicktravel.com and its $139 @ radisson.com...

But with the taxes included radisson.com rates are cheaper...

Can somebody tell if I can still apply for the claim ?  Message edited by: srikfatwallet on 2009-05-14 12:13:46 CDT

Try it, the worse they can do is deny your claim.

I also just had a good experience with Marriott. Booked 3 nights for BlizzCon (Fri,Sat,Sun) at 149. Expedia had same dates for 101. Submitted form and a couple hours later I had a locked rate of 75.75 no worries.

Thanks OP

Easy as Pie with Best Western. For Sutter House in Sacramento, their website was $134, Expedia & Hotels.com were $99. My final price is $89.10

Los Angeles Airport Marriott 8/18 - 8/20 Marriott web site rate $199. Matched @ http://www.gtahotels.com for $97 - 25% BPG = $72.75/nite
Took less than two hours for Marriott to give the price match!
Used http://hotelscombined.com/ to compare prices!
Man I love all you guys and this web site!

Thanks, had never heard of the hotelscombined website before, I'm gonna bookmark it for future reference.

No commission. I work with hotel chains in my job, and the bottom line is, the person answering the phone is stupid and lazy. Its easier for them to just say no, then to have to put together some kind of paper work.

I booked the Boston Marriott Copley Place on August 26th for $269. I used Kayak and found the same room on www.gtahotels.com for $150. Bottom line: $112.50! I had my approval in about half an hour (must be slow there on Sundays lol).

can somebody post a site to book cheap but quality London Hotels???

Hi,
I make a reservation in march 2009 for Juni 2009 by amerihost inn with BRG. I get a freenight.
By checkin the manager say the hotel has changed and is now an americas best inn. He has my reservation, but no honor the freenight. (Outside was the sign from amerihost inn)

We stayed in the next super 8 and pay for the night.
I have replay the mail to the attendant where give me the freenight, but get allways no answer. (over 14 days, perhaps not more working there?)
Did anywhere have a email adress from wyndhamrewards-BRG Office?

Thank so much for helping  Message edited by: bavariagirl on 2009-06-19 21:29:13 CDT

Nice info, I also want to add the MGM Signature through Luxury Suites International. When i saw their rooms and how much they charged for them, I told myself there is a catch due to them being luxurious, but after finalizing the booking, I was deeply impressed. They offer some of the best accommodations and the amenities. They are running specials also and that is a plus, especially when our economy is still at a low. If you want more info here is their toll free number. 1.877.247.9288.

I am looking for a room in key west for June 1st week and i found that the room is $138.38 in easyclicktravel.com and its $139 @ radisson.com...

But with the taxes included radisson.com rates are cheaper...

Can somebody tell if I can still apply for the claim ?

t&c indicate rate must be greater than $1 dollar (U.S) to qualify for BRG  Message edited by: mikensf74 on 2009-07-20 18:20:44 CDT

Holiday Inn just matched my 1800hotels.com price +10%.

Their rate - $139
1800's rate - $77

No problems at all :-D

ETA: Best part is that the two nights booked at $69 will yield me a free night with their current promotion.  Message edited by: AllAboutTheMusic on 2009-07-29 22:50:34 CDT

Just had Marriott match plus 25% our hotel in Orlando in Florida for December.

Travelocity is listing the Courtyard by Marriott in Lake Buena Vista at the Marriott Village for $73.09 a night. Booked it at Marriott's site for $109 a night, then filed a claim; we're now paying $54.81 a night! Woo Hoo -- More money to spend at Disney!

THANKS OP!

I just got approval for the Courtyard Marriott - Miami Beach Oceanfront for 103.81/night.

Maybe someone else can use this info also:
Marriott rate reserved: 159.00
Lower rate found at 1800Hotels.com: $138.41

Anyone know the discount code for Holiday Inn Express from this years Entertainment Book or any decent coupon code? I need to book a room in Fenton, MI for Labor Day weekend for a wedding and I cannot find any deals online under $104.

New York City - I got the Radisson on Lexington Avenue. $169 on their website for a petite room, used Kayak to find a rate of $122 with gtahotels. Claim was approved and the new rate is $91.50.

still looking for London hotels...Victoria Station Vicinity...

Can someone help me with BOSTON? What would be my best deal? I have searched and found that a couple people lucked out with the Marriott at Copley Place. What about these ritzy 5 star ones? I bet they love seeing me come in with my Kohl's 80% off clothes and ask them for a discount. F YEAH!!!!!

Just booked a room with Spring Hill Suites of Marriott.com with $109 for one night. Then I found Travelocity.com has it for $99. I filled out the claim form and they denied it right away saying that it's not the right type of room. Ok, in Marriott.com,it's said " Larger Guest Room with 1 king bed",and in Travelocity.com,it's said "Quality Guest Room with 1 king bed". In Marriott.com,they don't have anything saying "Quality",they have "Suite 2 double,suite 1 king,larger guest room 1 king and guest room 2 double".And on Travelocity.com,they have "Quality Guest room 1 king,Quality guest room 2 beds and Quality suite guest room with king bed".So I assumed" Quality Guest Room with 1 king bed" is the same as "Larger Guest room with 1 king bed".
And they said it's not the right type of room. I felt like they don't want to price match for it and they are being tricky.

What should I do? Should I ask the hotel and tell me the differences between those rooms?And if the employee claimed that the larger guest room 1 king is the same as quality guest room 1 king,how can I prove it?

I just don't know what to do now and need some advice.Thank you.

Here you have shared helpful information about hotel deal. People always want to know hotel rate before to go there.

I had the same issue with hilton - Read this email:

The terms and conditions of our Best Rates Guaranteed policy state that we may offer a lower rate than that booked if the rate is found on another booking website. The reservation found on a 3rd party website must be an exact mirror or the reservation you have booked with hilton. The reservation and rate you have found through gtahotels.com states a 4 Day Prior to Arrival Cancellation Deadline which does not match the 4pm Day of Arrival Cancellation Deadline that you have booked through hilton. Therefore your claim is denied.

There was a difference of over $200 in the rates and it is amazing how they slip through the fine print. hilton just lost a big customer.

I had the same issue with hilton - Read this email:

The terms and conditions of our Best Rates Guaranteed policy state that we may offer a lower rate than that booked if the rate is found on another booking website. The reservation found on a 3rd party website must be an exact mirror or the reservation you have booked with hilton. The reservation and rate you have found through gtahotels.com states a 4 Day Prior to Arrival Cancellation Deadline which does not match the 4pm Day of Arrival Cancellation Deadline that you have booked through hilton. Therefore your claim is denied.

There was a difference of over $200 in the rates and it is amazing how they slip through the fine print. hilton just lost a big customer.

same thing happened today with hilton. Was going to book 3 rooms for the UMF in Miami, but thankfully Marriott matched their rate, and I am going to JW instead. I think with the increase of points there hilton just nailed the last nail on their coffin...

I have found the best way to get the lowest rate is to call the hotel directly and ask. I normally just say something like, " I really prefer your hotel but XYZ down the street has a lower rate" and ask if they will match it. This is especially effective the more nights you want to stay. I have had rates dropped as much 50% just by asking. This has worked with hotels in both the hilton and Marriott chains (residence inn and homewood suites I believe).

We can wave "buh-bye" to the free night from the Cendant hotels guarantee. Need to edit the OP. Just found a better price on Hotels.com, went to double check on Ramada
.com and the guarantee has changed to 10% off the better rate. Was looking forward to the freebie.  Message edited by: InnaSky on 2009-12-15 14:09:07 CST

bump