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I'm hoping to get a little feedback on how the community feels about the current Travel Deal's forum FAQ's. (This also includes the Sticky's as well)

I thought we could have a little discussion. This will help us to determine whether there needs to be changes, additions or nothing at all.

Please be specific with your suggestions and/or comments.

I will leave this up until next Thursday.

Thank you in advance for everyone's input and discussion.

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A specific area for requests- stickied at the top. If this is not possible for all requests just an area where those who have not followed the posting request procedure asking them to show what efforts they have made can get extra help. There is a difference in a request when someone lists prices found and says can I do better compared to one where it is "find me a deal to __________" without showing any prices or effort has been made.

Maybe keep the India post stickied at the top- that seems to be another topic that is used daily and might be easier for people to find.

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We need a big warning message similar to the one for HD

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Agree with Mom2boys and Bozo007.

We are being deluged with requests for information where the OP has made no effort whatsoever on their own behalf.

Most of these requests would have been unnecessary if the OP had done a simple Google search.

The FAQ's should further clarify that we are not travel agents and are not here to fill orders for travel planning.

I believe we need to further emphasize that this is a travel DEALS board, as opposed to an online travel agency.

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I second the earlier suggestions. Especially the BIG WARNING MESSAGE like we have in Hot Deals.

This is the Travel Deals forum. Many people mistake the forum for the "Find me a Travel Deal" forum, however. There is nothing wrong with a request that leads to a deal discussion. LikeMom2Boys mentioned, when someone posts the deals they found, etc. per the proper REQUEST format, the discussions that follow tend to help the OP and beyond since they spark objective observations. The requests for basic travel tips and free trip planning services clutter the forum.

I think the dedicated Las Vegas Requests thread has, for the most part, worked out well since proper requests are replied to and others are simply ignored without cluttering the first page of the Forum. However, I am not sure that a general all-purpose Request thread would work out that well...but it is worth a try.

With that said, I am all for stricter posting rules and increased moderator action in the Travel Deals forum.

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FAQ for cruises

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Good suggestions thus far.

I'm seeing that many agree with having a BIG warning message like the one in HD. Yes, I think that would help because just seeing...

"STOP! DO NOT POST UNTIL YOU HAVE DONE THE FOLLOWING!" in bold doesn't always mean that new members will "read the following"

Also perhaps have a REQUESTS sticky was mentioned. How would that work exactly? Obviously list the rules of the thread clearly, include how to format the REQUEST post (show an example?) and the specifics of what research they have found etc.

Having this thread would be good in 2 ways. Since we wouldn't need the REQUEST info anymore in the main "New Topic" page, that would create a plethora of free space to make the warning much bigger. Also we could add the most important information on what the poster would need to know before posting and that they should only be posting travel deals! Of course keep the link to the FAQ's and search tool link.

Thoughts?

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Given the anger / frustration about posters creating posts without doing any homework, maybe FW can make them jump through a few hoops which force them to read a few things before they get posting privileges. FlyerTalk has restricted access to certain forums that require a specific post count and membership vintage. It will be a tightrope walk because too many hoops may turn people away.

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Everything for Vegas, New York, Car Rentals, etc, should have their own folders. Doing a search is not too bad, but I always worry I am missing something. Instead of the big Vegas thread, have it link to another section where people have posted Vegas items.

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I agree with Isles1 that we need stricter moderator action.

Rules and procedures are great, but are meaningless if people intentionaly disregard them.

We have one element of members who vocally encourage others to disregard the procedures and then berate those of us who direct people to the posting procedures and FAQ's.

The rules and procedures will have meaning only if they are enforced.

That's where I believe increased moderator action is warranted.

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Personally, with the exception of the sticky posts, I really don't see a lot of value in the travel forum in general. People come on the board looking for information and the same five or six posters go on the attack and drive them away. They also drive them away from Fatwallet as a whole.

In terms of friendliness, this forum rates up there with Biddingfortravel.com.

Go ahead and "neg" me, but you know I'm right.

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jlawrence01 said:Personally, with the exception of the sticky posts, I really don't see a lot of value in the travel forum in general. People come on the board looking for information and the same five or six posters go on the attack and drive them away. They also drive them away from Fatwallet as a whole.

In terms of friendliness, this forum rates up there with Biddingfortravel.com.

Go ahead and "neg" me, but you know I'm right.

I am not going to red or anything but I don't agree with your suggestion at keeping the travel DEALS forum the same. It is overrun with request after request with no research done at all. If people choose to spoonfeed that is their option. If people choose to direct people to follow the directions which show when they hit new topic on how to post a request that is their option. Following a PM from a mod about the way I was not answering very nice (sarcastic was the word I believe was used) I have been using the "in order for others not to duplicate your research please post what you have found" line. I also do look to see if the poster has requested info in the past and link that post so others can determine if OP is one who just wants others to plan their vacations for them or if they use information provided, search and the update. It is up to individuals if they want to personally plan anothers vacation...but it is also not fair to those who come in search of travel deals to have to weed through the begging for help, begging for airline coupon codes, etc.

I also don't agree that it is the same 5 or 6 people "driving" away posters. I think it is the same people trying to show people the correct way to post a request since this isn't a travel agency. Several good people who used to offer travel advice and assitance seem to have disappeared...whatever happened to wiseguy who was always assisting?

Mods will decide which suggestions if any they are going to use. It appears there are several on trying to get the how to post to stand out more, etc. The Disney thread by ditchqueen should be stickied since that is a hot area, also India.

Maybe in this time of ever changing travel the best airfare sticky should be updated to discuss the new fees, what happens if your flight is cancelled or the time changes, luggage requirements, etc...maybe just links to the various airlines.

It appears the rental car sticky has greatly cut down on the number of rental car requests as people just post them in that area rather than in the general forum.

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example

If you read carefully the first page and mod comment you will see people still do not read and follow. I'm surprised some of the request even got posted considering the thread is under moderation.

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I think FW's management has to make a decision of what they want the travel deals forum to be.

If they want any and all travel related chit chat, including begging for vouchers and bargains, posting requests for vacation/trip planning, posting questions that the OP could easily answer with a simple Google search and anything else vaguely related to travel, that's what they have now.

If they want to have a true travel deals forum, it's time to filter out all the inappropriate posts and dump them into some sort of vacation planning request forum.

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jlawrence01 said:Personally, with the exception of the sticky posts, I really don't see a lot of value in the travel forum in general. People come on the board looking for information and the same five or six posters go on the attack and drive them away. They also drive them away from Fatwallet as a whole.

In terms of friendliness, this forum rates up there with Biddingfortravel.com.

Go ahead and "neg" me, but you know I'm right.

Don't agree with you.

This is supposed to be a travel deals forum, not a catch-all for anybody who wants somebody else to do his travel planning and research for him and then disappear, never to be heard from again.

This forum is supposed to serve as a medium to exchange information among people, so that we can save money on travel, not to serve the bidding of people too lazy to bother to do their own research.

I don't believe I have ever actually posted a question, but I have benefitted greatly from the information shared by others.

In return, based on the thank-you PM's I have received, I know that I have saved a number of people hundreds of dollars on lodging and shows in Las Vegas and hundreds of dollars on lodging in Chicago.

However, this forum is being ruined by people who think this is a free online travel agency.

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mom2boys said: I also don't agree that it is the same 5 or 6 people "driving" away posters. I think it is the same people trying to show people the correct way to post a request since this isn't a travel agency. Several good people who used to offer travel advice and assitance seem to have disappeared...whatever happened to wiseguy who was always assisting?

Thanks mom2boys! (I think).

I was contemplating whether to reply to this thread. I had taken a "sabattical" from the board, because, quite honestly, I did not like where it was heading over the past year or so.

This board used to be a "fun" place - in all the years I have been on this board, it never really was a "Travel Deals" board. There was some deals, some "trip reports", but, mostly just "requests" for assistance. I think requests were tolerated so long as the format was followed. I too tried to "correct" people who did not post "correctly", but, tried to do so in a constructive manner (not always succeeding, mind you!)

But, there did not seem to be much moderation in place. Despite the FAQ's, and the "warning" that was posted prior to a new post (both of which I helped to author).

And then there were spoofs - like Jennie8675309, which some may have thought was pretty funny, but quickly lost its humor when new members were thoroughly confused when they did not get the "joke". IMO, that "joke" was allowed to go on for far too long.

And then there was just way too much negativity. First by newbies who would post incorrectly. Then by members who would prod them to do so - some constructive, and some, not so much. And that was usually followed by harsh postings by the OP ("if you don't like what I posted, then don't help and leave").

So, here are my suggestions for improvement:
1. Sticky the FAQ to the top. IMO, from a usability perspective, I don't think the FAQ "button" is as apparent as a sticky.
2. Make sure that "Requests" are posted in the correct format. If they are not, members should point it out constructively. If the OP is not willing to oblige, the thread should be deleted or locked.
3. I think some level of moderation would be good. I don't necessarily see it until a thread gets out of hand.

Just my 2 cents...

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Wiseguy says it all for me and I'm glad he appeared. Unfortunately, negative posters have driven away people like Wiseguy ( an awesome travel professional who saved me a lot of money and in the past pointed out many excellent deals) because of this negativity. Sorry mom2boys but he wasn't driven away by the newbies or people not sticking to the rules 100% and I know some longtime members who have left for the same reason, the tone of the forum in the last year.

I go back to what I always say FW is more than just the letter of the law but also about the spirit. Unfortunately, most of the posters driving people away don't even know what AT was like before we all came here back in 2000 because it was driven by the letter of the law and forgot about the spirit of cooperation and helping one another.

I think what some posters are missing (like giving a red to any post in a suggestion forum initiated by the staff) isn't that others are encouraging those who don't follow the rules but rather giving them a chance to embrace FW and then perhaps learn the rules so that the forum becomes stronger instead of chastising and driving them away. Remember FW survives on ad dollars and links, driving posters away only drives $$$ away from allowing FW to do what it does best, share ideas and promote a community working together.

The whole Jenny thread last year was the worst example of FW community that I think was ever displayed in any forum but I'm hopeful that the moderators and Tim are now looking in to this forum and will do what is right.

Tolerance would be on the top of my list for improvements through increased moderation but also a realization that the thread has always been more than a strict travel deals forum.

I would also echo wiseguy for his thoughts on improvements.

1. Sticky the FAQ to the top. IMO, from a usability perspective, I don't think the FAQ "button" is as apparent as a sticky.
2. Make sure that "Requests" are posted in the correct format. If they are not, members should point it out constructively. If the OP is not willing to oblige, the thread should be deleted or locked.
3. I think some level of moderation would be good. I don't necessarily see it until a thread gets out of hand.

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ajwray said:
I would also echo wiseguy for his thoughts on improvements.

1. Sticky the FAQ to the top. IMO, from a usability perspective, I don't think the FAQ "button" is as apparent as a sticky.
2. Make sure that "Requests" are posted in the correct format. If they are not, members should point it out constructively. If the OP is not willing to oblige, the thread should be deleted or locked.
3. I think some level of moderation would be good. I don't necessarily see it until a thread gets out of hand.

These are good ideas from you and Wiseguy (good to see you)!

MINYAN- great idea about a vacation planning request forum or just make it a sticky and let all of them get put there. Maybe with the guidelines on how to post a request the mods could add google like you suggest...lots of good information on the first few hits can be found.

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Minyan said:I think FW's management has to make a decision of what they want the travel deals forum to be.

If they want any and all travel related chit chat, including begging for vouchers and bargains, posting requests for vacation/trip planning, posting questions that the OP could easily answer with a simple Google search and anything else vaguely related to travel, that's what they have now.

If they want to have a true travel deals forum, it's time to filter out all the inappropriate posts and dump them into some sort of vacation planning request forum.

As many of you know, I most often hang out in the Finance forum, which has gone through almost exactly the same kind of problem... for years we have been screaming for categorization of posts, or a separate "questions" forum so the Finance Deals could be separated from the "Dear Abby help me" posts. It seems FW is finally going to roll out categorization in the Finance forum. Hopefully this is the solution we have been waiting for.

Requiring users to CATEGORIZE all new threads according to specific categories such as "airline deal, hotel deal, rental car deal, airline request, hotel request etc) I think could dramatically reduce clutter. For those who want to see just airline deals, click the appropriate buttong/filter. All the other BS wont be shown. For those who want to see everything, set filters to see everything.

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