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Compare Credit Card Rental Car Insurance Coverage: Policies vary widely

http://www.creditcards.com/credit-card-news/rental-car-insurance...



GREEN. Good for reference; hopefully they will keep the info up to date.


The chart is wrong WRT CC coverage for rentals in Mexico.


I think this is good starting pt for reference...
to add to this, business MC offers primary protection covering any regular non commercial vehicles (I can clarify if necessary)


Confirmed, Chase MasterCard Platinum business will be the primary insurance on a car up to $50,000. The only hook I believe is that it only covers the car, but you should have medical insurance because according to the president elect it is a right, not a responsibility of the person who wants the insurance...


Nice Start, but too broad brush. It does not cover key items:

Primary vs. Secondary coverage? ( most are secondary except for Diners Club and some business cards)
Also for some business cards, if primary, must rental be for business use? ( most exclude primary coverage for non-business use).
Loss of Use charges? ( many exclude loss of use charges which can be substantial if the car is out of service for a long time due to an accident. Also for those that do cover loss of use, the cc wants proof, such as use logs, to verify rental company claim. Some rental companies refuse to provide that info.)

Also see Beware gaps in credit card coverage for rental cars

and Gaps in credit card coverage for rental cars: Part II


I have State Farm Insurance and when I called my agent to double check coverage to rental cars, I was advised that they offered Loss of Use Insurance to cover the possiblity that they might not be able to get the vehicle rental logs. I was told that for approx. $30 (for six months) I would be covered. I could cancel at anytime and I could add it on again should I need it. Since I am renting in December and my personal policy expires in February, I had my agent add it to my insurance policy begining in December. If I am able to cancel upon my return it should only cost $5. If I cannot cancel until the end of my policy, it would only cost $15. Good deal to be safe.

I called AMEX as they are the credit card I chose to use. American Express also offers Premium Car Rental Protection which, if you sign up for it, costs between $18 to $25 per rental period (up to 30 days at a time coverage) depending on the amount of coverage you want. I chose the $25 policy. This policy covers the rental car as the primary insurance (no need to dip into your on personal insurance). The policy is activated only when you rent a car and the price ($25) is per rental period, not per day. Check their site for information
https://www152.americanexpress.com/fsea/travel/car_rental/produc...

While nothing is fool proof, I do feel much better with the coverages I have and I know that they cost a lot less than if I used the rental car company insurances.


Thanks for starting this thread- it's something we really need and I'd like to see it get stickied to the top. Invaluable info and hopefully will become even more so with more discussion.


anyone have any suggestions for someone who does not own a car thus does not have any primary insurance but wants to rent for a week- mid-size suv- I am looking at renting with my am ex hhonors plat card.....


Great thread. Thanks for posting.


Beware, just because Chase will often give you the wrong information on what each cc's coverage is. For instance I was told that cc UA gld milage plus rewards has no limit on the number of days for the rental but when I talked to VISA who administers the program they told me the limit was 15 days and that Chase should not be answering those call or questions. When I called Chase back I got the wrong information again! Beware!

Also, AMEX can be very sneaky and try to get out of paying for tires/wheel damage etc...


I think this is good starting pt for reference...


FYI, I was told the Mastercard World does cover in Israel...


Kcitsme said:

I called AMEX as they are the credit card I chose to use. American Express also offers Premium Car Rental Protection which, if you sign up for it, costs between $18 to $25 per rental period (up to 30 days at a time coverage) depending on the amount of coverage you want. I chose the $25 policy. This policy covers the rental car as the primary insurance (no need to dip into your on personal insurance). The policy is activated only when you rent a car and the price ($25) is per rental period, not per day. Check their site for information
https://www152.americanexpress.com/fsea/travel/car_rental/produc...

If you want good coverage for free, enroll in the $25 program that Kcitsme mentioned above. Every time you rent, make and secure your reservation with your AMEX. If your rental is incident free, pay your reservation with a non-AMEX when you return the car and you will not be charged the $25 insurance fee. Of course, if you had an incident you will pay with the AMEX. If you do this, be aware that the AMEX program is for all your AMEX cards; you cannot apply the program to a specific AMEX.


JrcWy said: If you want good coverage for free, enroll in the $25 program that Kcitsme mentioned above. Every time you rent, make and secure your reservation with your AMEX. If your rental is incident free, pay your reservation with a non-AMEX when you return the car and you will not be charged the $25 insurance fee. Of course, if you had an incident you will pay with the AMEX. If you do this, be aware that the AMEX program is for all your AMEX cards; you cannot apply the program to a specific AMEX.
OMG, it's positively diabolical! Brilliant! Can this really work?


impoverished said: JrcWy said: If you want good coverage for free, enroll in the $25 program that Kcitsme mentioned above. Every time you rent, make and secure your reservation with your AMEX. If your rental is incident free, pay your reservation with a non-AMEX when you return the car and you will not be charged the $25 insurance fee. Of course, if you had an incident you will pay with the AMEX. If you do this, be aware that the AMEX program is for all your AMEX cards; you cannot apply the program to a specific AMEX.
OMG, it's positively diabolical! Brilliant! Can this really work?

I have this plan for $20.
I thought about it many times but I haven't tried it.
Most of the time when I return the car, I'm always in a hurry to leave and I don't have the time to return to the counter and give them a different CC.
Most of the rentals these days, when you return, they look over the car real quick and give you a slip and you're on your way.
I think once you get that slip, the charges are going through so I have no idea if you can even change your CC information.


BTW, lets say you only have liability on your auto insurance.
So if you get into an accident, since your insurance won't be doing anything, do you just go straight to your CC ???


Does anyone know if the credit card insurance coverage will work if you are not paying the car rental company directly like if you rented using Priceline or Hotwire?


ctrain said: [I have this plan for $20.
I thought about it many times but I haven't tried it.
Most of the time when I return the car, I'm always in a hurry to leave and I don't have the time to return to the counter and give them a different CC.
Most of the rentals these days, when you return, they look over the car real quick and give you a slip and you're on your way.
I think once you get that slip, the charges are going through so I have no idea if you can even change your CC information.

Yes, it can work but I didn't intend to abuse it. I forgot to change my credit card to my mastercard (most of my rentals are company and the insurance is covered) before renting. When you return the car (I had Avis but same for Herz or others) tell the person that walks to your car that you need to change the credit card. They give you a little slip and you walk to the counter and ask them to finish the check out process after updating your credit card. Avis (Herz is the same) usually has a little booth even in the area you return the car.
It did happen twice to me already (had my Avis account changed to AMEX for a private rental and forgot to change it back).


So - Anyone have experience they can relate to us? Particularily rentals in Latin America - this is where I use this most, always use a VISA or AMEX and decline the optional coverage hoping I'll get the coverage from the CC company if needed - anyone need it?


If you have an accident what should you do to get affected less in future:
1. I am enrolled in American Express premium plan. So should I call credit card and report incident?
2. Geico covers a rental car, but I guess if I call geico that will affect my insurance premium.

What is best to get less affected in future. Please throw light on pros and cons.

Thanks


Here's my take - and I may be wrong. The CC company provides a secondary insurance. They will only cover what is not already covered by your primary car insurance (and neither typically covers the exotic cars that people occasionally rent in Vegas or Hawaii). That's why it's more relevant for international travel since most primary insurance companies don't cover anything in foreign countries, but the CC company still will cover those rentals.


SpaceBoy said: Here's my take - and I may be wrong. The CC company provides a secondary insurance. They will only cover what is not already covered by your primary car insurance (and neither typically covers the exotic cars that people occasionally rent in Vegas or Hawaii). That's why it's more relevant for international travel since most primary insurance companies don't cover anything in foreign countries, but the CC company still will cover those rentals.Some credit cards are primary.

I detailed these differences in an archived thread in the finance forum at FW


hello
I actually work at a car rental place and from my expirences i can tell you this :
1. yes we offer what is called l.d.w-wich means loss damage waiver-its not insurance-its a waiver that releases you from any responsibility due to our car- you total our car, you sign a paper and walk away, thats it, no insurance contacted, no change in your personal insurance, nothing. Yes here we are pushed to sell this, me personaly i dont as im supposed to because im not a pushy person. I do understand it is pricey at times, but in the long run it's better
Also with AMEX- they do not cover loss-of-use, no one covers loss-of-use. AMEX will tell you they do, but then when it comes down to it, they dont. The reasoning is :
1. they will need a fleet log, that car rental companies are not required to cary, that and on our end ( the car rental company) that is confidencial records we do not give out. Therefore, AMEX can tell you they cover because who is actually getting hurt from this- you the customer, not the rental place because the customer will end up having to pay the fee's if they want to keep it from going to collections.
Just keep in mind- no personal nor credit cards cover loss-of-use, read the fine fine print on everything. Also when renting a car, your personal insurance is the primary and the credit card you use is the secondary- whatever your insuarance will not pay for-then the credit card kicks in, keep in mind that your personal insurance will go up though. This is not just with American Express, this is with all credit cards. Visa, mastercard, capitol one, etc. read the fine print people


schmello87 said: Also when renting a car, your personal insurance is the primary and the credit card you use is the secondary- whatever your insuarance will not pay for-then the credit card kicks in, keep in mind that your personal insurance will go up though. This is not just with American Express, this is with all credit cards. Visa, mastercard, capitol one, etc. read the fine print people Hmmm, spoken like a Car Rental Company Shill. You are wrong, Primary Insurance is offered, here are the features of AMEX Premium Rental Insurance program:

- Get up to $100,000 of primary coverage for damage or theft of a Rental Car
- Get up to $100,000 for Accidental Death or Dismemberment coverage (up to $250,000 for California Residents)
- Receive coverage for medical expenses and personal property for you and your passenger
- Covers most vehicles typically available from a Rental Company, from smaller economy sizes to large luxury sedans

Here's the full details


zsilak said: anyone have any suggestions for someone who does not own a car thus does not have any primary insurance but wants to rent for a week- mid-size suv- I am looking at renting with my am ex hhonors plat card.....ctrain said: BTW, lets say you only have liability on your auto insurance.
So if you get into an accident, since your insurance won't be doing anything, do you just go straight to your CC ???

I only carry liability car insurance, and my "secondary" credit card coverage did eventually step up (when a deer broadsided my Alamo rental), but only after I submitted a claim, and it was formally denied --


jaimelobo said: schmello87 said: Also when renting a car, your personal insurance is the primary and the credit card you use is the secondary- whatever your insuarance will not pay for-then the credit card kicks in, keep in mind that your personal insurance will go up though. This is not just with American Express, this is with all credit cards. Visa, mastercard, capitol one, etc. read the fine print people Hmmm, spoken like a Car Rental Company Shill. You are wrong, Primary Insurance is offered, here are the features of AMEX Premium Rental Insurance program:

- Get up to $100,000 of primary coverage for damage or theft of a Rental Car
- Get up to $100,000 for Accidental Death or Dismemberment coverage (up to $250,000 for California Residents)
- Receive coverage for medical expenses and personal property for you and your passenger
- Covers most vehicles typically available from a Rental Company, from smaller economy sizes to large luxury sedans

Here's the full details

I interpreted that schmello was talking about simply charging the car rental to a normal AMEX, not participating in AMEX's premium plan...


When renting in Europe, I usually use AutoEurope and get the LDW package. Once there, I'll often add the Super LDW which begins to add up but it covers absolutely everything including tires and glass which most cards exclude (the last time I looked). One time my GF caused serious damage to rear of car in France and we just went to nearest EuropeCar and they immediately gave us a replacement without any hassle.


jaimelobo said: schmello87 said: Also when renting a car, your personal insurance is the primary and the credit card you use is the secondary- whatever your insuarance will not pay for-then the credit card kicks in, keep in mind that your personal insurance will go up though. This is not just with American Express, this is with all credit cards. Visa, mastercard, capitol one, etc. read the fine print people Hmmm, spoken like a Car Rental Company Shill. You are wrong, Primary Insurance is offered, here are the features of AMEX Premium Rental Insurance program:

- Get up to $100,000 of primary coverage for damage or theft of a Rental Car
- Get up to $100,000 for Accidental Death or Dismemberment coverage (up to $250,000 for California Residents)
- Receive coverage for medical expenses and personal property for you and your passenger
- Covers most vehicles typically available from a Rental Company, from smaller economy sizes to large luxury sedans

Here's the full details
It has the same loss use problem that schmello87 pointed out. Still I take my chances with AMEX (at least it says it will pay loss use, so there's a chance). Also, VISA and MC cover for basically two weeks, whereas AMEX covers for one month. So to not forget this, I just go with AMEX all the time.

Also to be on the safe side, I use personal AMEX cards instead of business for leisure trips just in case
AMEX has a problem with the charge not being kosher, and therefore coverage denied.


jaimelobo said: schmello87 said: Also when renting a car, your personal insurance is the primary and the credit card you use is the secondary- whatever your insuarance will not pay for-then the credit card kicks in, keep in mind that your personal insurance will go up though. This is not just with American Express, this is with all credit cards. Visa, mastercard, capitol one, etc. read the fine print people Hmmm, spoken like a Car Rental Company Shill. You are wrong, Primary Insurance is offered, here are the features of AMEX Premium Rental Insurance program:

- Get up to $100,000 of primary coverage for damage or theft of a Rental Car
- Get up to $100,000 for Accidental Death or Dismemberment coverage (up to $250,000 for California Residents)
- Receive coverage for medical expenses and personal property for you and your passenger
- Covers most vehicles typically available from a Rental Company, from smaller economy sizes to large luxury sedans

Here's the full details

------------------
We are trying to book a car in Ireland and thought that the AMEX "Premium Car Rental Protection" would help.
Got to the Web site and learned otherwise.
" Coverage is worldwide except vehicles rented in Australia, Ireland, Israel, Italy, Jamaica, and New Zealand".
This lack of coverage is confirmed when I called AMEX.
Similar lack of CDW coverage is also confirmed when I called M/C (I have a Business Profession card).
Hence, one has to pay Extra to purchase the CDW while renting a car in Ireland and other Exception Countries.




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