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 Ratings
Overall Rating: 4 Stars (7.4 out of 10)

382 users have rated this store.


Overall Pre Order: 4 Stars  (7.3 out of 10)

  Pricing: 4 Stars  (6.9 out of 10)
Web Site Usability: 4 Stars  (7.6 out of 10)
Product Selection: 4 Stars  (7.3 out of 10)
Product Information: 4 Stars  (7.3 out of 10)


Overall Post Order: 4 Stars  (7.6 out of 10)

  Ease Of Order: 4 Stars  (7.5 out of 10)
Product Availability: 4 Stars  (7.3 out of 10)
Customer Support: 4 Stars  (7.2 out of 10)
Delivery: 5 Stars  (8.3 out of 10)


 Contact Information

Webpage: http://www.staples.com

Contact Information:

 
Email:

support@orders.staples.com
Voice Phone:

800-378-2753
Address:

500 Staples Drive
Framingham MA 01702


 Most Recent User Comments

[Add Your Own Comment ]

paakiza - Wednesday, January 3rd 2007 1:44 PM
I love Staple bcoz of coupons and their competetive proces. I ha purchased more than $800 from Staples and never had any proble. I love Staples

Pucknuts61 - Saturday, December 16th 2006 8:49 AM
Never a problem with Staples. Lately I've been finding better stock and prices on electronics vs CC or BB too.

dotdumpdotcom - Thursday, December 7th 2006 12:06 AM
I like Staples and go shopping their in the store many times for computer stuff, school, work and many other things. I was not sure about ordering online becuase I was not sure if they ship stuff fast or not. So on black Friday I order online and my item came in 4 days. I ordered Friday and got my product on Monday. Their online rebate is easy and great to have. I recommend Staples to many people.

yiyu - Monday, December 4th 2006 3:49 PM
my favorite seller by far

Shrksfan - Saturday, November 25th 2006 11:05 AM
I have purchsed a dozen different times at Staples.com. Always found what I was looking for and the home delivery was great. In fact I find Staples.com easier to use than going to a traditional store in my area.

qoiqpwqr - Tuesday, October 24th 2006 12:09 PM
Shipping is insanely fast. I ordered last night and got the package this morning.

khanhmon - Monday, October 9th 2006 12:10 AM
when compared with other stores - OD,CC,OM,BB, in that order (better to worst). My experience with Staples is that they have the best discounts, ease of rebates, PM policy, shipping, item availability and quality, and most of the time good CSRs. Online usu is less hassle than dealing with BM managers. No store is perfect but Staples has met or exceed my expectation and I'm sure most FW'ers have to agree - they have been very generous with deals.

yapapa - Tuesday, September 12th 2006 12:40 AM
Staples rock better than Office Depot...Friendly associates and they are easy to work with...Will recommend Staples...

sean3156 - Thursday, July 6th 2006 9:28 PM
After I tried BestBuy,CompUSA and OfficeMax,OfficeDepot, Staples is still the best store in my list. I will continue shopping at Staples.com

lingfeng - Monday, June 5th 2006 9:51 PM
Staples sucks!!! Here is what I encountered today.
I tried to match Canon XT to bhphoto, and one of their manager gave me below math:
Staples price: 899.98
bhnphoto price: 749.95 + 28 SH
Canon had 100.00 mail in rebate applied to both site:

The manager said They HAVE to match their after rebate price to other's before rebate price, so price difference is 799.98 - 777.95 = 22.03

He generously gave me 110% price match, which is 24.23. So my final price is 899.98 - 24.23 = 875.75. OK, I can still have 100.00 mail in rebate.

So it took me have an hour to get a price $97.80 HIGHER than the one I am trying to match.

Staple used to be good, but not now. Actually I tried to call the a couple of times, thinking I may happened to meet a bad CSR and manager, but it turned out most of them gave me higher price. So I think the problem is the store.

BTW, the CSR I talked to are either rude or totally have no idea what they are doing.

Do not know why they got 4 stars?

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