Have you seen our new store reviews?

Overall Rating: 4 Stars (7.4 out of 10)

468 users have rated this store.

Overall Pre Order: 4 Stars  (7.5 out of 10)

  Pricing: 4 Stars  (7.1 out of 10)
Web Site Usability: 4 Stars  (7.7 out of 10)
Product Selection: 4 Stars  (7.7 out of 10)
Product Information: 4 Stars  (7.5 out of 10)

Overall Post Order: 4 Stars  (7.3 out of 10)

  Ease Of Order: 4 Stars  (7.8 out of 10)
Product Availability: 4 Stars  (7.3 out of 10)
Customer Support: 4 Stars  (6.9 out of 10)
Delivery: 4 Stars  (7.1 out of 10)

 Contact Information

Webpage: http://www.amazon.com

Contact Information:


Voice Phone:

24 Hours

P.O. Box 81226
Seattle, Washington 98108-1226

 Most Recent User Comments

[Add Your Own Comment ]

kaquinlan - Thursday, August 11th 2005 7:54 PM
My wife started buying her Graduate class books here last fall, always much cheaper than the school book store.

IrateConsumer - Monday, August 1st 2005 3:14 AM
When it goes right, they're great.
However, when the Amazon Authorized Sellers are bad, Amazon does nothing to help the innocent customer.
Amazon removes negative customer feedback without permission in order to artificially inflate Amazon Authorized Sellers' ratings...

Amazon just isn't ethical when it comes to Authorized Amazon Sellers - Stay Away from purchasing anything from an Authorized Amazon Seller that isn't a recognized company!

candywater - Friday, July 8th 2005 7:48 PM
50% chance you will see text like this in your Amazon.com golden box: "We're sorry, but we've just run out of this item. Our Gold Box deals are so good, we sometimes can't keep up!"

rash23 - Wednesday, June 15th 2005 1:18 PM
Greedy, B.S.-patent filing, overpriced website ... forget them, order from Buy.com or newegg instead. Prices are cheaper plus these companies don't try to patent every obvious thing they can think of in sight.

Spock - Friday, April 29th 2005 11:02 AM
Amazon is one of the best online retailers out there. I know this because I have ordered over two thousand dollars worth of merchandise from them in over eight years or more. I have never had a problem that could not be resolved to my satisfaction. Of course, I have had some orders cancelled due to incorrect prices on the web site but that was the chance I took. And free shipping might take a while sometimes but it's FREE. If anyone does not understand the concept of free shipping, I beg you to look at other online retailers like TigerDirect.com that typically does not have free shipping. And look what they charge you for shipping! If you want the real run around, try Buy.com. When I am purchasing something from Amazon, the bottom-line price is important to me. Amazon may not be perfect but they are reasonable. This information is coming from a mature individual in his forties. Hope this helps.
Austin, Texas

76hhma - Wednesday, March 30th 2005 7:40 PM
Well I ordered a study bible, it arrived on time with a good price!

bigsmile111 - Tuesday, February 15th 2005 2:41 PM
I ordered an ibook on Jan 19. I haven't received it. Called them at the hided phone number, doens't help much.

wxzcool - Tuesday, February 8th 2005 12:52 AM
The World's WORST Online Retailer, cheat you time and times againText
Dont trust Amazon.COM,BECAREFUL!!!!!!!!!!!!!!!!!!!!!!!!!Text

76hhma - Sunday, December 26th 2004 6:39 PM
Never had this 10-12 days free delivery, are they nuts?

db - Sunday, November 21st 2004 11:14 PM
I have experienced nothing but excellent service and honest dealing when buying from Amazon. Some of their 3rd party merchants, notably Office Depot, provide really crappy service, and give a bad name to Amazon, but I've never had a problem when purchasing directly from Amazon. Once or twice, they have cancelled an order which was clearly a pricing error, but who can blame them? Also, it does irk me that they don't post their 800 number on their website, but Fatwallet has their number here, and they provide excellent 24 hour support from the most populous English speaking country in the world, India. Their email support is also fairly good, but sometimes a simple 3 minute phone call can solve a problem that would otherwise take over a day of back and forth emails.

There are 14 pages of user comments :  [  12345 | 6 7891011121314 | Next | Previous ]

TRUSTe online privacy certification

While FatWallet makes every effort to post correct information, offers are subject to change without notice.
Some exclusions may apply based upon merchant policies.
© 1999-2014