Ratings
Overall Rating: 3 Stars (4.5 out of 10)

11 users have rated this store.


Overall Pre Order: 3 Stars  (4.3 out of 10)

  Pricing: 3 Stars  (4.9 out of 10)
Web Site Usability: 2 Stars  (3.8 out of 10)
Product Selection: 3 Stars  (4.9 out of 10)
Product Information: 2 Stars  (3.9 out of 10)


Overall Post Order: 3 Stars  (4.7 out of 10)

  Ease Of Order: 3 Stars  (5.7 out of 10)
Product Availability: 3 Stars  (4.8 out of 10)
Customer Support: 3 Stars  (4.5 out of 10)
Delivery: 2 Stars  (3.7 out of 10)


 Contact Information

Webpage: http://www.dvdplanet.com/

Contact Information:

 
Email:

orders@dvdplanet.com
Voice Phone:

1-800-818-9693

M - F 8 am - 7 pm CT, Saturday 9 am - 5 pm CT
Fax:

1-630-775-3355
Address:

DVD Planet
PO BOX 1346
Ottawa, IL 61350-6346


 Most Recent User Comments

[Add Your Own Comment ]

ppnff01 - Monday, June 22nd 2009 3:35 PM
Purchased 15+ items in one order (for order total $180+) and used a $15 coupon. Returned ONE item in the order (a $25 item) mand they deducted the entire $15 coupon from the return. They indicated that that item HAPPENED to be the item where they applied the coupon to. I was VERY disappointed with the response - needless to say, will take my business elsewhere in the future.

MythSpell - Sunday, August 20th 2006 7:40 AM
Just read some of the comments around the web... failed to honor prices, failed to deliver items said to be in stock, failed to issue refunds for money owed, etc. Then look at their ratings. Then ask yourself if this is really the store you want to entrust your personal/credit card information with or rely on for a trouble-free purchase experience?

76hhma - Sunday, December 26th 2004 3:10 PM
long wait.

Scumbag - Monday, July 21st 2003 9:08 PM
DVDPlanet failed to honor prices posted on their website.

Administrator - Monday, July 21st 2003 9:06 PM
Discuss DVDPLANET Here.


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