This company's motto, "The Customer Is Always WRONG!!!" I called and ordered a "hard to find" small appliance part. They told me two weeks, it took 62 days of constantly following-up before I received the WRONG part. I disputed the charge, and they accused me of making the mistake! Look a little harder if it's unusual, www.authorizedappliance.com had it in stock and in my mailbox two days later.
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