Ratings
Overall Rating: 4 Stars (6.8 out of 10)

15 users have rated this store.


Overall Pre Order: 4 Stars  (6.4 out of 10)

  Pricing: 3 Stars  (5.7 out of 10)
Web Site Usability: 4 Stars  (6.3 out of 10)
Product Selection: 4 Stars  (6.8 out of 10)
Product Information: 4 Stars  (6.9 out of 10)


Overall Post Order: 4 Stars  (7.2 out of 10)

  Ease Of Order: 4 Stars  (7.5 out of 10)
Product Availability: 4 Stars  (7 out of 10)
Customer Support: 3 Stars  (5.3 out of 10)
Delivery: 4 Stars  (7.7 out of 10)


 Contact Information

Webpage: http://www.josbank.com/

Contact Information:

 
Email:

service@jos-a-bank.com
Voice Phone:

800-999-7472
Monday - Friday
8:30 a.m.- 9:00 p.m. EST
Address:

P.O. Box 1000
Hampstead, MD 21074-4000


 Most Recent User Comments

[Add Your Own Comment ]

kfm999 - Sunday, July 8th 2007 12:49 PM
Very bad customer service, slow & don't-give-a-heck attitude, it's a stock company, never will buy their stocks...

Pucknuts61 - Monday, December 11th 2006 1:10 PM
Useless cs. Kept my $$ for 11 days then issued refund without explanation. Terrible experience and I will not recommend or buy from them again.

robster - Wednesday, January 11th 2006 9:48 AM
EDIT: what are the odds.. 10 minutes after posting, I receive a reply to my first email from 8 days ago. They are going to apply the discount to my first order which is great! That gives me some extra money to spend on a nicer suit from them.

robster - Wednesday, January 11th 2006 9:21 AM
Just bought my first suit from Jos. A Bank. It was "The Perfect Year Around" suit.

I was a little disappointed in the feel of the fabric. As others have mentioned, you can probably get this same quality of suit at KG Men's store or the like.

I'm tempted to buy a higher quality suit from them, however, I emailed cust service regarding fabric comparisons but have yet to receive and answer.

Also, I never received a reply to my first email regarding a 25% drop in price on the suit that i bought. I'm trying to get a price correction since it happened less than 2 weeks after I rec'd my suit.

Administrator - Tuesday, October 28th 2003 5:27 PM
Discuss Jos. A. Bank Here.


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